front desk agent

housekeeper

front desk receptionist

front desk clerk/night auditor

hotel housekeeper

Baymont Inn and Suites

I was gracious when the Baymont gave me a chance to work for them as I was having difficulty finding employment because of my criminal background. I was employed as a bartender and a cook which allowed me full time hours in the two fields I know and excell in. They gave me a chance when it seemed no one else would... That being said...
 I did not enjoy or understand why poorly performing employees were catered to and often times defended by management. Lack of effort was seemingly accepted and more often than not tended to be the norm. Employees such as myself that wanted to retain customers through excellent service and great products were rarely recognized by anyone except customer reviews. Performing all tasks every day required more effort and time than a vast majority of the staff was willing to put forth. I pushed myself to make sure the next person doing my job was provided with as little to do as possible on the next shift so that customer service was their first and primary concern. Finishing my shift as quickly as possible to get a drink at the bar was not a priority of mine or any good employee. Accomplishing every duty of every shift, wether opening, closing or working a "rush" shift AFTER all of my customers were satisfied (or as close as the Baymont could get) was my goal. Period. Working both in the bar and in the kitchen meant I would gladly and regularly help out the kitchen even though I was on a bartending shift or vice versa if the situation called for such action. Doing extra things like picking up garbage in the parking lot on my cigarette breaks or fixing minor issues that were not in my job description were things I felt I should do to better every customers experience , no matter how trivial it may have been.  Being fired for going into work on a holiday when the bar was closed was what ended my employment. I was absolutely in the wrong for not getting this approved by management, and I readily admitted this in hindsight. However, moving tables and chairs, vacuuming, cleaning under the bar on hands and knees and doing things that get neglected because they are not acceptable things to do in front of paying customers. I thought I was going above and beyond the expected performance and I was not only fired for my efforts, but told that I was lucky that theft charges were not being pursued against me because the hours I worked without approval was the same as stealing money from the Baymont. I was NOT paid for ANY of the time I worked on the holiday. Because there was noone there to monitor that I was actually working while I was clocked in.....as there never is when I closed alone or worked from 5pm-1am as the ONLY employee in the bar nearly every Sunday night. 
I took pride in working for a company that rewarded extra effort with termination and degradation. I would never recommend working for the Baymont by Wyndham in Mandan, ND to ANYONE. Unprofessionalism at its worst was the Baymont at its best.

I worked the Front Desk at the Baymont for 9 months. I left the company because over half the staff had quit and I had to train new employees with no increase or even talk of increase in my pay after months of dedication, hard work, customer service, laundry, breakfast, houseman, and other duties were fulfilled. I came in on my days off, worked overtime, and cleaned everything I could find to clean. I encouraged a positive attitude, was highly energetic, and had great reviews. I loved each and every soul that walked in that door. F

I learned the computer systems and studied how as a web developer I could make it better, faster, and sleeker. I didn't even go to my own grandmas funeral because my coworker was "sick", worked Christmas day, eve,  thanksgiving, etc.  

Also, other employees who were obviously favored got raises before I did even if their performance was sub-standard in my opinion only for one of them to get fired. They did not perform the job but they got raises? I performed my job and was there for a longer time frame and also did way more than asked everyday. I'm not perfect but what went on at this company could even be a liable lawsuit. 

I feel that I have been cheated by this company in many ways and have lost all trust with that management team. Even to the point that I begin to question my paychecks and those phone calls I received about garnished wages. 

In God's eyes I did my best, loved, listened, and had a great experience meeting so many new people. Sometimes if you work for a company that fails to see your value than go somewhere will you will be treated with honesty, integrity, and fairness.

Work-life balance
I expected the first Baymont by Wyndham in Oregon to be a mid-high end hotel but unfortunately this establishment is poorly managed. The employees are underpaid and do not get over time when they work more than 40 hours a week. Instead the owner simply provides you with two checks, one for 40 hours and one for the remaining hours worked except that the second check is through a separate company therefore the employees do not get the overtime that they worked.

Pay & benefits
If you would like to be paid for the hours that you worked make sure to take a picture of your time card and write down the hours that you worked separately from the hotels forms.

Job security and advancement
The only way to advance at this company is to reach out to a Wyndham liaison and request training material. Management at Baymont will not provide you with training material.

Management
The management of this company runs a hotel as if it were a pay by the hour motel. They do not respect the Wyndham rewards programs and if you're not careful will take advantage of a hard-working individual.

Culture
At times more often than not it is a hostile work environment due to the management.

Overall
My main concerns with this Baymont by Wyndham in Roseburg, Oregon is that it is poorly managed and at times a very hostile work environment. The owners on the other hand are a pair of hard-working individuals with a good heart. I would simply ask that they would take some serious inventory of the people that they employ and the effect that it has on the hotel as well as the clients that stay there.

In a challenging work environment where the management offers low pay and limited off-hours, it is essential to focus on the positives while working on personal growth and development. While the lack of proper hygiene maintenance and transportation options in the surrounding area might seem discouraging, there are ways to navigate these obstacles and make the most of the situation.

Firstly, consider the job as a stepping stone to gain valuable experience and skills that can be leveraged for better opportunities in the future. Proactively search for ways to improve the work conditions and communicate your concerns to the management, offering suggestions on how to create a more efficient and healthy workspace.

Secondly, explore alternative modes of transportation, such as carpooling with colleagues or using public transit, if available. This not only helps address the transportation issue but can also foster camaraderie and teamwork among coworkers.

Additionally, focus on developing a strong work-life balance, setting boundaries, and finding time for personal interests and hobbies outside of work hours. This will help mitigate the impact of low pay and lack of off-hours on your overall well-being.

Lastly, remember to maintain a positive attitude and stay motivated by setting personal goals and milestones. By consistently seeking opportunities for growth and improvement, you can turn a challenging work situation into a valuable learning experience that prepares you for future success.

What is the best part of working at the company?
I love Hospitality related jobs, I am basically always have a smile on my face and always love to meet new kinds of people that are from all over the globe. I am happy and kind by nature

What is the most stressful part about working at the company?
Absolutely no stress at all, the only thing that may come close would be that I am working 7 days a week and been working this schedule for almost 8 months but I don’t complain because I love working night Audit at the front desk 3 nights out of the week and it’s a pure joy working Breakfast everyday because I love being and talking with the guest every morning.

What is the work environment and culture like at the company?
I get along well with all other coworkers and the guest I always get along with because of the guest has a problem then I make sure that the problem is immediately fixed so that all guest will keep coming back to stay with us; I want our hotel Baymont Inn here in McComb Mississippi to feel like it is their 2nd home whenever they are staying with us 

What is a typical day like for you at the company?
Working over night, unless necessary I remain at the front desk or in the office next to CheckIn guest area so I won’t miss a guest if they have any needs that need met. And after my shift ends it is a pleasure to go to the Breakfast Area and make sure that all guest have everything they need

Start out by organizing the almost non existent supplies. Stocking up on the heavy, outdated and rusted old carts. Clock in and go to your designated floor or rooms. Knock on stay in rooms and ask if they want service unless they have Do no disturb. 

I learned how to clean rooms, how to give customer a good experience. Learned the process of transfering customers.

Management placed by new company was uninterested in the employees or to manage the building better. Took too many days off and left management responsibility to supervisor. Supervisor has managed hotel for 20+ years, and has managed emplolyees as well. worked with supervisor who properly managed day to day work. Made sure that employees weren't overworked, and work was properly distributed among them. 

Wokplace was very lively prior to  new management. Employees were generally happier and there wasnt a lack of supplies which left the employees finishing their days with smiles. 

Hardest part of the job prior to my resignation was the lack of supplies. A lack of sense of responsibility from  management company. 

The fellow employees, the supervisors commitment to making everyday productive, and end with a positive note.

Please don’t mind spelling errors and typos this text box wont scroll down as I type and I can’t see!!! 


Okay so the Baymont Inn in Groton wasn’t a bad place to work but at times it was frustrating. When it came to guests they accommodated each guest to the best of their ability- but it was the attitude that was off. Sometimes very agitated and rude towards guests depending on which manager it was. It’s ran by a family, each of the brothers Cool In their own way.  
Their sister who’s in charge of sales is somewhat professional but talks behind guests and employees backs, judging them on their appearances and personal lifestyles. She openly speaks as if she’s above everyone having no understanding or empathy for anyone. 

The pay was okay a little over minimum. 
They were really nice letting us stay for free in the event of a snowstorm or transportation issues. 
Great employee discounted rooms. 
Was often reprimanded so rudely I would be on the verge of quitting BUT once working there a while it was something I learned is just a form of how communication amongst all of them... so they do as they’re used to doing. 

But anyways. Was overall a good place. Laid back customers/guests but the sales woman is hands down a main reason why so many people quit. 

Sell openly talk about you and think you can’t hear it from the bathroom haha

A typical day at that job would be clocking in, making sure I run all my emergency paperwork right away so that if there was a storm all of the information on the guests would be saved. I would count my drawer and make sure every dollar and cent was accounted for and also the cash box in the back. I would communicate with my co worker that was there previously and see if there was anything anybody changed or if I needed to know specifically for the guests. Then I would check in guests using their card or cash and tell them about our hotel and if they needed anything to let me know. The hardest part of the job was when guests would use a third party reservation and they were told different prices or different things period that either our hotel didn't have or if the website would say a price they wouldn't include our pricing so when the guests weren't told I would have to tell them and explain things that the website should definitely tell them and they would get upset.The best part of the job for me was to meet new people and listen to their stories of where they lived or where they traveled.

This place is a joke. Working for someone who doesn’t care about anyone but themselves, thinks they are always right about everything and if you try to stand your ground or speak your mind, you get tormented and then fired for no reason. The gossiping and drama is at a 100 at this place and is non professional for years. Management only cares about themself, and their boyfriend who in fact is another employee who resignations there. They walk around yelling and screaming when they want but the moment you have a bad day it’s getting written up. Very hypocritical environment and very depressing and draining. This place will suck you dry of every work ethic you thought you had then kick you to the streets at the lowest time. I would never recommend anyone who has a family or a life to work here because your relief is late every single day and it’s your job to stay to cover til they get there because management refuses to come in and do their job. That’s your fault. I’ve been working here on and off for years and finally had enough of being taken advantage of. Steer clear if you want to keep your mental health stable. Cuz this place will drag you to your lowest. 

At first I loved my job, I worked anytime they needed me. I came in for doubles, I worked on my days off if someone was sick, I traded if needed, and I even brought in people. 

But when I returned from a leave of absence I took to go to Alaska, I was appalled by what it had turned into. A worker had forced himself into the management position and was terrible at it. He would use us as scapegoats for things he did wrong, he would constantly change prices whether he was told to or not by the owner, etc. He only wanted people he could control as employees at the hotel, my co-worker and I were pushed to quit because we would send our complaints straight to the owner. 
He would trash and erase complaints made about the hotel before the owner would see them, he used us workers as his own personal fillers for when he decided he didn't want to work, then would say he worked the shift. 
It was a nightmare, not to mention the state of the hotel; roaches, mice, ruined and horrible quality linens, drug dealers and hookers working out of the rooms, management not worried about the safety of employees..... and so much more.

Top Job Titles	Average Salary
Front desk agent 196 salaries reported	$12.29 per hour
Housekeeper 213 salaries reported	$11.85 per hour
Front desk receptionist 60 salaries reported	$12.59 per hour
Front desk clerk/night auditor 50 salaries reported	$12.22 per hour
Hotel housekeeper 89 salaries reported	$12.50 per hour

Working at Baymont Inn and Suites: Company Overview and Reviews

Baymont Inn and Suites

Baymont Inn and Suites Ratings

Popular jobs at Baymont Inn and Suites

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected