kennel staff

pet groomer

maintenance person

pet sitter

pet bather

Bayside Pet Resort

My experience at Bayside Pet Resort was disheartening due to poor leadership practices. The high turnover rate of pet pals (kennel techs) made it difficult to implement policies for pet care. Low wages across all locations contributed to the high turnover rate and made it challenging for staff to make ends meet, even at the management level. Entry level staff are most certainly not compensated well for the amount of physical labor required. 

The inefficiencies from upper management marred my time at Bayside. Leadership below the board of directors lacked ability to manage people and created drama within the team.

Initially Bayside was a safe place to have appropriate camaraderie with other managers to vent things out and come up with collective solutions for day to day happenings. After some time I started to see gossip and backbiting by leadership, I addressed it privately and was labeled negative. There is no accountability for leadership.

Emails go unanswered, and weekly reports ignored and openly joked about not being read. The disconnect between in house leadership and operations led to a lack of support. Which resulted in any involvement from leadership creating more chaos for operations. Inconsistent information given to clients made decisions for managers difficult. Appeasing one client by bending policies is a sure path to failure.  When leadership doesn’t know company contractual policies, it’s embarrassing. 

Extremely late reviews and raises were a financial burden. When conducted, reviews had negative connotations vs attainable goals. Raises at the management level are only received when requested and advocating for yourself. Review deadlines are missed by 4-9 months after first year of employment. Longterm employees have reviews at a new date, set by these untimely practices. Asking for clarification does not help. I was met with a lack of willingness to understand or acknowledge the seriousness of the late review situation. The impact that this has on productivity is dire. 

Decision-making by upper management was arbitrary, conflicts within the team were not addressed, and confidentiality is not upheld by leadership. The gossip and backbiting from leadership sets the tone for all employees, and the lack of professionalism throughout my experience at Bayside. There is nothing off limits that leadership would not gossip about. Including serious personal family matters and protected medical information. Company wide end of year health explanation of benefits was weaponized openly by management in month end meetings, asking managers for personal details about staff. 

Monthly manger meetings are ritualistic and there is no change that comes from meeting. Mangers are expected to smile and nod but not make real suggestions or comments to the Board of Directors. There is a failure to recognize and appreciate employees' hard work during these meetings. 

Resignations from employees are met with retaliation, animosity and taken personal by leadership. It is incomprehensible to leadership that an employee might want to leave the organization, even with all these things I have listed. Managers have to advocate against retaliation during resignation period. Leadership will meet without HR present, which feels strategically planned to utilize unethical practices, disrespect and discrimination without having accountability or a witness. 

Noninclusive practices excluded some managers from events due to private personal issues openly discussed by leadership with other management staff. Leadership lack boundaries and personal relationships/favoritism are apparent. 

Leadership requests mangers to omit information to the board of directors. Non compliance of this leads to more gossip and leadership creating drama in the workplace between managers. Mangers are expected to pick sides ostracizing any employee who will not lie to the board of directors. It is a daunting and frustrating task to be asked to lie and/or keep hush to the board of directors about certain staff issues, resignations, pet injuries, day to day operations and financial matters. I absolutely could not comply and current managers struggle with this, but cannot afford to speak out. In the monthly meetings managers often stay quiet as to not lie, but also not anger leadership. It is awkward and leads to a toxic work environment. Under no circumstance is a manager supposed to share with the board of directors that a commission based employee has resigned. This is a directive from leadership and it’s a heavy burden to bear. 

No surprise to me, I was not offered an exit interview. Important to know: employee reviews are posted out of obligation and are not reflective of the truth. 

Overall, my experience at Bayside Pet Resort was disheartening due to poor leadership. I cannot recommend Bayside Pet Resort to prospective employees seeking a positive and supportive work environment with current leadership. This review reflects my personal experience, and others may have had different encounters, but my experiences are not unique as many have faced the same challenges. 

The two stars are for my respect for the entry-level staff who work tirelessly to ensure the safety of pets. I can only hope changes are made for the staff who are invested in staying and wishing for change, but with current leadership’s incompetencies I am not hopeful. 

Enjoyed every minute of dog grooming and my relationship between coworkers and clients. 
Management lacks- wasn’t always that way, only within the last 2 years at this location. 
Difficulty getting supplies to be able to do your job.
Equipment breaking and not being replaced in a timely manner.
Gossip and nepotism on the daily. 
It’s a fun place to work until it’s not.
 


Overall, no training, long hours, and expected to be a robot. Expect to be thrown a million different tasks. No management support, gossip, and backstabbing. I got promised paid overtime to go to a different location, and gas compensation. Never received. Owners know nothing about what really goes on. Terminated for paperwork mistakes, but was never properly trained, given a write up or a notice of anything being wrong. Being texted by my general manager on my days off for in work issues instead of in person talks. Managers taking bad about past employees. VERY UNPROFESSIONAL WORKPLACE. Very poor employee retention rate. Not to mention, benefits ARE NOT worth working here. It will take more then half of your paycheck, even with the cheapest plans. Wouldn't recommend this place to anyone. If you are looking for a steady stable job, this place is not for you. BEWARE.

You'll apply here because you love animals, but you'll end up working yourself to death (for laughable pay). There are way too many dogs and not enough people to take care of them. Management does not care about employees' needs. People cry at work regularly due to the stress level, and you will go home exhausted. People call out all the time and leave more work to those who actually show up (and it's already too much work). I saw the happiest, sweetest people lose their minds working here. The dogs lure you in, make you attached, and then keep you there for far too long after you realize what a toxic work environment it is. Owners and management are in it for themselves & more interested in profits than the well being of the animals and employees. Just avoid this place. Go to a dog park and pet some dogs there instead. Bayside will not make you happy. 

I enjoy working at Bayside and have been here for over 3 years. I feel that the management team and the staff are both excellent people to work with! There is a lot of opportunity to meet a bunch of different pets and most of the clients are really nice.

The owners are wonderful people and truly want to do what is best for their employees and the community. It is nice to work somewhere that likes to give back to the community.

Every year at Xmas, the owners purchase multiple gifts for all employees. There are constantly new things going on and management is super open to hearing ideas. There is a big emphasis on hiring from within and providing advancement opportunities for those who choose to take advantage.

This place is a total nightmare to work in. From management to the owners themselves. Nobody has a clue what they’re doing when it comes to basic animal knowledge, handling and care. The lack of communication and professionalism is outstanding. Also the cheapest and greediest company that I’ve ever worked for. All management will belittle you and gossip about you to other employees. There is no organization or structure within this company and it is VERY CULT like and favoritism is a big problem. Your job is never secure and they make it known that you are replaceable and nothing to the company. My honest opinion? Don’t walk RUN away from this company! Toxic and hostile workplace! 

A typical day at work includes doing everything under the sun while the rest of your coworkers do absolutely nothing but chit chat all day and what do you get in return? Paid minimum wage, health issues, injuries on the daily with no workers comp., a manager that fires people left and right (specifically on that 90 day marker to avoid paying benefite like insurance and stuff like that) leaving you to wonder if you are next, always overwhelmed. The best part of the job is the day you quit.

make sure all dogs and cats needs are attended to for my position of pet pal which consists of taking dogs out for bathroom, daycare, and activity time. making sure they have a clean suite and fresh water.

learned a lot from multiple people about specific breeds and their behaviors as well as identifying problems, both behavioral and health related  common to dogs.

management is incredible.  very accommodating and willing to help with anything you need to make you a better employee.

the culture is like a family all working together with a common goal. we all are there for the animals.

its much more physical than a lot of people think it would be but very worth it.

we get to spend a lot of time with so many amazing dogs!!!

If your looking for a job that will mentally and emotionally tear you apart this is the one for you . You’ll never see a tip your whole time working there and not only do the (offer snacks on fridays ) they don’t exist and when they do it’s donated. Management walks all over their employees and no one says anything about it .  Also if you call off one day the whole company will know the reason you called off and will talk about you behind your back . Sorry but unfortunately I don’t want to work for a company who has no care for their employees. You will be left doing all the work by yourself because people that work there are steal time by just walking around texting on their phones and not doing the job . Very low pay and not worth it . 

They expect you to be a power groomer with no quality to your work. They want you to operate like a factory getting dogs groomed in an unsafe manor, there is no organization or structure working for this company. Management has NO idea what they’re doing but they hire evil idiots to come in and dictate even though they have no idea what they’re talking about. I wouldn’t wish my worst enemy this job!

Top Job Titles	Average Salary
Kennel staff 2 salaries reported	$14.25 per hour
Pet groomer 2 salaries reported	$32,599 per year
Maintenance person 2 salaries reported	$17.00 per hour
Pet sitter 4 salaries reported	$14.00 per hour
Pet bather 1 salary reported	$14.00 per hour

Working at Bayside Pet Resort: Company Overview and Reviews

Bayside Pet Resort

Bayside Pet Resort Ratings

Popular jobs at Bayside Pet Resort

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected