massage therapist

nail technician

spa attendant

cosmetologist

spa manager

Be Relax

At first, I really thought I found a great job. They hyped it up during hiring, and it seemed like a solid opportunity. You can make decent money here, but only when it’s busy — everything depends on the season.

From the start, employees were expected to handle spa attendant duties because they don’t want to hire enough staff. It was a mess and pretty overwhelming at times. After months of working five days a week, mostly evenings, my schedule suddenly got cut to one or two days — even though my availability never changed and it was never a problem before.

Then they hired another part-timer and gave them the same shifts I used to have, after saying new hires wouldn’t affect current employees. That was frustrating and honestly very unfair.

I’ve always had great feedback from clients, no complaints, and a strong work ethic, but none of that mattered. Management loves to talk about teamwork and how much money we bring in, but meanwhile they’re cutting people’s hours left and right.

On top of that, the workspace is tiny and not enough for two massage chairs. It’s hard to work without bumping into the other massage therapist. I've personally expressed that we simply do not have enough room, but it just falls on deaf ears and they clearly don’t care, as long as the money keeps rolling in.

I really enjoyed my coworkers and clients, but if you work here, don’t get too comfortable. They’ll drop you the second it benefits them, so be aware.

Don't ever have an opinion. They are all one race and if you aren't that race, you're not one of them. Someone is fired once a week.  There is a point system that gets you fired but there is also a push for you to add hours to your day or add more days.  I approved certain hours a day and they put more hours on my schedule, some have been fired for not allowing that.  You could be fired for calling in sick. You stay for the money but it's toxic. The most enjoyable is the pay. I can make up to $33 an hour on a good day. They expect ppl to clean floors do many tasks for free. Managers gossip about you and the turnover is high. It's sad bc good ppl are let go and lazy ppl stay.  A typical day is come in and check the new device for a wait list. Many people come in for the Priority pass which is a free service paid to the company and everyone must help the members to services such as the massage lounger turn it on for them and help them in and out of it provide a 10 min scalp massage or 10 min foot massage for a little pay but not sure if you get it or not. Too many managers. There are 3 managers doing the same job.

It’s an okay place to work if you just need a check. 
Typical day get to work 45 minutes early/park. Take shuttle bus to airport. Go through TSA, head into work and just wait for clients. If they show do the service, if not sit there all day until it’s time to clock out. 
There are days you’re busy from start to finish and other times not one single person comes in

Not to mention your “coworkers “ aren’t super dependable so you could be working by yourself acting as the opener/ spa attendant/ completing your own job/ listening to customer complaints about how there aren’t enough happy people working/ sales rep/cashier and closer of the spa 


What is the best part of working at the company?
Manager would leave and place her duties on us the nail techs or massage techs at same rate of pay. And we had to check out our own clients after each service. Manager was also lenient towards some people while others couldn’t break any rules and would get fired asap. 

What is the most stressful part about working at the company?
The mismanagement and rules would change weekly

What is the work environment and culture like at the company?
Very stressful and nobody helped each other out.

What is a typical day like for you at the company?
Busy with doing nail services but could not rely on coworkers for help or manager.

Working for Be Relax was anything but relaxing.  Staff complained non-stop regarding wages, flexibility and management.  Managers are paid poorly and are expected to perform a variety of duties that expand outside their pay rate.  The office employees are overworked and underpaid. There is an hostile environment currently due to new management and the financial strands of the company meetings it's financial obligations.  Turn-over is high and you are expected to work non-stop to make up for the lack of staff without any or minimum recognition.  Working in the airport can be challenging for some.  If you are looking to gain experience in massage, or working in an airport environment, then Be Relax is always hiring.

Everyday is always exciting, learning a lot about customers, co-employees, products, etc. It's amazing working here. Management was great, understandable, different level of skills, just perfect, any critical issue? I will talk to the management in a nice way by person, no texting, phone call is fine if possible.  Workplace culture is good, you can see and tell difference if this particular thing works or not and share, it's all good. The hardest part of the job is our "customers" or "you" sometimes. The best part of the job is "you" or " customers" yourself, myself, him/her, us a individual like how we start our day, show your best a good example to everyone and inspire if you can't then go home.

What is the best part of working at the company?
Horrible employers. Lies and steals

What is the most stressful part about working at the company?
Horrible employers. Overworks you and wants you to do certain tasks you are not qualified for.

What is the work environment and culture like at the company?
Hostile, very deceiving, and has other coworkers gang up on you if they want you to quit!

What is a typical day like for you at the company?
Take a shuttle bus, go through TSA you may be lucky enough not to be harrassed, and head in to work, remain focus and do your job and others, go home exhausted mentally and physically, take shuttle bus back to car!

business are steady
learned to be a good sells person, improving my communication
the hardest part of the job is to actually go and engage with clients to bring their interest in getting a massage.
the most enjoyable part of the job is being around co-workers that are willing to help each other throughout the day weather its ringing someone up for them, having a question about how or what they should do to make their massage more relaxing, experimenting on each other...etc

What is the best part of working at the company?
Flexible schedule for work and the app which is used by the company for payroll. 

What is the most stressful part about working at the company?
The unprofessional attitude of the manager and working environment.

What is the work environment and culture like at the company?
The work environment is very bad over there . Too much gossiping and manipulation by the old staff . 

What is a typical day like for you at the company?
Provide chair and table massages according to customer preferences and clear out the store also.

In a small firm like Be Relax, I had the chance to undertake various different tasks including book keeping, tax filing, accounts reconciliation, financial reporting, etc. This is a challenge, but it is also a good opportunity to learn new skills. Because of the simple structure of the firm, I had a lot chance to report to C-level management. Another interesting part of the internship is that because the firm's global headquarter is in Paris, we have a lot of chance to get in touch with the CFO and controllers in France. This makes this accounting internship a very special experience.

Top Job Titles	Average Salary
Massage therapist 68 salaries reported	$56,238 per year
Nail technician 30 salaries reported	$48,933 per year
Spa attendant 16 salaries reported	$16.78 per hour
Cosmetologist 14 salaries reported	$48,071 per year
Spa manager 4 salaries reported	$52,500 per year

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