sales associate

delivery driver

order picker

warehouse associate

design consultant

Becker Furniture World

This company mentally, emotionally and physically drained me. There is zero support from the higher up’s, quotas are extremely hard to reach and no matter the position you achieve you will always just be a number to them. 

I worked extremely hard for this company over a period of close to 4 years, as a sales associate I made great strides at the outlet by selling over 800k within my first calendar year and making “Presidents Club” leading to me accepting the position of store manager. After not being able to reach the desired goal of 200k a month while manager, I was demoted. Shortly after my demotion and a failed attempt at another manager they gave me my position back.  However I was placed under a lot of constant pressure to overperform in my role after reacceptance. There was also the matter of having to terminate an employee that played a key role in assistance with the back end, only for him to be rehired at another location  to assist a manager who was making more a year then I do. The undertaking of store manager for the Becker Outlet is much more than a typical management role, managing the outlet has been much more in tune with a senior manager/GM position or simply a start up business scenario. Not only am I chasing a huge task of delivering 200k a month to receive additional bonuses, but I'm also overseeing all other aspects of this store which include hiring/termination, A/R, scheduling, shift coverage, inventory needs, marketing/advertising, quota fulfilments and much more. I feel that the company culture and work load is not as I had expected. Talking with other staff within Becker management, I've also come to learn that my demands were hardly met half way when reaccepting this position. Comparing their workload and pay structure to mine, I've realized I've been taken advantage of. 

Take this as a warning and please look through all your options before taking employment here! You deserve much more then they will ever give… 

What is the best part of working at the company?
They promote with in the company. Problem is they trust nobody and will fire you just as fast as they promote. I witnessed several people lose their jobs. 

What is the most stressful part about working at the company?
The lack of support from everyone in a corporate level. They penalize their sales people by taking away commissions to make up for losses. The owners go behind your back and ask coworkers about your performance. It causes stress for everyone involved. 
 They fire people constantly including sales consultants not making sales goals even though the company didn’t provide sufficient training for them. In addition to that customer traffic is greatly reduced due to terrible customer service. 

What is the work environment and culture like at the company?
Welcoming at first but changes to a stressful environment. The owner is the company has never sold or managed a store so he is operations focused only. He doesn’t support his sales staff or management team.

What is a typical day like for you at the company?
Very busy setting up sales meetings, hiring, training, floor moves , supporting the sales staff and taking care of customer issues.

Perfect place for the average slacker who wants to gossip and surf the internet all day. Those of you who do slack will be promoted, and the ones who work hard every minute of every day while growing and making a position more efficient and a million times better than it was in the past....will be fired simply because you are personally not "liked" by the wrong people who will be out to get you until you are gone.

If you enjoy getting paid just above poverty, paying for insurance that doesn't cover anything, and being talked about behind your back daily while management does nothing about it, except punish you for it, then this is the place for you. Just keep in mind, within a few weeks or a few months, you will be looking for another job one way or another.

The only saving grace for working her is the other employees.  If you are a good salesperson like I was and made money for Becker Furniture World  they worked you into the ground.  No lunch breaks and breaks to go to the restroom,  You had to beg to go.   When employees were let go the manager would the take the sales that you would have gotten commission on after you leave.   The once gone the managers would rewrite the order and give commission away to other sales associates so the numbers would look better.   this happened to 39 sales associates during my time with the company.  Again managers were sad to say the least.  Managers will hire employees that have no business in a sales position that is paid by commission.  I think it might be for fear that they will be replaced by someone that might be good at what they do.  Two of my mangers would actually cry about her job.  (One replaced the other)  Undue stress from upper management.  Rough to see!

If you have the optimistic view to grow in a company you can't with this one. By that I mean they will give you more and more work with very little additional compensation if any at all. If you strive to become a manager of any kind you will be pushed and shoved and feel as though the world is on your shoulders. All they care about is money, of course that's the goal, however, no matter how much you sell you will always be pressured to sell more. You have to set monthly goals and if you don't set it higher than the previous month and reach it, it reflects on you poorly - even during the months that are known to be slow. Extremely high turnover rate. If you're not familiar with sales terms "sharks" are people that steal other people's potential sales to fill their pocket. Many times I've seen this happen and it's been rewarded because "at least someone got the sale". 

The culture is highly reliant on politics of toxic nepotism.  The corporate level is minimally staffed and mostly enmeshed as players in the core of the toxic nepotism.  Most of the challenges and difficult work dealing with issues of all kinds falls on sales and point of sale.  Corporate and Management do not support the true team player due to the core politics being toxic nepotism.  To lay it out in more detail would simply be too cruel, because they do pay employees and have decent benefits.  However, the toxic politics of nepotism are the true core value of this company, detracting from the true potential that might be possible here.  The warehouse crew are hardworking and great people to work with.  The best part of the job is working with the clientele. 

What is the best part of working at the company?
The people I worked with were great, the company was not.

What is the most stressful part about working at the company?
Pitiful training, pure commission based, $3000 pre pay for medical insurance/terrible benefits. 10+ hour shifts with little traffic, and when the server was hacked leaking many customer’s information, the owner decided not to pay for getting computers for the staff back up, completely disregarding sales persons day to day. They prefer letting terrible people with competent skills over good people. Absolutely sickening ownership/top leadership.

What is the work environment and culture like at the company?
They don’t even account for allowing a state required 30 min break.

I started off with no personal training but watching training videos. No matter how hard you work on connecting with customers and keeping the store clean, if you don’t make enough sales you’ll get layed off by the company. If you don’t make them sales they don’t have enough money to pay their workers so they have to fire people. They will overstaff to then fire people and usually it’s new people that get laid off first. Had issues with harassment that  never got dealt with. Each month is set at a really high sale goal that’s hard to achieve during the holidays and bad weather days. To get commissions you have to have your orders delivered before your pay day and it has to equate more than your hourly pay so it’s hard to get commission.

I don't know if they still have the "per delivery" pay schedule, but when I worked there, you would only get paid per delivery no matter how many hours you worked. If you had 12 deliveries in the city that were close together, you would likely have an early day. If you had to drive to greater Minnesota, you would get the minimum delivery pay (10) and likely have a long day of driving. And they schedule you from city to city, not stop to stop, so when you have long drives between stops, you were often falling behind just in driving, making your days even longer.

The customer service reps were supportive for the position, and the manager did seem to try to keep your pay fair, I just would have preferred an hourly wage to cover the days that I spent more time driving than delivering.

Met a lot of nice people, due to ridiculous amount of turn over. 100% commission that is often taken away from you, constant lying and stealing going on by some chosen people. Horrible management team, uncaring,unfair and unkind. Always issues because of constant turn over in every department,which causes you to lose time and money dealing with unnecessary issues. Manager would often set you up to have problems. Leaving you with no voice to ask for help or ability to ask questions. If you do they go on the attack and blame you for having A PROBLEM WITH THEIR ISSUES OF POOR MANAGEMENT. Your character, integrity and your work history will be trashed! Run they do unfairly target people.

Top Job Titles	Average Salary
Sales associate 10 salaries reported	$32.50 per hour
Delivery driver 2 salaries reported	$45,000 per year
Order picker 10 salaries reported	$30.00 per hour
Warehouse associate 5 salaries reported	$17.50 per hour
Design consultant 5 salaries reported	$72,000 per year

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