behavior technician

behavioral therapist

entry level behavior technician

board certified behavior analyst

aba therapist

Behavior Frontiers

Due to increased technician complaints and HR concerns, supervisors have been expected to implement stricter policy adherence and complete more disciplinary actions. Unfortunately, this has created tension within teams and, at times, negatively impacted the rapport supervisors have worked hard to build with technicians over months and years. It can be discouraging for personable, skilled, and well-respected clinicians to feel that trust and relationships are damaged by administrative responsibilities that are often outside of their direct control.

In many cases, the push for increased write-ups and accountability stems from technician reports, peer complaints, or concerns escalated to HR regarding inconsistent implementation of policies and protocols. This places supervisors in a difficult position, as they are expected to balance staff support and rapport-building with enforcing company expectations and maintaining compliance.

Additionally, recent company-wide changes have created increased tension within the workplace environment. Some technicians have expressed frustration or disagreement with new expectations and policy changes, which has at times resulted in supervisors becoming the primary recipients of that frustration despite not being the direct decision-makers behind organizational changes. This has occasionally led to increased pushback, argumentative interactions, and complaints directed toward supervisors regarding relatively minor issues, further contributing to stress and burnout within leadership roles.

As a result, there has been a stronger organizational emphasis on documentation, accountability, and policy enforcement in an effort to maintain professionalism, consistency, and workplace expectations. While accountability is important, the increased focus on disciplinary processes can further strain supervisor-technician rapport and contribute to an “us versus them” dynamic within the workplace.

Supervisors at Behavior Frontiers wear many hats beyond clinical oversight alone. Responsibilities often include scheduling support, floating when short-staffed, protocol modifications, parent meetings, clinical meetings, assessments and report writing, attendance monitoring for both clients and staff, disciplinary actions, utilization warnings for families, and direct behavior management support. The role requires constant multitasking and balancing clinical quality, operational needs, staff morale, and company compliance expectations simultaneously.

At times, there can also be a disconnect in how supervisory expertise is perceived. Many supervisors have years of prior experience as technicians themselves, in addition to completing undergraduate and graduate education, supervised fieldwork, and passing a rigorous board certification exam. While collaboration and feedback are important, it can be frustrating when supervisors feel their clinical judgment and experience are minimized despite the extensive training and responsibilities required of the role.

Overall, this job was very beginner-friendly and provided lots of training that must be passed in order to start the job. Both the virtual and in-person training were super helpful and definitely prepare you for the job so pay attention and ask questions when something is new to you. The hours were very inconsistent but personal schedules were flexible and could work at anytime during the day, afternoon, or evening. 

On a positive note, the people working here are all very friendly and helpful and definitely want you to succeed. They provided lots of support for me as someone who had never done anything like this before, and they do checkups very regularly. Both the general supervisor(who oversees everything) and the case managers were very supportive and informative, and were understanding of outside time commitments. Training managers were also very helpful and provided a lot of information for success. You do get a lot of information at once, and the tablets used aren't the most intuitive, but they guide you through the whole thing, and the case manager will guide you for the specific client.

Keep in mind that the children you will be working with are on the spectrum, and there is a large variety of personalities you will encounter. You'll be more fond of some than others, but, generally speaking, you don't stick to a particular case for too long unless you're in a time spot that other BTs don't have. Keeping an open mind about the learning progression of the children and being patient is necessary for the job. 

On a negative note, scheduling is a nightmare. They recently replaced their main scheduler because of lack of communication and got a new one, but generally speaking, any changes of scheduling or cancellations are very hard to manage. There is a scheduling line in the case of last minute cancellations, either by client or BT, and there's constantly a backup(almost 30-60mins on average). Lots of last minute cancellations and no-call no-shows happened to me, which was very frustrating due to some clients being almost an hour away, which wasted almost 3 hours of my time through arriving to the clients house, waiting for the scheduling line to get back, then driving back home. Cancellations are very common, which isn't the companies fault, but it can definitely be inconvenient. There is a set paid amount for last-minute cancellations which makes it a bit better, but still very frustrating.

I would suggest this job for an introduction to children behavioral therapy and experience working with children on the spectrum, but there are some unresolved consistent issues the company(or the job type in general) will have moving forward. Great for the experience and for the positive manager connections, as well as personal wellbeing, but it is stressful and working with children isn't for everyone.

The company has promising sales pitches when interviewing, looking at job descriptions, etc. I had the worst experience working at this organization. Being in the field for 10+ years I am confident in my analysis of this organizations los angeles regions horrible employee treatment. 

There are positive reviews and my concern is they are from the company team or an isolated experience but not a true picture of the organization. 

The culture was extremely toxic- unprofessional gossip between clinical directors, assistant clinical directors trickling down to case managers about other case managers. I lasted less than a year and never felt a genuine level of support as a case manager from the director. Constant emails, constant phone communications, constant unfair expectations were set forth and seeking help only further complicated relationships. No work life balance was promoted- I ended up working 7 days a week in order to meet expectations of my role and still was given negative feedback. Going into the company in the los angeles area esp san fernando valley be prepared to be prepared to have to: feel a part of scheduling, HR, administration, and then the clinical team. I was expected to hire my team, follow up with scheduling, follow up with family avail, complete weekly trainings, which sounds fine initially and is sold as great opportunities for growth. But the reality is the tasks took up most of my time leaving very little time for my actual position requirements. This was not an issue of poor time management on my end- this was unrealistic. My cases suffered and my clinical responsibilities did as well. But I was in trouble either way aggressive follow up from the clinical director with a lack of empathy or care about employees overall. BIs were very unhappy and constantly in fear of speaking up do to being over analyzed upon asking for help with issues on cases. So happy I am out of the company and unless you want to be apart of constant turn over from management level to entry level-constant probing- having to work weekends to make up work due to unrealistic expectations-look else where. During my time I seen 3 case managers leave within 10 months. There is no initial training and support from the directors your tossed into their mess and asked to clean it up. Good luck!
P.S. Be prepared to take on a mess of unhappy families due to turn over negatively impacting the cases. Which is very sad. 

If coming into the company on a salary position be prepared be abused and taken advantage of. Salary positions are not intended to serve as a rationale to pressure employees to work around the clock but you will be bullied into doing so. Indirect rude feedback that is not constructive but rather general observations is constantly given. Nothing made sense to me and as my peers left it was confirmed I was not the problem. 

Just dont do it...

The goal is to push as many hires through the door. Almost any person can fill a spot since the company is desperate for hires. They want you more than you need them and it will show. Just know, you will only be a body in a slot though the company preaches to care for its Behavior Technicians and clients. Clients have become an afterthought with priority being profits. 

Behavior Techinicans have NO guaranteed hours, scheduling/communication issues, low pay with unobtainable incentives. Training is now cut from a month to 4 days which will be extremely intense with the passing goal being 80% competency. If you do not meet the training deadlines plus 100 hours of Direct therapy hours (these are Part Time positions, hopefully you will get 10-15 hours per week) you will NOT receive your new hire bonus while training is at minimum wage. This is more of a tactic to save company money instead of paying out Behavior Technicians and management does not care to change despite this being constantly brought up- your incentives should "suffice". 

Management will not hear out its employees but instead work within the close knit circle of friends which are all in these management positions. 

Do not bother bringing up ideas for improvement as management will decide when and if your opinions are worth hearing as they are not fond of/open to constructive criticism nor do they like giving constructive criticism. Horrible to say that this was to me by management. 

Management is not familiar and is still very new to the ABA field and its needs. This excuse is constantly boasted about and used to claim ignorance and pity for their poor hiring and retention rate. 

Behavior Technicians are free to change locations since management "does not give a --" so long as locations/slots are filled. Again, unfortunately said from management in the first months of my employment. 

You will be an unlicensed Behavior Technician with cerification only from Behavior Frontiers. There is promise of Full Time hours but are never given due to the nature of this field. Even as a Part Time job, there is something much better out there. 

Your stresses will come and they will come fast but do not bring up these grievances since you will only be gaslighted for "working too hard" and "going above and beyond".

Pro:
-Incredibly friendly staff
-Parents and kids were amazing to interact with

Cons:
-Trainings were barebones and I constantly felt ill prepared. This was my first job working with children and so fully understanding protocol on how to handle and work with kids would have been perfect; however, besides being trained on how to discipline, I was left with little instruction and direction. For example, what do you do when your child starts crying and they've done nothing wrong and nothing's soothing them? What if you're pushing a child's boundaries and comfort zone too much? What's the line between disciplining and being forceful? I constantly felt anxious because I would frequently be on my own without supervision and forced to figure out on the spot. What really pushed me was seeing my supervisor make eye contact with me while I'm panicking about a crying child and then do absolutely nothing to help or intervene.
-Inconsistent hours. Cancellations can happen minutes before the appointment.
-Getting zero follow up when asking for support. I was reassured that I wouldn't be working alone for my first client; however, this was very much the case. There was very little feedback to gauge if I was even doing my job right. In addition, I was promised by a superior that I would have a supervisor shadow me during my last week so my last sessions wouldn't feel daunting or awkward, but I was once left alone yet again.
-Questionable treatment plans??? This one is very subjective so your mile may vary, but some of the lesson plans felt morally suspect. The biggest one I saw was "accidentally" spilling water on your client's clothes and gauging their reaction. What does this really teach them? Make autistic kids mask their emotions over something that would upset most neurotypical people? What made me most upset about that one was the person training me stating "this is my favorite test to run". Excuse me??? You're doing something to intentionally upset a child and you're treating it like it's fun??? 

Overall, not a great experience. Not only did I always felt confused on my work, but I also kept questioning if the work I was doing even morally okay. Would highly recommend avoiding.

If you are looking for flexible hours and are exploring careers in mental health or human services, this is the place to be. The company is expanding rapidly and they love promoting within. 
Throughout my time at this company I received great support from my managers. They are passionate about the field and they really care about providing what you need to do your job well. If you work hard and communicate with them, they will do their best to get you the hours you need so that you can get company benefits. I would say that management is one of the best aspects about Behavior Frontiers.
What I loved most about being a behavior technician was working with the kids and families. The one-to-one therapy can be challenging at times, but super fun as well. Seeing the clients' progress is also highly rewarding. Parents can be a little difficult sometimes, but if you have good rapport with them, that won't a problem.
One of the negative aspects about working at Behavior Frontiers is the inconsistent hours and the changes in your schedule every month, but like I said before, if you communicate with you schedulers and managers they will do whatever they can to keep your hours consistent. Cancellations by parents really mess up with your hours too, but that is something the company has no control over.  You can do office work to make up for cancellations, though. Another not so great part about this job is that you hardly ever see your coworkers, which makes it difficult for employees to stay loyal to the company. Behavior Frontiers needs to figure out a way to keep employees motivated and create a sense of belonging, because if you are a part-time employee there is no incentive for you to stay with the company long-term. Other than that, the company is great. I have a lot of friends doing ABA at different companies and Behavior Frontiers is by far one of the best. You will truly be able to make a difference here.

I got into ABA because I was honestly just looking for another "job". I usually skip out on a "job" after a year but I'm still here 2.5 years later, and I don't plan on going anywhere. I have found true fulfillment in the field of ABA. And I am so grateful for Behavior Frontiers for providing such a wonderful work environment that is client oriented and inclusive toward people from every background, this includes employees. The success of our clients is so very important for their future endeavors. For me ABA has become more than just a career path. I don't even consider ABA work. This field has become not only a way to give back to my community, but the best way of life for me. I genuinely love working for this company and I adore my coworkers. That said, I have never worked with such a wonderful group of people or company. I am truly blessed and so very thankful.

I also want to add that it is not hard at all to advance at Behavior Frontiers. I have trained many current BTs who are now on their way to becoming SBTs now. So, there is room for advancement. The atmosphere here at Behavior Frontiers in Rocklin, California is the best I have ever worked for. And the clinical director is so wonderful at providing both a professional atmosphere and a fun one for both clients and employees.  

It is important to understand that we do our best to provide our clients with the best care there is in the ABA field. This is not a babysitting job. This is a career path for those who truly want to succeed and go the extra mile to make sure our clients are prepared to swim in their future endeavors instead of sinking. We want our clients to soar and not fall but if they do, we are here to pick them up, support them, and help them to try again. This career path is not for those who are looking for just a paycheck or for those who see the glass half empty.  It takes genuine dedication, self sacrifice, hardwork, and a can do attitude to do what we do for our clients on a day to day basis, and to show up for THEM because their success is what truly matters at the end of the day. 

At Behavior Frontiers there was a great sense of team support. It was a pleasure to be part of the Behavior Frontiers team over my rather short stay there (shy of one year). I will cherish the growth I experienced there. Of the many highlights, being able to make a small difference in the lives of these children was the most rewarding. 

I entered the job knowing that my stay there would be limited, as I was still a full time college student. I greatly appreciated how accommodating everyone was, and I felt as though my needs and goals were prioritized. While also fully understanding that the number one priority was always the kids. At this job my supervisors and trainers were very hands on and invested in me. And remained so until the end. 

Expect to be put through the paces early on, the training is very hands on and necessary. It can be a bit daunting at the beginning but that is all the better to prepare you for whats to come. It is a good way to see if this type of Job is for you. It takes a lot of patience, understanding, and genuine love for these kids in order to for you yourself to be of any help. I hope that in my time here I was able to accomplish this and benefit my clients. 

I have heard of other ABA job sites, and doing my research this seemed like the best fit for me. That proved to be true, as they have many locations and will most likely be able to find work for you in your area, as was the case for me. 

What an average day look may look like: (a reminder that I was working part time) seeing clients for 2-4 hours sessions, having multiple clients a day depending on your schedule, working Saturdays the first 6 months, working in the office a few hours during the week/month (creating stimuli, and other miscellaneous work activities. 

Advice for this field; be vigilant and honest with yourself about your abilities. This is not the job for everyone, and there were times were it felt overwhelming, the good news is that I felt a great amount of support and was able to reach out and be honest with my supervisors.

I love working at Behavior Frontiers!

I think Behavior Frontiers is a great company, and I have nothing but positive things to say about them. I have worked for other ABA companies, but it wasn't until I came to Behavior Frontiers that I finally felt like I was trained appropriately, and supported by management staff-both managers and directors. The managers and directors in my region frequently come out to overlap and supervise sessions, and I know that I can always reach out to them for anything, without feeling like I am bothering them. The company does a great job of supporting their employees and their clients. I always feel listened to and appreciated. They also go out of their way to host fun events for us, and frequently give out fun little perks (taking us to coffee, gift cards etc.). To me it shows that they truly care and appreciate the work we do. 

In addition, there's tons of room for growth. You can start as a BT, be promoted to senior BT, and then go on to be promoted to case manager or even to a director. It's great to know how much support there is for you, and opportunities-if you want to pursue this work. Even if you don't want to do ABA the rest of your life, the managers are still there for you and help any way they can with your career goals.

Cons-
There really aren't any cons that I have about the company. The cons are the same as any ABA company-clients cancel. It sucks. But it happens, and no one can control that. Scheduling and management try to find you a fill in case, but sometimes there just isn't one. 
It can be hard to get to full time hours since the kids are in school so hours are limited. I feel like they tell you this in the interview and there isn't a false idea of how many hours you will get or anything. If you want full time and have open availability, the managers and schedulers try to get you there. They also definitely work around your schedule if you have more limited availability. 

I love Behavior Frontiers, and am so glad I have the opportunity to work here! Not to mention you get to work with super great kids :)

During my last 2 years in this company I have gone from elated-stressed-confused-disappointed to tired of it. 
I like what I do. I like working with kids and although I would question some programs I still tried to make the most out of them. 
I started getting great hrs. I would work around 24 to 30 hrs a week. I like the CM that hired me, very supportive helped me every which way they could. Once that person left the company I stared to feel the pressure of the others. 
It felt like everything I did was nvr good for them. It was hard getting help and was constantly asked to communicate when in turn it was hard to get a hold of them. Depending on feed back I received, i would would change. Any little mistake I made I was heavily scrutinize for it. There was no mid ground. It felt like there was always something negative to say. And feed backs were emailed weeks to months later. My hrs reduced and I had a lot of cancellations. 
Something that really bugged me was that the offfice hrs I did in that past I nvr got paid for them even though I would let the CM or main scheduler know. That frustrated me the most and it was just the cherry on top. 
The culture wasn't that great. Some BIs were nice. Some CMs were just something else. There was no clear path to follow. I felt lost all the time and when I would ask a question it felt like I was was being made fun off. Some parents complained about not being told anything by the the CM or not being able no reach them. I would tell the CM and it was like talking to a ghost. 
Although there are negatives. There are positives. It was fun, I enjoyed some family's culture. Their passion for their kids are amazing and they deserve the best of everything! 
I would recommend this company to those who want to see what its like working with children with autism and those who are students. Not a great place to have for "full time."

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