registered behavior technician

board certified behavior analyst

billing coordinator

office assistant

licensed clinical social worker

Behavioral Family Solutions, LLC

On the outside, it looks like a reputable company with the shirts and logos.
They had a mass audit which caused services to be on hold and many BCBAs and RBTs to leave so they are incredibly short staffed. You have to find cases for yourself they match you with your first client but there’s always something holding up the process. (no BCBA or haven’t done any intake)
They also don’t tell you is that they will hold your training check until you have your first client. Even still you have to email them to put it in your check.
The mileage reimbursement only kicks in if you have an hour in between clients and it has to be a certain distance to qualify. Not to mention it’s just cents on the dollar.
Cases are poorly staffed, lots of times the BCBA has never laid eyes on the child before or the case has had 3-4 supervisors on it and has just been restarted.
It take can take over a month to get on a case, BCBAs are leaving left and right. Poor job culture, “upper management” makes clinical decisions without any clinical experience which ultimately hurts the clients.
They use intimidation if you ask the right questions and threaten you with termination or just remove you from your cases without warning or telling the families or BCBAs as a form of retaliation. 
Avoid this company at all costs. 

I am so blessed to work for Behavioral Family Solutions!! Management is amazingly understanding, caring and your voice is heard! The concern for employees are top notch and just as in our name states, they do treat their employees like family. Their passion for what we do, the children and families we serve and care for,  is paramount on everyone’s heart ❤️ who works here. BFS does hire quality employees; so if you have to be babysat yourself or can only complain without bringing a solution and your accountability to the table, this is not going to be a good fit for you. If you wear your title proudly, whatever it may be,  passionate as if this company was your idea and your company, the rewards (professionally and personally) you receive will be endless!!  The staff in any division, will help you with any question you have— it’s important to me to know all I can about my role and those in my circle that affect the tasks I accomplish daily— every question is answered to assist my need. The opportunity to learn more is always available, if your desire is to grow. Your opinion, ideas and solutions are heard and adjustments are made when and where necessary. If you want to work for a company where you can be proud of the ethics and morals, fit into a fun culture and be proud of what you do everyday- you’ll find your home here! 

Certainly! Here’s a 150+ word review of your experience working at a behavioral health agency:

Working at  BFS has been an incredibly rewarding and impactful experience. From the outset, I was impressed by the agency’s commitment to providing high-quality care to individuals struggling with mental health and substance use issues. The team was supportive and collaborative, fostering a positive and inclusive work environment.

Throughout my time at the agency, I had the opportunity to engage directly with clients, utilizing evidence-based therapeutic techniques to help individuals navigate their challenges. The work was often emotionally demanding, but the satisfaction of seeing clients make progress and improve their quality of life made it all worthwhile.

The leadership team was dedicated to ongoing professional development, offering training and resources that allowed me to enhance my skills. I also appreciated the agency’s focus on self-care and work-life balance, which helped prevent burnout. Overall, it was a fulfilling experience that deepened my passion for mental health and behavioral health work.

Feel free to modify the details based on your specific experience!

Working for BFS was one of the greatest experiences I have ever had. As my first official job, the family at BFS made me feel just at home. I was a receptionist for a few months until unfortunately BFS had to go remote because of the severity of COVID-19. However, when I was working there the environment in this company was just positive all around. I loved seeing the clients everyday at the clinic and the RBTs and the office staff were always there supporting me whenever I had a question. Even though I was just a receptionist, I learned so much about the ABA field and how it all works. My job consisted of answering phone calls and tending to the RBTS and the clients whenever they needed my help. Probably the thing I love most about BFS is how much they care for their employees. They had certain protocols that must be followed once an RBT and their client entered the clinic ever since the pandemic started. I was responsible in making sure that everyone had masks/face shields and their temperatures  were below 100.4 F. Although it was a short journey, my time at BFS was honestly a blessing. Pay is fair and the employees there are always willing to give a hand! Being a part of the BFS family was an amazing experience. 


A typical day at works involves me meeting with my child clients and helping them reduce their problem behaviors while helping them with skill acquisition. During my time working with BFS I’ve learned that this specific field isn’t nearly as bad as the horror stories I’ve been fed. The management at all levels are very willing to help with any and all problems or issues that may arise on the job. They are also very understanding when a personal matter reads its ugly head and employees are in need of time off. BFS feels like a village, with every person committed and willing to go the extra mile to help one another. The hardest part about my job is helping parents unlearn problem behaviors to better help their children in everyday activities. The best part about my job is seeing the growth of my clients; seeing non-verbal children grow into their voice and begin using functional communication, or maybe seeing a child with very low tolerance skills calmly accept a loss instead of throwing a tantrum. It warms my heart to see that I’ve made a difference.

Regrettably, my time at Behavioral Family Solutions was marred by a toxic work environment that left much to be desired. The workplace culture was rife with negativity, stifling any potential for growth and professional fulfillment.

Instead of fostering a collaborative atmosphere, there was an overwhelming sense of competition and distrust, leading to a fractured team dynamic. Feedback, if given at all, was often harsh and demoralizing, rather than constructive and encouraging, especially from management and directors. 

The constant pressure to meet unrealistic targets took a toll on both mental and physical well-being. Long working hours and excessive expectations left little room for a healthy work-life balance, leading to feelings of exhaustion and burnout among the staff. Even during PTO, your goals had to be met. 

Communication within the workplace was abysmal. Important information was often withheld or inadequately shared, leading to misunderstanding.

This was my first time as an RBT so my review is based only on personal experience.
BCBAs are very kind, well prepared and very helpful. I learned a lot thanks to them.

The program they use to collect data is very easy to use, although the system usually collapses and you end up losing data or having issues with your timer.

They have a lot of clients. However, they will assign you clients to which you have to travel up to 20 miles even when there are cases available nearby your area. They do reimburse you from client to client travels, but not enough to actually make up for the long rides.

Also they say they have a “plan of action” for last minute cancellations: LIES. They won’t pay you for that. Not to mention that RBTs are underpaid. 

Some lucky employees get reimbursement for materials used at sessions, but not all of them. 

They do pay you for supervised hours, so that’s a plus. 

Overall, I had amazing clients but didn’t feel like my work was being appreciated.

While working in ABA is probably one of the most difficult jobs I've ever had, it's also one of the most rewarding I could ever imagine. In addition to loving my work as a BCaBA, I have truly enjoyed my time working for Behavioral Family Solutions. Not only do I feel like I'm constantly learning on the job, but I feel supported by my supervisors and feel like a valued member of the BFS team. As a BCaBA, it's nice to feel supported and that I can always reach out to ask my supervisors for guidance and help. A typical day at work would include interacting with clients and RBTs from a supervisory stand point and making sure we are following the behavior plan. I do love my hours working one-to-one with clients, but I've fallen in love with training RBTs and watch them learn from my experiences and in turn helping our clients. The best part of this job is seeing the progress that our clients make!

Being part of BFS has been amazing and I'm only on month 3 here at the company. The best part is the team you get to work with, the collaboration that goes on, the willingness to help and support one another, and-best of all-the value they place on their employees. I speak and I'm heard, I work and they see the good that I do, I ask and they answer. I love being part of a company that actually cares about good workers and encourages us to excel and do well, as well as a company that cares about servicing families that need and deserve help. Moreover, they do everything the right way and there's no funny business going on; things are done by the book and I always want to be part of a team that's honest and noble like that. If you're thinking of applying, give us a shot. We are definitely worth your time and effort!

I would like to start off by saying I love my job and my team support. My typical day at work for me would be working one to one with a child and keeping a positive attitude and constantly  learning new things to improve my skills , always open to receiving advice to put in practice. The workplace at this company is very diverse and supporting all children and employees . Administration are helpful. They  touch base with  me very often and help me when I'm any difficulties. The environment is very peaceful and seamless . They are very supportive and encouraging. It's a team effort and that's why I love working for this company. The best part of my job is receiving all the gratitude and affection  from the parents. On the other hand , the  worst part of my job are the changes. Grateful with God and BFS for giving me the  opportunity to work in this field.

Top Job Titles	Average Salary
Registered behavior technician 26 salaries reported	$23.79 per hour
Board certified behavior analyst 15 salaries reported	$75.50 per hour
Billing coordinator 4 salaries reported	$19.25 per hour
Office assistant 2 salaries reported	$18.00 per hour
Licensed clinical social worker 2 salaries reported	$50.00 per hour

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