licensed practical nurse

registered nurse

nursing assistant

Bella Terra

When I first started at Bella Terra, I was a new CNA and was very excited about working there. About 3-4 months in, we started losing a lot of staff and things went down-hill from there. The typical assignment was 12, then 15, then suddenly 25 residents per CNA!! (on our shortest staffed days, which were quite often). Its especially hard to take care of so many residents when most if not all required full assistance. On top of that, management would talk down on us if rooms were slightly messy or if the residents nails had not been cut, as if we are able to fit all that in an 8hr shift. There is little to no support from management and even some of the nurses who think they are above answering call lights or getting a cup of ice water for a resident. The staff is very nice with each other, but are not the greatest at teamwork or getting the job done well. I often felt like there was no accountability or motivation for real work or change to happen. I still enjoyed my time there while I could and would return to work there only if real change takes place. Management need to do a wayyy better job at staffing and taking employee complaints seriously. And in my opinion, the CNA wages are unfair. They start you off at $12-13 /hr and there is very little opportunity to get a raise after that. 

There is so much abuse going on at this establishment and they are quick to boot any employee who speaks up about it or tries to improve it. They offer very little training for new employees which causes more abuse. When I asked how to handle dementia patients I was referred to YouTube videos! (Which I was not paid for watching of course) They have 2 CNAs in the memory care ward sometimes and people walking around in their own filth! A man in seclusion had Excrement and rotting food in his room the entire time! I was so disgusted and saddened at the conditions in the memory ward. And it’s MOLDY! The management acts very snobby to “lower” employees. It’s a very hierarchical work place. The residents were so nice. Terrible shame how they are treated!

Upper management in this facility felt they were above everyone else and they never missed an opportunity to let you know it.  They had a poor attitude toward staff because (In their own words) They were having to work harder than anyone else in the building.  This facility is run by people with very little management experience . They use shame as a motivator to get people to do their jobs . The morale there is terrible  and the upper management doesn't seem to care or is so focused on themselves that they can't see it .

What is the best part of working at the company?
The floor nurses and CNA's are kind and responsive.

What is the most stressful part about working at the company?
Management not having your back after you brought a safety concern to their attention and nothing was done and no explanation.

What is the work environment and culture like at the company?
Poor, no accountability for management when they fail to protect the staff.

Pay was great,  DON was very helpful in preparing nurses. They offered very informational meetings monthly. Some staff was rude talking in their native languages in front of patients and their coworkers. 

The kitchen manager has no idea what he is doing. Everything you use or touch is broken making things difficult. Continually out of ever day items. Manger gives constant excuses for everything holds no accountability.

You going to have your good days and bad days at work to that part is just seeing as a nurses treat you like garbage not all of them do but most of them do. 

The hardest part of the job is being given 30+ residents to watch over and making sure they are safe. Not everyone wants to be part of a team and it makes things harder on me, who does care, to make sure my residents are safe and content. I makes me feel left alone to take care of so many people.

FRIENDLY STAFF,  
Fair pay 
Lacks compensation and differential for weekend and pick ups .
nurse to resident ratio needs to be improved , terribly understaff.
sometimes lack resources for the care
Lot of documentations



Staff and supervisors are more helpful and responsive than in many other places. Unfortunately management is not completely organized, but they keep working on it and trying to make changes for the best.

Top Job Titles	Average Salary
Licensed practical nurse 2 salaries reported	$30.25 per hour
Registered nurse 1 salary reported	$34.50 per hour
Nursing assistant 1 salary reported	$19.25 per hour

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