inside sales representative

sales

sales and marketing manager

commissioner

sales representative

Bench Craft Company

I have worked for Bench Craft for a few years, in sales, and this is the perfect sales career to start off. Sales is challenging in any company you go to. You definitely have to work hard to earn your pay and respect at the company. It is 100% worth the stress and challenge. I have made incredible income, memories, friends, and most important I have grown in my personal career development by working here. I originally wanted to work here to get some sales exp. I thought I would be better at outside sales. Come to find out, I can kill it over the phone, and I have hit some big quotas!  I am glad I gave this company a chance. The first couple of weeks was very challenging for me never being in sales but once I hit a few numbers it sparked the fire under me and made me hungry to push and make even more sales. 

I see myself growing long term here with Bench Craft Company. I think my trainers and managers have been a big help to me in my success. But it ultimately comes down to your drive and self ambition. If you don't want to work and make incredible income then this is not the job for you. This company and sales in general is cut throat, so know that before coming in. However, it is worth your time and energy if you willing to do what it takes to be successful. 

My advice to new employees is give your first couple a weeks a chance and invest all your time and energy if you want to be successful. Be a team player, ask questions, be coachable, and most importantly have fun. Everyday here is fast paced and different. There are days I am hitting 5+ sales and other days are only 1 sale. It is up and down in sales so keep a positive mental state and just know every phone call can be that potential buyer. 

Bench Craft is a great career if you are willing to start from the ground up and work hard to prove yourself. This has been a great career path for a lot of individuals and you can make amazing money quickly. But it all comes down to how determined you are to make this work. 

My job was to call businesses around golf courses and ask if they were interested in having their business advertised at their local golf course on score cards, benches, or signs. The money and commission sounded good, but I soon discovered that this was an environment full of anxiety, weekly firings, and screaming matches. Managers would yell at salesmen, and call them stupid and worthless, customers would yell at me for calling them on a daily basis, even though this was my first call to them. I quickly learned that a new golf course is assigned to an upper level salesman, and when they've picked it clean, it's passed down to lower and lower salesmen. By the time it reaches newer employees, the area has been screened and called relentlessly, so sales for newer employees are very difficult, resulting in possibly not making the cut for the week. They shotgun in a new group of employees each week, with 1 or 2 quitting by the end of the day, 2 more getting fired, and it coming down to maybe 3 at the end of the week. One of those 3 would be gone by the next week. I'd have one boss walk by my desk just to spit chew spit into my trash can, and then walk up to another salesman to scream "I don't know if I'm more angry at you, or more angry at myself for believing in you." I would lose customers that I was on the phone with, who overheard these screaming matches. I had to make around 200-250 calls a day, and you have a very specific script to stick to. 

You are guaranteed to be hired here.  There is no training, no structure, no lead source, no tracking or calendar software. You will be given a script and after filling out tax forms you will make 200+ cold calls a day from the first day on with no direction and no management and no oversite or help.  You will get fired here.  They hire about 5 new people every monday and 4/5 will not be back the next monday.  You will sell advertising on golf scorecards and benches even if there are no advertising spaces available.  You will be given 2 specific golf courses to sell for, BUT someone else in the company will be given the same courses so will call the same businesses and waste a lot of time.  Once you get someone to say yes to the sale you will hand off the potential sale to your "supervisor", but it is not guaranteed that they won't fumble the sales sign-up process and lose your sale.  This company will boast an awesome benefits package and perks like free tickets to concerts and games, but you will be told that you have to be there for a certain amount of time to even get these benefits and perks (spoiler alert!) You will NOT be there long enough.  Do not work here if you are looking for a career.  You will last 1-2 weeks average.  They will ask you to quit if you do not make at least 5 sales a week, and then they will fire you the next day.  Hiring manager and supervisors will say they have been there for 10+ years.  They are the only ones.  Most people that were still there all had a tenure of 3 months.  This means that their time was coming soon to be fired after surviving the initial 1-2 week automatic fire period.  Like I said, you will be hired here very easily.  You will be FIRED here just as easily.  You will not have support, direction, or any structure at all.  You will NOT get benefits.  You should NOT work here.  

Starting my day at 8 AM, my routine involves researching businesses to call and spending the majority of my time on the phone, cold calling. Despite the challenges, the highlight of my day is the opportunity to connect with people on a human level, rather than just viewing them as potential clients for advertising.

What I've Learned

Cold calling is undeniably tough. However, I've learned that approaching it with a sense of fun and engagement can make it easier over time. It's all about mindset and finding ways to enjoy the process.

Management and Support

The management here is absolutely amazing. They are incredibly supportive, guiding me through every potential challenge. Whether I'm struggling with finding businesses to call or refining my phone pitch, they are always there to help.

Workplace Culture

The workplace culture, while effective, could benefit from being a bit more relaxed. But I understand that it's the nature of the beast in this line of work, where a certain level of intensity is often necessary.

Challenges and Rewards

The hardest part of the job is definitely overcoming the frequent rejections. It can be disheartening when people say no to buying, but it’s part of the process. On the flip side, the most enjoyable part of my job has been the unexpected pleasure of cold calling. Having never done it before, I was initially scared. But now, I truly enjoy talking to people as fellow humans, not just as potential sales.

So they give you a script. And it works pretty well. Its just constant calling. And all it is a numbers game, and learning to sound personable by reading the script without sounding like a robot... 
The management is pretty nice, but communication is key. Ask questions. And make sure they can hear you making calls or they will pull your call record to make sure you arent lazing around. Which is understandable.

Everyone is pretty nice. But the turn over rate is extremely high. I specifically asked about it during my interview and was not particularly lied to, but misled by saying we have had people working with us for 15+ years in this office. And out of my group of 5 i was one of two after the first week and the only one at the end of my second week. And the grab system is weird. Its like a lottery after you make a sale. But if your office missed goal, or you didnt make a sale (either one) you didnt get that random bonus.

Get used to being telled to "eff off!" By the potential "sponsors" or if you actually get to the closing point, the deal might not go through for various reason. The most problematic thing for me is getting people all the way through the enrollment process and then getting ghosted for CC info. You think you have it. Then you can never get them on the phone again. 
Another thing. They are pretty heartless about letting people go. I barely held on by the skin of my teeth by barely having one payment process after i got a call from hr saying i was going to be let go. They told me one more day.

Personally i find this job soul crushing. And its not for the feint of heart. But if you can cold call businesses you can make some pretty good money. So 50/50 on it. 


Working at Bench Craft Co. has been a rewarding experience. The company fosters a collaborative and innovative environment, encouraging employees to think creatively and contribute ideas. The management team is approachable and supportive, providing clear guidance and ample opportunities for professional growth. Regular training sessions and workshops help employees stay updated with industry trends and enhance their skill sets.

The workplace culture is inclusive and diverse, promoting a sense of belonging among employees. Colleagues are friendly and willing to help, making it easy to build strong professional relationships. The company also prioritizes work-life balance, offering flexible work hours and remote work options when needed.

One of the standout aspects of Bench Craft Co. is its commitment to employee well-being. The company offers comprehensive health benefits, wellness programs, and regular health check-ups. The office environment is modern and comfortable, equipped with all necessary amenities to ensure a productive workday.

However, there are areas for improvement. Sometimes, the decision-making process can be slow, leading to delays in project timelines. Additionally, while the company provides many opportunities for growth, more structured career advancement paths would be beneficial.

Overall, Bench Craft Co. is a great place to work, with a supportive culture, ample growth opportunities, and a strong focus on employee well-being.

The companies ideology is “fair” the job position is “fair.” Meaning the idea is ok and the practice is a little sketchy. 

Your specific role is to call as many people as you can. In hopes they will buy ad space. 
However, the areas they want you to sell too are over saturated with past calls. No structure on a call database. You go in blind and hope to “snag a sale”

Job security is little to none. Work environment is stressful. If you Want to grow in sales this isn’t the job. Higher up workers get less targeted areas to make sales calls to businesses that haven’t been called 12 times in the past month already. 
Again little too no training before you start and barely any guidance for when you do start besides a one page script. 

Pay and $50 dollar bonuses per sale  is ok but not worth it. 
Office life, no professionalism if you are a “grunt “ in our different office spaces. I have never quite worked a job like this before but having now done so, I will never work telemarketer, cold call job again. 

Plus they try to “sell” You to work for them but saying how all the guys that have been there for a long time but such nice cars and take home so much money a day but the turnover rate was horrifying. I started with 12 other hires and I only lasted a month. But the end of the month it was just one other person and myself before I left from the original 12, not to mention they would bring in 5-8 new hires every other day who would only last a week. 

My suggestion, stay way from this job and any job like it. 




They have the highest turnover rate I’ve ever witnessed in a company. Very strange group of people. I guess that’s when you can expect when the advertising point is no background checks or drug screens. They don’t mention anywhere that the position is cold calling for printed advertising (a completely dead industry) which I think is a bit unfair because it’s universally understood cold calling is not everyone’s strong suit and they might not even bother to apply, but they don’t care who applies. They just want bodies under the premise that one out of maybe 35 people will be able to do this. Don’t expect this company to invest in you, you get a 20 minute overview and then you’re on your own. They don’t even have direct deposit which o though it was super strange but it actually makes a lot of sense because of how high the turn over and they are so cheap they don’t even have proper equipment (seriously you’re calling people from your personal cellphone). If you’re stuck in the same region for a few weeks good luck coming up with new leads because everyone is already sick of you. When (I won’t say if because it seems like 98% of people are on a timeline to failure) you don’t make quota they just call you after hours and fire you. It’s not something I could ever see myself making a career out of but if you need an in between job they will literally hire (than fire) anyone. 

Okay, so Bench Craft is pretty good pay if you are already good at phone sales. If you are just getting started you might get lucky or you might end up wasting a bunch of your own time. I worked there for less than a month and did pretty well to start given that there isn't really training, they hand you a script and expect you to learn on the fly. Do not expect this to be a forgiving job. I had a few rough days where I couldn't get a sale. I was terminated after three days with no sales, after working there for less than a month. I made it the longest of anybody that came in with me. I saw five different training classes with four people per class come in and all but one of the twenty quit or was fired within 3 to 5 days. This is a meat grinder and they do not care about their employees. Like I said if you're already good at business to business telemarketing then this is the job for you, but if you haven't done it before don't even waste your time. 

They have a company side show, he's a depressed alcoholic/prescription drug abuser that causes such gigantic scenes in the office that the manager ends up screaming at him and sending him home. They refuse to fire him because "he used to be great." It's a great environment to work in.

Bench Craft hires entry level designers, which is great for people looking to get into the field, regardless of whether they have a degree. They also actively look to promote within the company when other positions arise. That is, however, if you're just okay at your job. The highly motivated individuals end up being trapped in their cycle of being too good to replace. Some people (most) that have been there for ages perpetuate the company avoidance of change. Most people end up just being content where they're at and put in just enough work that they don't get talked to. There's no real incentive to go above and beyond what is required other than personal growth. The company doesn't believe in change, highly values seniority--which is the only way you'll actually get a say, and seems to put profits above most, even if a higher investments for things within the company would increase efficiency and provide better profits long term. That's just the art side. The Sales side is tough. Constant cold calling, and tough old school football coaching tactics & ridicule methods to motivate. For some, it may be just what they need to bump their numbers, for others it'll probably cause them to leave sooner than originally intended.

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