packer

technical support specialist

front end developer

supply chain specialist

quality control lab technician

BendPak

BendPak is a great place to work in my opinion. Coming from 20 years in the casino industry, I can truly say that BendPak provides a great work/life balance. The pay is competitive and the  benefits are  top notch too. You know what your schedule will be every single week so it makes it easy to plan your life. And, it is easy to put in for time off for appointments that must happen during your working hours. With one location in CA and another in AL and call center staff in both locations, it can be tricky to be a cohesive department at times but we ensure we keep the lines of communication open and make it work. I can only speak for the call center, but every day is busy. Some days can be stressful with trying to complete your tasks while getting back to back phone calls from customers needing assistance but the satisfaction of helping so many customers is fulfilling. All the multi-tasking skills in the world cannot complete all your tasks some days but time sure does fly! When it comes to employee feedback, management wants to know. Every company has things they can improve on and BendPak is no different. Since I've started a year ago, we have had several meetings with upper management to discuss what needs improvement and come up with ideas that we can bounce off each other. New practices are being implemented to improve the customer service experience a bit at a time. Like all other businesses, BendPak needs a few more employees willing to show up, learn, and take responsibility to do the job they agreed to do. I can see myself here for a long while. 

BendPak is THE MOST poorly managed company I’ve worked for. 
Upper management has no clear sense of direction. There are no long-term plans, just scrambling and reacting to problems that they create for themselves. 

Performance reviews are non-existent. Which is obvious, because giving employees real evaluations would justify paying them more. Hard work goes unrewarded, raises are avoided, and there is no way for you to grow… unless you’re related to management. Then you get the whole world handed to you on a silver platter. 

Management is especially infuriating. Managers are quick to take credit for the good work their employees do by themselves without any direction given to them. But the moment something goes wrong, they REFUSE TO TAKE ACCOUNTABILITY. Managers are great at pushing blame downward and make employees under them feel responsible for their failures as managers. 

And don’t get me started on the nepotism. Most nepo kids are not experienced and don’t even have any college education. Regular employees are expected to pick up their slack while trying to juggle their regular workload on top of that. The double standard is impossible to ignore. 

Overall, BendPak is a company where effort is not valued, accountability doesn’t exist at the management level, and favoritism outweighs merit. If you’re looking for a workplace with fair treatment, growth, and competent leadership, this isn’t it.  

Their employee turnover rate is rediculous. They are the type of company that will pay you as little as possible even when you get "promoted" from within the company, and you have to keep fighting for your raise they promised you would get. Still the amount of work they expect you to do is not worth the amount of stress they put you through. They have poor management that does not respect you or your personal life. They micro manage you. They stopped giving yearly reviews to avoid giving raises, and most employees who have been there for years are afraid to ask from fear of losing their jobs. Their new customer service system is the worst. Most of their vendors and service centers can't even get through to someone to assist them. The training is a joke. They expect you to learn all of their products and systems without proper management training. They have you sit with other employees and over shadow them for two weeks and expect you to get it all down. If people don't get fired first they end up quitting soon after. Heard nothing but negative things from employees who had worked there for almost 20 years who have just been over worked and stressed. The work environment is all around just very unprofessional.

If you keep your head down, look busy and keep pressing buttons you’ll be fine. They don’t really track or follow any metrics it seems and have minimal knowledge of the technology they use. Would rather lose employees and money than be wrong. A sad place with a lot of people just getting by and happy to have someplace to go. A lot of broken spirits. The management doesn’t tell anyone what’s going on because they don’t know what’s going on most of the time and are trying to fake it as best they can. They will hyper fixate on tasks that have known issues or have been neglected for years and then ask why they are not done and try to embarrass people so that they can feel some sort of power or possibly they just have mental issues. So if you want to get locked in to doing the same thing with no real appreciation( I am sorry but the $50 dollar Xmas bonus, $25 dollar annual bonus and quarterly bonuses that are random amounts that usually add up to at best around $1000 a year doesn’t make up for no raises or reviews). The only section that seems appreciated or paid and that seems to be selective to only a couple people in the department is the upstairs Sales.

This has to be the absolute worst job I’ve ever had! Everything about that place is horrible all the way from them saying one thing and having you do a different thing, to the lies, and management will talk to employees about each other behind their backs. They will tell your personal info and it’s just drama drama drama. This small of a place you would think things like that would not be going on. Everybody moves in clicks you’re either in or out. The work is extremely physical, a lot of heavy, heavy, heavy, lifting that they don’t tell you about. there is no training, but they expect you to know everything immediately. And when you ask a question, they will not answer it. it’s also terribly hot and extremely dirty. The turnover rate is the highest I have ever ever seen in my life! And there is a reason for that they don’t see it, and one day they will tell you something in the next day it changes and they don’t inform you about the change. My advice to you is do not apply. It is not worth the trouble.


DO NOT WORK HERE.! This place is toxic you are being watched 24/7 since the moment you pull up to the property it feels like a prison. They see your every move cant talk cant get out if your seat without being asked what are you doing out of your seat. This place literally feels like a prison so STRICT. Management does not care about the employee's they only care of the money they push to meet goal every month and every month they set higher expectations and when goal is met all you get is a fist pump if you get lucky. They are also really strict cant be not even 1 min late or they write you up. They also pile up work from other people to you and make you do duties that are NOT part of the job description. They are so strict with hygiene they write you up if you smell good with body spray / cologne. This place is a high stress environment it is not just a regular call center so strict for little pay.

This company may seem professional, but it is the complete opposite. Most of my time spent there was deciphering whether or not I was doing my job right without any true guidance - a fend for yourself type of environment. Above all else, a toxic environment. If you are starting out and desperately need a job, sure grab a CSR position here. But make sure you keep looking for a better job. A job that pays you well and above all else, TREATS you well. 

Be forewarned, this company's culture is a true BOYS CLUB. If you are a woman, you're just there to be quiet and "do your job". Half the time, managers take a half day once a week to make sure they work on their golf swing because you know, you must keep that in shape for those important "meetings" with clients. Stay away, you're better off working at McDonald's.

It was a good place to start I learned various skills to add to my skill set. After a few years I learned a lot more which means you get to do a lot more for no extra pay. They always play this off by oh you signed a paper with your duties and miscellaneous duties. Ok yeah that’s fine but when you’re doing the job of 2 or 3 people that’s not okay. While you have many other employees doing the bare minimum and being praised for it. Management really needs to re evaluate who needs raises and who does not belong there. As for advancement don’t even think about it they already have their favorites who the position will be awarded to, while there are actual capable employees that deserve the position/ title/ raise. 

This company has a wide variety of positions and departments so if you get your foot in the door, you have options based on your qualifications.  Team members are great and very helpful.  There are a number of resources available and a training program to get you started with the basics.  You move onto your department after 2 weeks of operational training on all their systems.  Department training is hands on with the department head so you get to know your supervisor and get informative answers to your questions.  Great experience and a company I can see myself growing with.

The most unprofessional place I have ever worked for. Don’t even get me started on the nepotism.  Unless you’re related to someone in upper management , then you can get paid to sit there and do absolutely NOTHING. Great work ethic? Team player? Hard worker? CONGRATULATIONS here’s more work for the SAME pay! They’ll overflow your plate and God forbid if you refuse more work. Unless you’re a yes man, they’ll shadow ban you and make your life a living nightmare. You’ll never get a raise, never get a REAL promotion, and never get the support you need to succeed. They love to pick and choose who they write up and who they let slide. Favoritism at its finest. I don’t even know how this place is still running! Oh let’s not forget all the immoral (rhymes with beezy) people they have running around.

Top Job Titles	Average Salary
Packer 10 salaries reported	$24.29 per hour
Technical support specialist 4 salaries reported	$20.63 per hour
Front end developer 1 salary reported	$70,000 per year
Supply chain specialist 1 salary reported	$20.50 per hour
Quality control lab technician 3 salaries reported	$18.67 per hour

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