esthetician

aesthetician

waxing specialist

brow & beauty expert

cosmetologist

Benefit Cosmetics

Work-life balance
The schedule is always flexible so say you wanted to go back to school or needed to go to the doctor or pick up your kids there is room in the schedule to do so. The flexibility of the schedule was always my favorite aspect of the company.

Pay & benefits
Since covid Benefit has now changed the way they allow estheticians to receive hours to work. Hours are based on production, therefore if you are starting you will work only 25 hours per week if you happen to make $700+ in services then you will be given 30 hours a week.

Job security and advancement
I rated three stars because there aren't many advancement opportunities unless you reach a full book every week to hire a second esthetician who you will become the manager of. Although if you consistently put forth effort at the counter you will always keep your job.

Management
Unless you have a fully booked week there will always be a high sales and service push on the esthetician.

Culture
Benefit always praises being diverse and catering towards the ”different” crowd however, the employees are not included in this. I went to a training that showed us how we should exactly dress, talk, and wear our makeup. The company wants everyone to have the same look and style to be ”Benefit Branded”

Overall
I loved working for Benefit in the beginning, I would possibly return someday if Benefit starting hours were back at 30. When the decrease happened per covid it was hard to make money and the commission and tips were not enough to cover the loss. I also feel as though the Brow wax service was too expensive for my area; more times than I could count someone refused service because of the price. My biggest issue with the management was when I decide to change my appearance I would always hear, ”I didn't know that was a new ’trendy’ look. Do you think we could be more Benefit branded by adjusting...”. The company would praise diversity but it was my understanding they wanted all the employees to look exactly the same.

I worked as a beauty advisor for benefit cosmetics for nearly 2 years. In this time, the only progression that I received was becoming full-time. The business is its self is fun, girly and energetic although a person can’t be fun, girly and energetic all the time! I worked for Debenhams, so my wage was rubbish.  The only benefits that we received was 20% off, but Debenhams then took that away. You get allocation two times a year ( The amount of money you receive depends on your job role ) But this was the only bonus benefit cosmetic gave you. No staff shop,  no further discount on your own products...   you get 2% commission, which is good if you make a lot of money! You will learn the ‘magic formula’  which is a selling technique -  in other words,  don’t stop showing the customer products until they say no.  It sounds like all I can say about working here is negative, although I really enjoyed working with my team and the atmosphere in general!  We always had music playing loudly and our counter had a really fun environment. BUT  One main thing to know before applying for a job at benefit is traffic stopping is compulsory. If you cannot go up to a stranger and convince them to come to your counter, do not apply for the job.  Traffic stopping is a huge part of the job, and it is strongly forced upon by managers and area managers. This put a lot of pressure on us, although the technique works, it’s very pushy.  You half to wear all benefit make up and you have to look a certain way (which I get) although this can make you feel as if you must look a certain way to work for them.  Like I said, I loved the majority of my time working for benefit,  but be aware that there is a lot of pressure to hit your high targets and that is no excuse why you should not be traffic stopping! 😊

Working here was one of the most exhausting and disheartening experiences of my career. Every day felt like walking into a high-stress environment where micromanagement was the norm, and constructive feedback was replaced with condescension. Instead of fostering a supportive workplace, leadership often created tension, making it difficult to feel valued or respected.

The management style was rigid and demanding, with unrealistic expectations and little regard for employee well-being. Public criticism was common, and instead of encouraging teamwork, there was a sense of competition and conflict that made the workplace feel draining. Employees were often expected to stay late without prior discussion, adding to the overwhelming workload.

The pay structure only added to the frustration. Hard work wasn’t rewarded fairly, as the compensation model relied on unpredictable bonuses rather than a stable, performance-based commission. No matter how much effort you put in, it never felt like enough.

Work-life balance was practically nonexistent. Long, inflexible hours made it difficult to maintain any sense of personal time. The job became all-consuming, and burnout was inevitable.

The only saving grace was the incredible coworkers who somehow found a way to stay positive despite the challenges. Their support was the only thing that made this job bearable, but unfortunately, it wasn’t enough to outweigh the stress of the environment.

If you're considering working here, proceed with extreme caution. Without major changes to management and workplace culture, this job will take more from you than it will ever give back.

Happiness is the best cosmetic! Just not their employees. Do not trust upper management. They are not your friend, you WILL be thrown under the bus, and put into extremely uncomfortable and difficult situations. This company supports bullies in the workplace as long as they’re making their goal. If you’ve already had approved vacation through HR and they haven’t properly staffed the counter, tough luck. The company prides themselves on “global standards” to create streamlined points of service, however, this is only enforced on a pick and choose basis and every other person or location is the exception. (One person can behave one way and break certain rules and get away with it, while another person will be reprimanded.) Expect very little work life balance. This is a retail sales position which means NO schedule requests from October - December. Your manager will be on vacation though, and don’t contact her even in the event of an emergency. (There will be retaliation.) I was told after 3 years with the company you are gifted an LV gift card, I was with them for 3.5 years, and even though I left on good terms, I wasn’t going to be with the company when they got around to giving them out. Tough luck, again. Also, your manager will act like your best friend until you give your notice, and then you’re dead to them. If you’re a work-a-holic, with an extremely tough skin, can shake off the gossip, caddiness, can trust no-one, and have the sales ethic of the skincare kiosks in the mall that chase after you and force you into their chairs; then you will do well and enjoy this company.

A typical day at work consists of me setting up my work station to standard, checking the appointment book so that I am aware of my appointments and break period. During down time I call to confirm appointments for the following day, restock waxing supplies, restock products on the sales fixture, cut muslin, and traffic stop potential clients. When business picks up my objectives are to deliver a 20 minute brow service, which includes the consult, brow mapping, laying the wax, selling product, styling the brow /retouch the clients makeup and rebooking. About mid day I take my break for 1 hour and return to the fore  mentioned. By the end of the night I begin gathering all my paperwork together, record my daily sales and services and clean/sanitize my area for the next day. I Spend 6 to 8 hours on feet daily, Work weekends, work until 7pm or 8pm sometimes later if busy. Like most customer service related jobs you run into a customer that is hard to please. Otherwise not a bad job, meet new people ever day, you talk a lot when educating your clients on products. Very girlie, youthful environment, retro packaging and irreverent names for products make it a fun line to work for.

I go to different Sephora's and Macy's in the Philadelphia, Jersey and Delaware county area to help promote and sell Benefit Cosmetics products. I usually work 5-6 hours on the weekends anywhere from once to 8 times a month, depending on new products and event schedules. 

I have learned a great deal about sales, make-up application, and what is in a certain product and how that chemical makeup effects the consumer. In learning about Benefit products, I have also learned a great deal about other competitive products and how Benefit may or may not differ. 

The hardest part of my job has been learning how to sell to different regions and working with the different management teams outside of Benefit, i.e. Sephora and Macy's management teams. Every store has a different vibe and also sells different Benefit products. 

The most enjoyable part of my job is being able to work for a company that has wonderful products with fun and flirty packaging and gimmicks, and also uses honest pricing. Benefit is all about making women beautiful and having fun while doing so. My management and coworkers all have similar mentalities, which makes the work experience very positive.

A normal day at work depends on the day... traffic can be heavier or slower based on time of year. Wax brows, face, put up product, train new hires. Cool job until the company cut Beauty Advisor positions and added loads more of responsibilities including waxing, showing products, ringing products, and in some cases depending on the location of your counter MALL GUIDE for every person that passed by looking for everything but a brow wax or product. Not alot of prospect to grow past a LSA but you get gratis so woo-hoo !!!! Pay is good, you get tips but only in cash.... if the client has cash. If I could've advanced I probably would've had to sell my soul to the devil because Im sure its an initiation to the LV handbag club. Not to mention they launch products so often a client can't use and like one before they want you to shove another in their face. Also, they goal you to the year before so if you had a large crew and its shrank the next year you still have to bring in  last years amount or better.  And weekends are mandatory so bye bye social life or family life Friday- Sunday. Since goal is based on brow bar business you may work from 25-30 hours per week.

part of the way through my employment with Benefit the counter I worked for changed Business Managers; from a very intimidating yet effective woman who brought that Brow Bar to #1 in the country. To a woman no one took seriously and it was hard to believe she was "the boss" who then drove that counters numbers to the ground (to my understanding I was gone by that point).
There are always going to be catty girls and silly little dramas as egos clash with any job like this; but generally I got along with both the make up team and estheticians (I worked both sides) and my time spent there was pleasent enough.
Advancement can be very hard... or very easy depending on the type of women you are dealing with, for me I don't play the kiss butt games, I like my work to show for itself. So naturally in an (almost) all woman based career it took me a few months extra to get where I wanted to be (personally) but I can honestly say that while I was there it was a fun team and we were pretty drama free (surprisingly).

I worked for Benefit for one year and it was a horrifying experience. As a USAF veteran I didn't know what PTSD was until after I quit. With no formal training as an Aesthetician at the counter I was responsible for making service, product sales, rebooking and conversion goals. I was able to make some goals but not all as some were very ambitious. Each service was supposed to be about 20 minutes -intake, sale, consult, sale, wax/tweeze, sale, rebook and pass them to BAs to make more sales. 

The retail manager was money hungry and never paid positive feedback unless her boss (regional manager) made her. After being prescribed anxiety medication from the scandal of Benefit I got a final warning from corporate when I threatened to hire an employment attorney. Needless to say that the turnover is alarmingly high. Six employees in a year and a half... and what company hides the human resources department contact information? Seriously, don't work for Benefit unless you are a robot or hard up for a job.

As a manager my day always begins as a set up for both me and my team. A review of the previous week/day and a clear layout on how the upcoming week will be achieved. Whether this be through eventing, additional training or continuing with the work we are doing. 

As this company is a global market leader I have clear guidelines to work towards in order to achieve the level of standardisation that is set out throughout all the countries. 

I manage a team of consultants and must ensure that both myself and my team meet and exceed goals and targets. The counters performance and customer satisfaction is paramount in this industry.

The hardest part of my job is getting the balance right between planning and performance management meetings and spending one to one time with the members of my team. 

The most enjoyable part of this role is the level of responsibility I have been given. Not only am i responsible for the organisation and performance of my business but the recruitment and training of other consultants within my region.

Top Job Titles	Average Salary
Esthetician 97 salaries reported	$18.52 per hour
Aesthetician 54 salaries reported	$18.08 per hour
Waxing specialist 10 salaries reported	$19.44 per hour
Brow & beauty expert 8 salaries reported	$18.98 per hour
Cosmetologist 15 salaries reported	$17.35 per hour

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