deli associate

produce clerk

cashier

deli manager

assistant store manager

Berkots Super Foods

My overall experience at Berkot's was great. I came out of that job with some good friends and amazing customer service experience. People would wait and give up their spots in line for me to slice their lunch meat for their kids' school lunches that week. I learned how to be quick and efficient and that customer satisfaction is key to running a solid business and also makes myself feel better knowing I brightened up somebody's life for a moment. Management at Berkot's was very sub-par. They ran the show but killed the mood and obviously never wanted to be at work until "buddy" came in. He was a die-hard Polish fella who was very outgoing in spreading the culture of his home country and it was quite enjoyable to work around a language and culture I was unfamiliar with. The hardest part of the job was also the most enjoyable part of the job, which is the customers. My goal was to always get a smile out of every customer and to make sure they left with exactly what they wanted or close to it in the quickest time possible. Those deli waits are a hassle. This leads me to the bad customers, the impatient and rude customer. Although they didn't much effect my work production or mood of myself the bad customer not only stresses a worker out but also the other customers as well. All one can do is stay positive and mannerly throughout that bad customers wait and you move on to the next good customer.

There is no such thing as easy work, with great pay and benefits.  Like most other retail, you have to want to work hard to achieve anything at all at this company.

I have read the Yelp reviews, and heard some of the complaints posted to the company website.

I have worked with the company over a year.  In one year, there were many people who quit, many changes in management and management styles.

It is hard to get good employees that want to work hard.  Which leaves employees who are half-hearted or only deign to work. This type of employee is very common and doesn't provide the goals of a grocery store which is. 

The ultimate goal is to provide fresh food, in a timely manner, in a clean/safe environment and have unwavering customer service.

The upper management often overlook employees with these qualities.  

With the management constantly changing, it's understandable.

Old management used to promise as a lie, never deliver.

Hopefully, new management picks up on my qualities, and the qualities of existing and new employees in the future.  

Overall I find working here as challenging physically which is good me, lots of interpersonal politics, and ability to make people happy. 4 out of 5, if good management reigns in the future, would be a 5 out of 5.

I have been with the company since I was 18 years old, I am now 28 years old. I have had nothing but utmost respect, loyalty, wonderful attendance(I have not called in sick once in the ten years I have been there). I have learned so many aspects of the job through the years, and allowed my work ethic to speak for itself, advancing me into a Management position. Some days it is tough, it is stressful, but I hold an optomistic attitude everyday I walk into work; and let my outside/home life stay at the front doors and go about conducting my day as the professional they have trained me to be. I like to think that I hold a high level of patience and understanding; and though I have many people who work for me that come from different walks of life, I take the time to understand their abilities and capabilities and assign tasks that may fit them better than others. I find myself everyday, reinventing ideas and coming up creative solutions to possibly better merchandising a product; however, I use this theory in my everyday, outside life as well. 

This store supplies a needy community well, keeping shelves stocked and the people flowing in and out as best as they can. However, as a store that preaches working for the community, they really enjoy squeezing every last drop of commitment from their employees. The hours are long, and the assigned tasks are nothing short of tedious and rushed. If you don't finish your different jobs by the time your shift is over, you're almost expected to stay later just to get things ready for the next day. That being said, they're also so short-staffed, you also need to be flexible in just about every department of the store. If you're a stocker, you're also a cashier, and a bagger, and a produce worker, and a liquor stocker, and you might as well be a manager while you're at it. The methods this store takes to keep its shelves stocked is taken to an extreme when the equipment barely runs, there are leaks, bumps, scrapes, and duct tape in half the store, and the labor is expected to be done by a single 18 year old with a grocery load those that would come to a standard walmart. 

They will work you full time hours, call it part time and give you no benefits even though you are only working half an hour less than the one or two people they keep full time. Don't dare get any accidental over time or you will get into trouble. Service Desk was making the same as cashiers by the time I left so there was no incentive to work service desk at all. Who wants to do quadruple the work for no extra pay? They should consider paying the people responsible for handling every cent in the store more than poverty line wages. If you get sick or have personal problems you need some time off to deal with then you will be shown the door no matter how much time and loyalty you dedicated to the company, they are always quick to let you know you are disposable. I heard from some of my managers who had been there for many years that it didn't used to be that way but that things changed for the worse when the owner's son took over. 

I was not paid enough for the work I did (was hired as just a cake decorator but ended up being able to do 90% of all the bakery department by myself.) but I did have very flexible hours.

Cons: 
-Managers openly screamed at each other and threw stuff
-Corporate doesn't care
-Company tries to pinch pennies by making you retag expired product. 
-No accountability 
-Little pay and no raises

Pros
-flexible schedule
-no one cares if you were late
-paid weekly
-It takes like 5 write ups for you to actually get in trouble
-if everyone else quits, they'll make you a manager

If you need a job during summer break or for some side cash, I'd say go for it. Otherwise, there are better places out there. 

Worst part was the corporate boss was rude, never once said "Thank you" or "Great job" but expected you to drop everything to do what she wanted. The first and only time I actually complained to her about legit issues of things like moldy/stale product being left on the sales floor, she told me it was MY fault for not catching the bakery managers mistakes sooner and that she was tired of everyone complaining all the time.

I got fired for wanting to switch my shifts from nights to days in order to help take better care of my 10 month old daughter who is used to me putting her down for naps, etc. I gave the manager plenty of notice when I inquired about it and was more than willing to finish out my last week of night shifts if it meant I was promised day shifts before the next schedule was made. I wasn't even notified when I was fired, I had to figure it out myself by looking at the schedule for the next week and even then the manager wouldn't say it with a straight face. Not to mention one of the assistant managers I worked with shouldn't have been put in an assistant manager position to begin with- Cursing audibly in front of customers, disappearing when I need him, using the store intercom to make inappropriate jokes and sounds, not answering questions that were important at the time, etc.

Since i'm a stocker, my work hours are from 4 in the afternoon to 10:30 at night. I start my shift by clocking in a couple minutes before 4 and going out to get all of the carts that are outside. Once I bring all of the carts in, I go to the back room and look for my manager to find out what needs to be done in the day. Usually I fill and do date checks on milk,eggs, and bread first. Next my manager lets me know what kind of projects need to be completed that day and I just work on them. Occasionally I will work the cash register when the front needs help. Every 30-45 minutes, I will check the carts and see if they need to be brought back in. Around 7-7:30 is the time that i take my 15 minute break. Once my break is completed, I check milk,eggs and bread again then I begin facing the shelves. I face until 9:30, then I begin cleaning the bathrooms and sweeping/mopping the floors.

A regular work day is stocking shelves and keeping the department clean. You go through and throw out or repurpose bad product, fill your department, and go home. It's a good place to foster a healthy work ethic. Just don't work there any longer than you have to. Most people there are in high school, and they quit when they go off to college. Some stay through college. The workplace is like a family here, you'll find plenty of people you like. Management is good, but worsens as you get further up the ladder. My coworkers are the best part of the job. They make a tedious work day very enjoyable. The worst part of the job is how much responsibility is put on the employees. It's fine if you are told to do a lot for your job, but at this particular company, it doesn't feel like anyone gets paid enough to do as much as they ask.

Berkots appeals to minimum wage workers (part time staff; teens, older workers, in between jobs, etc). Health benefits are only obtained after one year. Staff shortages prevail at constant. If Berkots wanted to invest in all employees equally they would provide benefits sooner,  continued training, and incentives to stay in this competitive, job market. This is not the case. Working at Berkots for a year is equivalent to working a temp job with no benefits available such as health care, employee discounts, staff training, promotional opportunities (limited positions within company). 

Overall,  it's not bad for transient, part time workers. If one is looking for a good career position, other grocery stores offer far more to employees than Berkots. 

Top Job Titles	Average Salary
Deli associate 42 salaries reported	$17.93 per hour
Produce clerk 40 salaries reported	$17.98 per hour
Cashier 40 salaries reported	$15.93 per hour
Deli manager 9 salaries reported	$23.17 per hour
Assistant store manager 6 salaries reported	$23.25 per hour

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