facilities maintenance technician

refrigeration technician

Berns Steak House

I don't care if someone recognizes me. The experience I had working there at first was cool because "woah new job" yea right. The second month I was there it was nothing but stress and in my eyes, the position was the least stressful. Wine department is really neat for tours but as someone who had to deal with the countless tours and orders piling up because of the tours, IT SUCKED. the lovely people want to take their time looking at all the fancy bottles and want to record which isn't allowed and having to get onto them for that alone is annoying but the amount of people trying to smoke/vape in there? Im surprised that some people have the audacity to do that in a cellar with other guests. The third month in I was way ready to throw in the towel but given that I didn't fit the standards, they let me go. Id say the happiest I was at Berns was when someone pulled me to the side and said "what you're doing here won't be done here again, were letting you go" Prompting me to then laugh, leave, and never come back. Just a quick reminder for the guests, we get in trouble for accepting tips. 

A typical day at work consists of counting the amount of people throughout the week, you take calls and online reservations, take any messages for the managers, transfer calls, and answer questions guests may have. This job has definitely helped me learn how to use an office phone. The management is not bad, they do loose things every once in a while and its really hard to keep up when they keep changing the rules on what you need to do. My co workers however are phenomenal. The hardest thing about this job is the yelling of customers who want a reservation that isn't available but I enjoy talking to people because they have stories all the time.

Worked as a Customer Care Rep. You do have to be a quick learner and quick thinker to answer all the phone call questions & accurately book available reservations.  My coworkers and managers were all great team players and we were always ready to help each other when needed which made for a great work environment. Hardest part of the job was the occasional upset guests which you will experience at any customer service job... Most enjoyable part of the job was getting calls from polite people who understand how to appropriately talk to other humans and are thankful for your assistance.

What is the best part of working at the company?
Nothing but hope,,, but eventually just found out that opportunities were not available for everyone at this place

What is the most stressful part about working at the company?
Not stressful job, at all! That’s why I felt like challenging my self to asked to work other stations, when I soon found out it would just never happen!!

What is the work environment and culture like at the company?
No comment on this one,,,Clearly 

What is a typical day like for you at the company?
Busy, come in with the “get ready “ mentality

No windows in the entire building. It is extremely depressing to never see the outside world at all for your entire shift every single day. There's no AC in the kitchen. It was 85° behind the service bar. The dish pit was literally 93° with an 84° dew point. Inhumane working conditions for the dish crew. Only two  1  person bathrooms for the entire staff even though 100 people working at 1 time. These conditions all make it a very depressing place to work. Managers were actually pretty cool at least. 

A good place to work with different areas to work in. You must  understand that it is a restaurant and tempers can flair. This includes bosses as well as co-workers. If you think can match the jobs pace while ignoring the tempers of others and controlling your own then try this place out.

Overall decent. Good if your just starting out behind a bar. However, as a newbie you are expected to do pretty much all the side work all the time... and aren’t put on the well to make cocktails often in the beginning. Didn’t stay long so I can’t speak for how it pans out long term.

An absolutely amazing institution. The pinnacle of the restaurant industry and a Mecca for the wine world. I’ve had the pleasure and distinction of working with the greatest sommeliers in the world as well as the great servers in the world. The experience and knowledge I obtained is something I would like to pass down to individuals who are pursuing the highest level of hospitality. 

Arranging the desert room in accordance to standards prior to receiving costumers. Take any initiative i can to help co workers with preparation, to ensure costumer satisfaction. 
Opportunity for grow both in workplace and in salary.

To become a server you must first swallow your pride and work in every station in their kitchen. From washing dishes to training under 6 different captains ( some who have worked there over 40-50 years.) Its long hours and you get out what you put in. 

Top Job Titles	Average Salary
Facilities maintenance technician 5 salaries reported	$17.50 per hour
Refrigeration technician 1 salary reported	$20.00 per hour

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