market researcher

mystery shopper

field representative

Bestmark

Didn't find Bestmark to be worth the time or money. They have very specific requirements on the shops with zero wiggle room. On a recent shop, I went to Port of Subs and paid $14 on two subs with a $12 reimbursement and $5 in compensation. I had forgotten to ask the name of one of the associates not wearing a nametag, but had his description and he was the only male out of just 3 employees on shift when I was in. The rest of the shop had fully detailed information including this person's description. Because of missing his name, the shop was invalid and I'm out an hour of my time, and $14 on two moderately gross subs. It could be a cool gig to get free things, but the risk is too high on if you make a human error to not be reimbursed for things I would never typically purchase.

This is the worst mystery shopping company I’ve worked for. I performed one, quite expensive, shop and they just continue to push the payment pending date after every pay period passes. 

The shop variations are limited and the schedulers will constantly spam your email. In order to unsubscribe from emails you have to deactivate your account, which is ridiculous. 

When there’s finally a shop that interests me, it is always taken seconds to minutes after you receive the scheduler’s email. They don’t care about you, they just spam a huge pool of emails so they can get one person to sign up. 

I’ve contacted this company regarding my payment and they are not easy to get a hold of.  



I think this is an awesome concept of being a mystery shopper. You have to jump through a few hoops which I did and understand. Problem I have is I’ve never been paid for either job that I did. There is no customer service to answer your questions. I’ve emailed and called several times with a L any explanation. They just say that I was supposed to be paid but I’ve never seen the money. No customer service and contact back is terrible.  I believe that if there was a manager that would be covering everything and taking charge problems could be worked out and this would be an awesome experience.

An individual would have to be desperate to do this work. BestMark will give you 1 hour of pre-shop study material(all their specifications as to just what and how you must do everything, including a test) ... then 1 1/2 to 2 hours to complete their detailed shop and driving time, then another hour to complete the actual paperwork submitted online with all the details of the 'shop' written up for them. In my case, it was $15.00 offered for what would have been 4 hours of work plus gas expense out of my pocket. I did not do the 1st shop requested because of this negative financial impact.

I worked as an IC for Bestmark years ago.  We moved and they didn't have any jobs in my area.  A new move and there was a simple job near me, so I signed up, completed the report and two months later I'm still waiting for pay.  This NEVER happened back when I worked for them before.  At 30 days (and after the date originally given for pay) when I contacted them, they said it takes 6 weeks and to contact them again if I hadn't been paid by the end of August.  Now the date for pay has been moved out to 9/20.  Avoid this company -- you don't need to spend more time collecting pay than you do on the job.

This company was a good place to start considering its a family business. I started at a young age and worked alongside my 6 older brothers and learned the value of hard work and teamwork. Scheduling was very flexible and usually was scheduled to work around my education. Hardest part of the job dealing with personal issues within the family. The most enjoyable was knowing and always having work when I needed it.

I've been doing mystery shops for a while now because it allows me to be a stay at home mother and earn a little income without having to pay for day care services.  I enjoy giving feedback on customer service and products provided and it has kept me active with modern technology, since it is all online. I work well independently and appreciate the freedom of managing my own schedule. Plus mystery shopping is a good way to get out and interact with others in a friendly way.

Typical day at work is good, just do as the paperwork tells you.
I learned very specific company information that I will not share out of my own personal integrity.
Management is reviewed at stores by you.
I have no co workers, I work for best mark in a best buy store. We work for different companies and have different goals.
The hardest part of the job were the judgements made about the store and people that worked at the store.
The most enjoyable part of the job was the experience that will be carried throughout my career.

Bestmark has an incredible culture of people who care about doing work efficiently, and with pride. The company sincerely provides support, and attention to it's employee's concerns. The honesty, integrity, and respect for their employees is overwhelmingly evident. Bestmark exemplifies the meaning of a company built to support it's employees, while getting the job done right for their clients.

I was given jobs that were available but some were too far away. I told the company rep I would rather work close to my residence. When I was given jobs info I agreed to work but either the jobs were cancelled right after or taken by someone else. So I never was able to work any of their jobs. I spent my time and energy and have nothing to show for it. Also their employees don't communicate well and this caused confusion.

Top Job Titles	Average Salary
Market researcher 4 salaries reported	$300 per day
Mystery shopper 1 salary reported	$500 per day
Field representative 1 salary reported	$65.00 per hour

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