support coordinator

Betenbough Homes

I wanted this company to be so much more than what it turned out to be. I really bought into the culture of the Christianity aspect of the company. But as time went on things did not add up. First I have never seen a company with as a high turnover rate as this company. I asked some of the older employees about this and their response was yes it has always been like that. Now dont get me wrong they did a lot for their employees and had great benefits, but I always felt that I could lose my job at any moment. Second I was told if you take care of what is front of you you will get promoted. I poured everything I had into doing the best job I could. Frankly trying to keep up with the work load that was created by the poor quality of the homes that where built it put a huge strain on the warranty department. And when they decided to change the warranty from 1 year to two years it became a nightmare. I was passed over for promotion twice with no real explanation other than take care of what is front of you. Well after the second time they passed me over and gave the job to someone from the outside, who in my humble opinion should have never be in charge of anyone and had never done anything even remotely close to what we are doing. Now let me say one thing I was let go by Betenbough but I want to be honest on the drive home I felt a huge relief I didn't have to go back the next day. 

The biggest problem I see is time after time they put the wrong people in management. And to really bring home that point almost all of the managers and people I worked with have either been fired or they quit. One manager who in my opinion was the best they had and really took care of his guys and had been there along time was fired not to long after me.  

So I am not a bitter ex employee that wants to rant and rave about this company but just beware just because that grass on their side looks like the best grass ever just beware that there are things that lurk in that grass.

This company has an amazing cover up of Christian values. No doubt that many are Christ followers. Yet when it comes to treating their hard working employees, I and many others have seen that their faith in there own people, slack. Majority of management is amazing, however when you bust your butt, do everything they ask of you to be promoted they hire from outside. It is not exactly managements fault as I have seen leadership back their employees and put the hard working names in the hat, yet they have no backbone when it comes to the Regional Director to fight for their deserved people. Myself and MANY others included. This is an amazing job to have, just not long term. Many fellow employees have seen and are seeing this and have either already jumped ship or will be soon to ensure their professional careers and talents are not put to waist.

Christian based entry level home builder.  Results driven, specific personality types are selected, great pay and benefits.  Very regimented, great support structure, great technology and training.  No tolerance for non-hackers or missed deadlines.  Great work home balance, wonderful inclusive environment, take trips and missionary work and volunteer work, weekly family caterings, big company parties for baby showers, milestones, birthdays, weekly meetings and gathering, company paid retreats for employee and family.  Great company.  Employee Owned Company, with ownership/options, called an ESOP

I was a part of the sales staff in Odessa making well over 6 figures. I was told by someone in management that if I got approached about a transfer or promotion I better take it because those that have turned it down have been let go shortly after. Well I took the promotion to amarillo because I was told they needed me so I went as a lateral move to eventually get a sales manager promotion. Well after six months ten days before Christmas I was fired for not showing up to a meeting that I wasn't even a part of by the guidance of my direct manager. We loss a baby in the abrupt move and  moved away from our family to be let go by a company that really made me think I was important to them.

Focusing on staff development, Betenbough insists on the highest performance of its employees. Owners are professional, encouraging and provide many opportunities for personal development. Fast paced, progressive and full of talented individuals whom I enjoyed spending time with.

I was given many hats in the one position, which to me, is invaluable for growth in any company.

Your hard work will never be seen. 1) they don’t pay nearly enough 2) they preach about work life balance but I pulled 50+ hours weekly. In the words of a board member, “do what you have to do to get it done, all OT is approved” 3) I was there for several years and not once was there an opportunity for growth. The one thing I did take away was the teammates I now call friends

Betenbough offers great benefits with a competitive health insurance plans, HSA contributions, dental and vision policies, discounts on home purchases, paid time off, and a warm working environment. I typically work 8-5, Monday - Friday. Management is very involved and supportive.

You get drawn in by the “Christian” part and overlook things that make you scratch your head. Family lunches are awesome and very cool for your family. That’s about the extent of the perks and benefits. ESOP isn’t what they claim and the honeymoon is over quickly

I worked with one or two other people and we were left a row of houses where we were supposed to lay tile. I really enjoyed knowing what the day consisted of and doing repetitive work style.

Betenbough is an amazing company to work for and they really seem to care about their people as well as work life balance. The only downside of this job is the lack of consistency across the company.

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