service technician

car sales executive

service advisor

automotive technician

lube technician

Betten-Baker Auto Group

Revolving door of upper management members, each side of the business doesn't value or support the other sides of the business (sales vs service vs bdc vs body shop). Hard to win your customers when the sales guy (for example) talks poorly on other sides of the business. They use to offer more with company picnics/holiday parties that brought us all together and fee valued, but as the company has grown to over 20 dealerships there is a disconnect and those events were eliminated. Vacation time only paid at your anniversary date (they give on that same check, not when you take time off)

Ownership wanted major expansion through acquisitions and had vision & a plan to make it happen.  Upper mgmnt dropped the ball with mis-managing the rapid growth track. This was the most disorganized place I have worked.  And sadly I believe it trickled down to their customers.  
Hours were terrible & all the managers were required to be in a text group and the owner would start texting at 4 am every morning. They are the truest form of an At Will employer. There were many managers that lost their jobs for no reason they were ever made aware of.  If you’re a professional this isn’t the place for you.

Managers treat you with open contempt.  No training, yet you’re expected to know everything that is going on…if you don’t, that’s when the insults start. There’s no processes for anything, and the place is a revolving door. Bad moods abound, and employees are constantly leaving.  Don’t seek employment here unless you enjoy being belittled and insulted.  The proverbial cherry on top is the fact that while everyone is stressed and spread too thin, the owner is spamming emails company wide with inspirational quotes and videos that no one has time to watch.

I hated it. As a female, I felt like I had to just accept the constant misogyny. I thought men only acted like that when they were the antagonist in movies. The manager is horrible. Rude, unmotivated, whatever you do is never enough. The cars they buy are too expensive so it limits choices for the customers. Everything is a mini, I had one sale in this last month that was actually worth something.  I sold 11 cars my last full month and that the the second best out of the team of 5 sales people. 

If you're searching for a job that can bring you depression and despair, you've found it. The only thing that matters is "the numbers" from people who couldn't open a repair order on their own if they tried. Understaffed, lack of promotions, not paying for the value of the employee. Effort to keep worthless employees instead of fixing issues to keep the good ones is the way things get done around here. At this point I'm biding my time until a better opportunity is presented. 

What is the best part of working at the company?
treats its employees like garbage. No advancement opportunities. Also when i left my stored up vacation time was taken by the company and not paid out.  

What is the most stressful part about working at the company?
Too much work to little pay, Little leadership, no help for imporvements

Constantly new managers that have no idea what they are doing and don’t respond well to criticism. When you ask about a raise or fair compensation they treat you like a toddler who is asking for the deed to their house. They complain about the lack of productivity but then won’t hire the proper staff to get the level of production that they expect. All about numbers and don’t care about your personal life

Overworked, under paid, over promised, the GM will text you after a 12 hour shift and get upset when you don't respond within an hour and make a big deal out of it like an ex. Save yourself the stress. Whatever pay plan they offer is made up on fake numbers and they'll turn you down in the future saying you're paid well enough, etc, etc. Horrible culture, terrible place to work.

Thought this dealership group would be different.  They are not.  Absolutely no care for employees.  I was led to believe I would be taken care of by the GM in south haven.   I was manipulated into giving my time to train a replacement, in return I was promised help with a store transfer closer to home.  After 2 weeks where the replacement advisor still couldnt operate the crm, I was given a twoday notice

Don't do it, this place is where all happiness dies. You will be treated like garbage, you will be lied to on a daily basis, and documents you turn in will be change to make you look bad. If you like being payed this place is not for you. If you like being treated with respect this place is not for you. If you enjoy life and affording to carry on with life don't work here. STAY AWAY!!!


Top Job Titles	Average Salary
Service technician 6 salaries reported	$28.17 per hour
Car sales executive 8 salaries reported	$99,482 per year
Service advisor 2 salaries reported	$62,276 per year
Automotive technician 6 salaries reported	$99,167 per year
Lube technician 2 salaries reported	$14.75 per hour

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