electrician

operator

bus driver

maintenance person

clerk

Bi-State Development Agency

What is the best part of working at the company?
For me personally, one of the best parts about working for metro, is that the door of advancement is always open. If you're open and willing to try new things, metro has plenty of positions open and available.

What is the most stressful part about working at the company?
Every job has it's own bundle of frustration, for me personally, sitting all day without sufficient exercise, can be stressful because it's not good for any human to be stagnant, sedentary for long periods of time. Other than that, everything else is manageable.

What is the work environment and culture like at the company?
The work environment is professional. Because you're dealing with humans and not robots, keeping your private affairs separate from business affairs is always the smart thing to do. Sometimes that isn't the case. But when those two are completely separate, it's quite pleasant.

What is a typical day like for you at the company?
A typical day for me is greeting the staff, who happens to be very pleasant and professional, getting my work assignment, and looking forward to having a pleasant day. If I arrive 15 minutes early, that leaves even more room for a great day at Metro!

Before working here, I've never had a union. Bi-State/Metro is EXACTLY the type of company a union exists for. Bus/train operators have a target on their backs placed there by the front office. In 30 years in the work force, I've never imagined a company would be so eager to fire it's employees as BS/Metro is. Any minor infraction is carefully logged to build a case for termination. Even traffic accidents which the police say the bus driver is innocent of are charged to the driver.

Schedules are all picked based on seniority. In an operator pool of >900, you have to be in the top 300 to not work nights/weekends. Because of the hours worked, you basically live for the company.

Sick time is accrued at a normal rate, BUT you aren't allowed to use it without being hospitalized. So you have sick time you can't use.

The real problem with this place is management. From top to bottom, it's a joke. It's a very political environment. Your ability to advance has zero to do with your job performance, and everything to do with how well you play the game of office politics. Also, when you're new, expect to work 2nd or 3rd shift, weekends and holidays. But it's not all bad. Pay is pretty decent. Benefits are good, especially health insurance, Up to 6 weeks paid vacation, more if you're in management. And it's a reasonable to laid back pace. And as long as you show up for work, don't steal anything and keep your system drug free (you will be subject to random drug tests) it's virtually impossible to get fired, so job security is top notch. It's a union job (for non management), but the union isn't the greatest or strongest.

Picking passengers up,collecting fares makeing sure they got to their destanations safely and in a timely manner.I learned that you have to step out side of your job duties when you work with disabled but you dont mind because it'sewardinghelping people.you only saw managment for shorts periods when your a driver,but they were helpful if you had concerns that they could help with they would help right away. Co worker were friendly still have have fiends to this day. hardest part of this job was bad weather, the most enjoyabl your regular riders you got a chance to have some good conversations and meet some grate people.

If you have kids THIS IS NOT THE JOB FOR YOU, unless you have an amazing support system.  Its a union job, but they don't care to keep you, because its not them that's job is on the line.  The only good thing about the job is that you are driving of course so you are out all day, you see what's going on outdoors, its not micro managed, managers are never on your back or say anything to you unless you really done something wrong.  It can be a fun job at times.  DRAMA CITY, just like a high school, and majority of the people that work there that act petty are the old ones.  Pay is ok, but can def get paid more for the type of work we do and people we have to deal with, and you can get a lot of OT.

Nice company with great benefits you must like working with the public and able to deal with the public under all the pressure that they will put you through, can some time be a very stressful job, need to know how to handle yourself and deal with the public. Could be a great job to retire from and move up in the company if you like to deal with the public nice pay and good benefits good working hours after you move up on the senior list. Overall I feel like it is a great job but not for everybody. 

10+ years working for Call-a-Ride office.
Extremely stressful job. Very little support from management.
You are expected to do you job. Make no mistakes. Take no sick time

Former manager told me that the upper managers thought "This is a last resort job for people who can't cut it elsewhere. People with real skills don't work here."

Taking PTO is actively discouraged. You can take individual days off for being sick, family matters, weddings, funerals and such but they will count it as absences on your yearly review. All time off must be requested in week increments the November *before* the coming year. 



What is the best part of working at the company?
The pay was the only good thing about being employed with the company.

What is the most stressful part about working at the company?
The unsafe working conditions due to the violence from the passengers and the use of public transportation being a medium for crime, with no security available at all times.

What is the work environment and culture like at the company?
Very unprofessional work environment. Managers as well as regular employees use a lot of expletives and there’s a lot of disrespect 

What is a typical day like for you at the company?
Very early or late hours depending on the day. Sometimes very long hours.

The only benefit to working as a van operator for metro, was the dental and vision. Other than that, I wouldn’t bother. The union doesn’t really have your back on anything and is upside down in the way it works. Van operators for call a ride, deal with mentally and physically disabled people (no complaints there, I loved helping them). However, it should not be a starting point in the union. You should have to be a cleaner, then re-fuel, then bus operator, THEN call a ride. You get a lot of people that just don’t care, and you’ll get on edge passengers (with health conditions mind you) who get anxiety to ride with complete dipshits for drivers, and I can’t blame them. 

Some of the female managers can make this a very hard job due to jealousy. You can lose your job just because a female manager decides she wants someone she thinks you're dating and she wants. You can't talk to your coworkers w/o ppl thinking you're sleeping together. You can stay to yourself and just clock in and go do your job and it's still a problem. It CAN be a great place with NEW and NUETRAL management and if regular employees put aside silly, petty issues and act like adults at a place of business.

Top Job Titles	Average Salary
Electrician 16 salaries reported	$35.18 per hour
Operator 14 salaries reported	$22.05 per hour
Bus driver 9 salaries reported	$24.26 per hour
Maintenance person 7 salaries reported	$28.57 per hour
Clerk 4 salaries reported	$56,113 per year

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