mover

mover/driver

laborer

wildlife removal technician

junk removal specialist

Big-League-Movers-1

My experience at this company was overwhelmingly negative, and I cannot in good conscience recommend it to anyone seeking stable and rewarding employment. Here are the key issues I encountered:

Abysmal Retention Rates: Out of 28 people in my training class, I was the only one left after six months. This high turnover is a glaring red flag about the company's work environment and employee satisfaction.

Unpredictable and Grueling Schedules: There is no set schedule, with shifts ranging from 8 AM to 11:45 PM EST. The back-to-back calls leave little to no time to adequately complete necessary notes and details in the company CRM, with only one minute allotted between calls.

Flawed Commission Structures: Initially, the commission was based on booking percentages, offering a fixed dollar amount per job based on sales floor ranking ($7 per job during training). This system was already flawed, penalizing employees for calls in the wrong queue and customer service calls. Only the top 10% of the sales floor made a livable wage and could control their schedules.

Unfair Changes in Compensation: The switch to a revenue-based commission structure at the beginning of the year drastically reduced earnings. I received 0.01% of the final total, equating to a mere $5.99 per job on an average sale of $599. Despite having the second-highest average job sale on my team, my income dropped significantly, and it was clear that no one was making adequate money.

Mismanagement and Questionable Termination Practices: Management restructured teams and gave conflicting advice, leading to my termination for "call avoidance." Ironically, this was based on guidance from a coach who suggested handling follow-up in a specific way. This termination conveniently occurred right before my pre-approved PTO, suggesting a pattern of dismissing employees under dubious pretenses to avoid honoring their benefits.

Deceptive Sales Practices: The scripted information provided to customers about standard operating procedures and pricing is not reflective of the company's actual performance. This disconnect leads to confusion, angry customers, and what can only be described as bait-and-switch tactics. Employees are caught in the middle, dealing with frustrated clients and a lack of consistent, reliable information from the company.

Lack of Leadership and Career Growth: The company demonstrates a complete lack of investment in employee development. Training is superficial, and management shows no interest in career growth. The culture is toxic, characterized by an "us vs. them" mentality.

In conclusion, this company is plagued by poor management, unfair compensation practices, deceptive sales tactics, and a toxic work environment. Avoid making the same mistake I did; you are better off exploring other career opportunities.

I only managed to work there 2 weeks, but in that time I had multiple poor experiences with management and the general work environment. Quick summary that I heard from nearly every employee was "sell your soul to College Hunks." and "Your girlfriend will hate you cause you'll never be home"

-Random schedule changes: schedules are received usually on Saturdays and outline the full week. Though this is very rough because they don't actually form the work teams and job schedules for each day until around 4:00 PM the day before. It was very common to randomly go from a normal work day to being placed on call or just removed from a shift entirely. The reverse of this situation was also very common with being thrown onto shifts within 12 hours of when you're expected to show up for this. You're then either expected to show up or call out from the shift, usually with the latter resulting in a judgmental or disappointed response from whoever you talk to.

-Terrible communication system: when I started working, I was never once told who to call or given any phone numbers to communicate anything to the management. This includes not even knowing any names but just being expected to recognize the chain of command. You're either expected to get the numbers from co-workers, or figure it out yourself. Part of my firing was literally because I no phone numbers to call and couldn't call out for work and it was counted as a "no-show." Apparently for some strange reason they expect you to call the customer line on the website, which is the only office line I was ever informed about after already being fired.

-Very inconsistent hours: Don't ever expect to be home at a certain time. You will be randomly thrown onto new jobs as your day is going, especially if you work on the junk side of the company. The company is terribly understaffed so they will make ridiculous scheduling and keep putting you on more jobs when you should have gone home already. Ironically, this is one of the very reasons why they're understaffed, because they will randomly give you 12+ hour days. My record there was nearly 16 hours when I was only scheduled for 11 hours. This was also a shift on what was supposed to be my day off.

I started in inbound the structure was different and gave more time for people to fix issues. After 2 years that ended. I learned a lot more of CSR and managers were great. But due to a disability i was unable to get documented i was labeled and had to part ways. Several managers also abruptly left randomly. One of mine disappeared a quarter through the day. The give you PTO but it takes time to get enough for one day.  They at this time have a point system. If you take 6.5 days off that were not approved days off, then once you reach 6.5 points your fired. If you don't keep to time adherence you get slow written up until you get a pip. They currently let you use your PTO for days you need to take off. Those are the unapproved days off that is. You need 8 PTO saved and you need to call out before your shift and email Workforce to have the PTO added. Note even if you use PTO you still get a point taken off. So that's 1 point and you have 5.5 left. If you want to leave after 4 hours in to your shift that .5 or half point and PTO is not allowed. 
They pay well and you get commission, and they give you the equipment too. But they want you to be working and do not care if your sick. I worked for weeks ill with bad flu's and crippling depression and they didn't care because i wasn't able to get documented note from doctor. I loved this job more than anything but it didn't matter. I was labeled and nothing i could do unless i had documents and if I became a robot that never used the bathroom for hours unless on my scheduled breaks. 
Note i say this to help. This can be a fantastic job. My ending broke my heart from how much i lived this place. Right now you can clock in 5 minutes early but must be working exactly at start time. Don't start working until that To avoid unapproved OT you can log out of the system 5 minutes early before click out just make sure to clock out on time. If you are on a long call just make sure to finish note's and log out and clock out asap. 

I worked as an “outbound” customer service/ appointment setter. And there is first four weeks of training the first three weeks are training for inbound customer service the last week is when we train for the very few differences between inbound and outbound therefore even though I was an outbound representative we were taking both inbound and outbound calls. So that was the first thing that was not very clear when applying and interviewing. Second of all during my initial interview I specified that I was excited for this position due to it being an outbound call working from home I would be able to have my six month son at home with me while I work. Never once was I told that this was a job I was not going to be able to do with an infant. After accepting the job starting training and excited to start working I quickly found out this was not some thing I was going to be able to do with a child at home with me myself. It is a very high demand call center. They give you absolutely no time other than 30 seconds between calls to accept the next one they are very strict and penalized for not excepting calls instantly back to back and if you do not disposition The call correctly. Working at home should give you the flexibility to get your job done but not be to where you basically can’t leave your desk for a moment. After training I reached out to my manager asking if there was anything that could be done as far as a part-time schedule to accommodate the fact that I was not going to be able to continue working since I need to find somebody to watch my son for me to complete the tasks of this job, they do not offer anything less than full-time. You also have to be available from 8 AM to 11:45 PM for a schedule in between their seven days a week. The managers seem like they want to help you and are there for you but in all reality that is just a show and a façade put on to get people into work after that your out of luck. 

The Job will be Hardwork at the end of the day its a moving company. But the company has a revolving door and how good the people you'll be working with is highly dependent upon who they just hired. The trucks are not well maintained as they have roaches. They fail to adequately train their job time estimators leading to angry customers who get mad at you even though you just spent 12 hours moving their whole house. They'll send an estimator into the field for one day to get an idea of how to do it which is nowhere near enough they would need weeks. Dr*g use is rampant throughout the company from the people who just started to senior level managers. This wouldn't be an issue and honestly I dont know how someone could do such a job years on end without something to take the edge off the pain but when the people under you start breaking stuff because they're too h*gh its still pinned on you as a captain and makes your life harder. The company is overall disorganized and trying to get paperwork related stuff done is nothing short of an uphill battle. Overall if you're a hard working person and like a job with a laid back atmosphere and don't mind a bit of chaos its not a bad place to work. Its a job that builds character and I don't regret my time spent at the company. If they could become more organized and payed their employees a fair wage instead of depending upon customers to tip you (who by the way usually will under tip you or had no idea tipping was expected in the industry) the company could probably slow that revolving door down.

Just about everything at CHHJ impressed me. I wanted a nice WFH position with a growing company. I'm nearing retirement and no longer enjoy driving around the Tampa area. The Inbound Sales position is a call center type job. You will need to meet metrics, follow schedule adherence, achieve sales goals and be coachable. Training was EXCELLENT - thorough and supportive during and once "on the floor." You will need to pay attention, study and practice outside of training to gain confidence on the phones. It is easy to reach out in Teams if you're stuck and need assistance. Hourly pay is low - that's incentive to get jobs booked as you earn a small commission on each booking. Most customers are nice so you're not getting screamed at all day but there is definitely pressure to close the sale to meet your financial goals and the company's expectations. Most potential customers are calling for quotes - they want information and are NOT ready to book a move. Your job is to get 'em on the books so you've always got that pressure on every call. 

Being an older worker and having done call center QA and management I think CHHJ is one of the best CCR opportunities out there. You can make a nice living on the phones for them and enjoy most of your workday. Health insurance is offered and is affordable - you're eligible on your 91st day. They definitely promote from within and rather quickly. Negatives for me - primarily I needed 2 day "weekends," i.e. 2 days off the phones to unwind and relax; I'd have stayed even if it was Tues/Weds or Mon/Tues but you are not scheduled that way after training. Even i you're top tier in all your metrics, that earns you the possibility of choosing your shift- mornings, mid day, evenings, but not two days in a row every week as your weekend. 

You don't know what your doing for the day until you get to work, and even then you have no clue when you'll be off. During the busy season (summer) days can look like 10hours or even 17 hours (my personal longest day). If you have pets and family, this job is too unpredictable, you won't know when you'll be home to them. Management will do they're best to make your day go smooth, but they are always unprepared and have a lot of empty promises in return. I actually worked a 17 hour shift and was expected to come into work the following day. About 6 hours Inbetween shifts. Management will make sure the jobs get done, no matter how many people have to suffer for it. The actual team members and employees (excluding management) are awesome to work with, and when things felt bad our coworkers always gave each other shoulders to lean on. Moving is not an easy job, it is very tasking on not just your body, but your mind as well. Management does nothing to help they're captains when a curveball gets thrown. From the moment your hired your expected to find solutions for the companies problems. The best part is when you find a solution to one of they're problems, and you share the solution, the owner looks at it as complaints from his employees. I worked here for 2 years, and for those 2 years there was at least 1 or 2 trucks out of commission at any given time. The blatant disregard for our safety, due to lack of operable equipment is astonishing. This goes for the moving trucks and all other equipment we use on a day to day basis. Nepotism is very prevalent  at the Puyallup branch

Not a bad place to work if you need some quick cash, or just need something  to hold you over. The pay really ain't that great. If you on the move side the money isn't that good unless you do big move or you charge people for evert little thing. It's all commission based, you will more than likely get stuck with jobs that are bigger that quoted forcing you to be late to your others.  You only get paid for the move itself. So if you end a job a12 and your next one ain't till 2, your not getting paided for those hours. So hope you can push it up. If your on junk your paybis only 12 an hour and they want you to stay on the clock for 10 hours even if their is no jobs to do. They will add jobs 2 hours before your about to get off and it will be 2 to 4 citys away. Ex: last job is in the ocean front, and the add a job in Suffolk. They will start you in one city, send you 45 mins out, just to send you right back to the city you came from. They will put you on either side with little to no notice and change your schedule at random. Some weeks you might get 2 days off, some one, and others none. The weekends are the worst. You can barely get ahold of a manager >because their all home<. So you expected to figure out what to do if it wasn't  done that Friday. They say you get bonuses and raises, but they always find some way to keep you from getting them.  It feel like they want $20 worth of work for only 12. They will tell you one thing then completely ignore it if the price is right. They have it set up to max out their profits with minimal payout.

Growth Opportunities: Working as a Junior Software Developer at Tech Innovations Inc. has been an enriching experience in terms of professional growth. The company actively encourages learning and development, providing ample opportunities for skill enhancement through workshops, training programs, and mentorship.
Innovative Environment: The company fosters a culture of innovation, which is incredibly motivating. The team is encouraged to think outside the box and come up with creative solutions to complex problems. This environment stimulates creativity and pushes employees to continuously strive for excellence.
Supportive Team: One of the standout aspects of working at Tech Innovations Inc. is the supportive team environment. Colleagues are always willing to lend a helping hand and share their knowledge and expertise. This collaborative atmosphere not only enhances productivity but also makes the workplace a pleasant and enjoyable place to be.
Cutting-Edge Technologies: As a Junior Software Developer, I've had the opportunity to work with cutting-edge technologies and tools. The company stays up-to-date with the latest industry trends and provides access to state-of-the-art resources, which has been instrumental in honing my technical skills.
Cons:

Work-Life Balance: While the work itself is engaging and fulfilling, maintaining a healthy work-life balance can be challenging at times. There are instances where tight project deadlines require working long hours, which can lead to burnout if not managed effectively.

What is the best part of working at the company?
Actual work, gets heartrate and sweat going. Get to keep some items from junk hauls. A lot of traveling around city.

What is the most stressful part about working at the company?
Overlapped jobs that can't be reached in time or have wrong information. Trying to get giant, heavy furniture though small corners and doors without damaging the walls, floors etc. Cuts and bruises. Toxic environments of junk hauling. Some toxic coworkers. Low pay.

What is the work environment and culture like at the company?
Involves a lot of being outdoors, in people's homes, some businesses, driving large trucks, moving heavy and many items, some real dirty/nasty junk jobs, some tiresome moves, trying to get google reviews and tips
Culture is mostly young people, a few in 30's/40's, a lot have legal problems, even though they can get a lot of work done many show up late/call out/argue about dumb stuff. Management seems reasonable for the most part but can ask a lot sometimes.

What is a typical day like for you at the company?
Show up on shift time, see what jobs need done, gather tools, call customer, drive to customer, assess request, quote prices,  record signatures, do the requested labor, request help from coworkers, take payments, go to dump to unload junk, clean out metal from trucks for scrap, go over move coverage/liability/notices, gather moving supplies, wrap furniture, stack boxes, organize moving trucks after move, put away tools and paperwork

Top Job Titles	Average Salary
Mover 573 salaries reported	$19.33 per hour
Mover/driver 438 salaries reported	$20.17 per hour
Laborer 273 salaries reported	$18.84 per hour
Wildlife removal technician 112 salaries reported	$18.94 per hour
Junk removal specialist 621 salaries reported	$19.78 per hour

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