outreach worker

english as a second language teacher

engineering team leader

case worker

education specialist

Bilingual Education Institute

BEI is an IEP (Intensive English Program) for international students on F1 Visa and it also houses a non-profit sector to offer Basic, Intermediate, and Advanced English, Citizenship Prep Classes, and English for Specific Purposes (Business English, Medical English, etc.) to eligible students who qualify as refugees with permanent residency, Special Visas, Victims of Human Trafficking, and Victims seeking Asylum. The Refugee Services department manages intake and works with local agencies also dedicated to helping these populations. The IEP operates during a full-time Monday through Friday schedule, while the RSS program generally runs in the evenings and on Saturday mornings. Both programs are  separate entities with different staff and faculty. The classes run smoothly and on time, normally you will see students engaged in their classes or meeting outside to chat and practice their English. The staff is close knit and friendly. Teachers are well prepared and come from different backgrounds. Many of the teachers are working on or have graduate/post graduate degrees and/or several years of experience in teaching English. The school has a welcoming atmosphere and lots of amenities for students to get involved and improve their learning experiences.

This is one of the worst places I have ever worked! Upper management is completely disorganized and hugely incompetent. They try hide behind it by making the employees feel inferior, fearful and under appreciated. There was no communication, no information on how best to accomplish tasks. Employees are repeatedly told by upper management to "figure it out" when asking for assistance or advice.

The only reason I stayed as long as I did (even though I was underpaid by over $7,000 a year) was because of the employees. They somehow recruit some of the best people I have ever met, but make them feel like they need to be grateful just to have a job, even though the pay is nothing and only three individuals in the whole company make ALL the money.

Save yourself the time and go work at an education institute that is actually going somewhere, and who cares about their employees and students. This place is not it!

For an institution that helps refugees learn English they should have people in management who can actually work with others. Management is terrible in the outreach department they belittle you and make decisions without caring what you think. The managers are terrible people and create a hostile environment at the workplace. The institution has people in management who are unprofessional and are not empathetic to others. The CEO walks around and has no idea what is going on doesn’t sit down to think why all the employees are quitting. If they had better management the employees would feel happy to go to the workplace, but on the contrary you have to wake up every morning not knowing what change there will be and which manager is going to talk to you nasty. It’s more draining to deal with the managers than the day to day work. 

You've got to be organized, yet spontaneous. The company is growing so if you stay on top of your work and think in a progressive way, you will grow with the company. The staff  and clientele are very diverse so you've got to be open-minded and respectful of various cultures. 

If you are a part-timer, don't expect benefits like medial coverage and paid time off. Enjoy your flexible schedule and don't expect to be given full time hours.

If you are a full-timer, the medical benefits aren't that great and your paid time off is minimal but increases over time.

If you are working in the non-profit program - know that funds are limited and consider the impact that has on you.  Be realistic because you made the choice to work in that program.

Overall, you get what you put in.  If you have issues, take them to your immediate supervisor.  You can trust them to address your concerns.


BEI offers a variety of courses that are targeted to international business professionals.  Participants learn to effectively communicate in English.  These courses focus on authentic communication for business settings and can be customized to fit your specific industry.
  Our courses aim to develop all areas of language, with an emphasis on helping you communicate with confidence in order to help you reach your Spanish learning goals.
 Our full-time IEP program prepares students for academic, social, and business success, by integrating American culture through effective English-language instruction. This comprehensive program is designed to develop your whole-language experience and includes authentic instruction, career and academic advising, social activities, and more.

I taught ESL classes to refugees last summer and it was one of the most rewarding part-time jobs I’ve experienced!  Upon hiring, it was made very clear how much/little the hourly rate was, so I knew what I was getting into.  I felt like I was doing something good for our community and enjoyed meeting newcomers to our city!  I was impressed with the structure and organization of the leaders at BEI and the support provided.  Materials were given, curriculum provided, and it was easy to jump right in. I also enjoyed meeting some of the other teachers, all very professional and passionate about working with adult English learners. The diverse community of educators are a pleasure to work with and learn from.  BEI is doing great things for our ever-growing diverse community.  I feel blessed to have had the opportunity to work with them!

I am only a part-time instructor, so I cannot say what the experience would be as a full-time employee. I teach two-hour classes, sometimes back-to-back, but usually split up during the day with a maximum of four hours per day for 4 days a week. Before COVID, I would go to an apartment complex in town, or to the main office. When we had to go online for COVID, The managers and staff did everything possible to help me adapt to the online mode. We worked out the problems as a team, with no complaining. Online requires much creativity and patience to ensure that the students are gaining an adequate understanding of English. The most enjoyable part of the job is to see the same student two years later, speaking very good English and able to get a better job.

I have been working here for a quite some time st refugee department. When I started at first idealized a lot in my mind and went as thinking am going to change lives and help people. Overall I was drained in a few months. Management is so bad and disorganized. They won't inform you until last minute they are so unprofessional on their language as well. One day you have a class at one location then next day it changes without proper notice. You will receive a lot of after work hour emails. They expect you to arrive every class 10 minutes early and set up everything but won't pay for that. They expect you to prepare for each classes but won't pay enough for it. Honestly if you can avoid this place just do it. 

This job really requires strong attention to detail. Even small mistakes can mess up your whole work, so you have to stay focused.That said, just be careful. Some coworkers might act like they’re on your side but could turn around and report you to HR. It’s important to find people you feel comfortable with and can trust you will help each other.Some leads let the power get to their heads and might make things harder than they need to be. If something goes wrong, they may throw you under the bus to protect themselves. 

Still, not everyone is like that. There are kind and supportive people here too. If you stay focused, do your part, and watch who you open up to, you can manage it.

As the first office job for me in the US it is a great place to learn about the office system. I learned about the education system in the US. The variety of backgrounds and cultures not only with the clients it is within the staff of BEI, the team is almost from everywhere in the world.
The hardest part in this job is how to deal with people who don't speak English nor my mother Language (Arabic) but it's still beneficial because I learned phrases in other languages.
The most enjoyable part is the family environment that I have with my co-workers and when I help the clients then they thank me for the help.

Top Job Titles	Average Salary
Outreach worker 1 salary reported	$16.00 per hour
English as a second language teacher 1 salary reported	$19.00 per hour
Engineering team leader 3 salaries reported	$40,583 per year
Case worker 1 salary reported	$18.50 per hour
Education specialist 5 salaries reported	$62,000 per year

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