maintenance technician

leasing specialist

community manager

maintenance supervisor

customer experience associate

Birge & Held

I've been with the company for several years, and remain with them because I choose to.  Like most management professionals, I receive offers from other employers, but with many years in the industry I realize that Birge and Held is one of the better companies to work for.  Is it a perfect organization?  Not at all.  Perfect companies don't exist.  However, overall it's the best company that I've worked for, and I've been employed by several.  Owners really care about the employees, residents and properties.  The asset management team could be more realistic and responsive.  Pay could be better, but compensation seems to be in line with most other companies of similar size and configuration.  They need to promote from within for the higher corporate level jobs more as it's a bit of a rough road to the top if you're trying to get there. But other than that I don't have any real complaints.  

Overall, working as a Maintenance Supervisor was a positive experience. The job offered a steady schedule with good flexibility, which made it easier to balance work and personal life. One of the strongest benefits was the generous amount of paid days off, which allowed for regular rest and time away from the job.

Management was generally supportive and somewhat helpful in addressing needs as they came up. Communication was fair, and there was usually a willingness to listen and provide resources when possible. While not perfect, the leadership created a work environment where most issues could be resolved in a reasonable manner.

The work itself was rewarding but could also be demanding. At times, the challenges of the role and the volume of responsibilities made the workload feel overwhelming. Still, the experience provided opportunities to develop strong problem-solving skills and the ability to handle high-pressure situations. Overall, it was a solid position with a good balance of benefits and challenges.

Management doesn't get back with you if you reach out, if you are struggling to make bills and live they don't care or try to figure out a way to help you. They don't do anything to try to retain their employees they will just run you in circles trying to talk to them and push new policies in your face you were unaware of. They won't tell you until you are hired that you are the only one on call for certain properties. They don't care about their employees. Good luck and if you interview ask questions but even before taking a job ask them about properties that pay $30 per hour in the same position I make $20 even a normal tech at some properties make more money than I do at this property. Then when you decide it's time to put in your notice because no one will get back to you , they treat you like complete dog 💩, garbage, it's not there responsibility to help me better myself well there goes employee retention.

Would give 0 stars if possible. A completely unprofessional company that in no way cares about any of there residents, potential residents, and employees. Will go through any loophole they can to screw over there employees and force them to work insane hours and then refuse to pay them out for their acquired PTO. I have had a number of problems working for this company and when I tried to express them I was told by management that “that’s just how it is” and from HR they were “under no obligation to do anything”. Continuously lie to investors and property staff about things they are doing. Would not recommend spending a dime at any of their properties or a minute of your time working for them.   The epitome of “money hungry” and joke of a multi-million dollar company. LAUGHABLE.

What are the benefits of working for this company? 
The opportunity for growth. They promote within the company first before hiring outside. The amount of POT you can accumulate is more than fair. The wages are competitive for this field.  

What are the cons about working for this company? 
They have kept in position employees who are not performing because they have the right connection. The district manager is dishonest and not knowledgeable. There is no proper training and very minimum support in low performing properties.

Overall, the culture in this company is portrayed as diverse, equal, reasonable work-life balance amongst other things but this is not the case at all. They need to offer proper training especially in upper management. 

The regional manager literally came to work to sit in the PM’s office and then go to lunch with him for 2 hours. There were only 2 of us in office and we desperately needed help. Going out for a two hour lunch at a restaurant was more important. Food was her first priority. She made threats for us to get things done or we would officially be written up. Even though we weren’t trained to do half of the stuff they wanted us to do, and reaching out for training was difficult because they also did not know those answers. I don’t take kindly to threats. Poor leadership from so many people in the company. And I knew that ship was sinking from my first week there. I also discovered from others that the regional manager had a pretty bad reputation. 

What is the best part of working at the company?
They pay well for the industry, but dont treat employees well at all.

What is the most stressful part about working at the company?
The lack of  real leaders makes working there extremely hard. In 3 years the changeover was so rampant you never knew who was in charge. The lack of consistency is crippling 

What is the work environment and culture like at the company?
Cut throat, always changing bosses leads to lack of consistency and understanding of the company mission

What is a typical day like for you at the company?
Crisis management, no planning, lack of leadership leeds to never getting anything planned done. Just manage the emergency and move on

Every day was different, it also depended what time of the year as far as busy times went. I loved my coworkers so much and I was always happy to see them. Not an easy job by any means since the occupancy was a problem but such a beautiful place to work which made it easier. Unfortunately, management changed the hours of operation a few months prior to my departure making it very difficult due to conflict with childcare hours of operation. The management wouldn’t work with conflicts due to the change of their hours of operation.  If you don’t have kids in an institution with conflicting hours of operation, this job would work out great!

What is the best part of working at the company?
There is no “best” part of this company. 

What is the most stressful part about working at the company?
Coming to work for a company who doesn’t care about you, your property, or your mental wellbeing is stressful. 

What is the work environment and culture like at the company?
Toxic. The culture is all about making them money for their inventors but. 

What is a typical day like for you at the company?
It’s always changing so it’s hard to stay focused. They tell you to do one thing then change it weeks later. Then they expect you to out perform daily with no tools to do so because they change policy’s every few weeks.

What is the best part of working at the company?
Horrible company, expatiations are to high to even coming close to achieve.
Upper management micro manages the site staff to the point that it is very unproductive and unprofessional 

What is the most stressful part about working at the company?
The micro managing regional managers, understaffed and the work load is unbearable.

What is the work environment and culture like at the company?
Very stressful for employees and tenants,
Extremely busy and unprofessional upper management 

What is a typical day like for you at the company?
You are micro managed the entire day

Top Job Titles	Average Salary
Maintenance technician 44 salaries reported	$22.75 per hour
Leasing specialist 88 salaries reported	$18.42 per hour
Community manager 33 salaries reported	$22.30 per hour
Maintenance supervisor 12 salaries reported	$29.28 per hour
Customer experience associate 142 salaries reported	$19.63 per hour

Working at Birge & Held: Company Overview and Reviews

Birge & Held

Birge & Held Ratings

Popular jobs at Birge & Held

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected