equipment technician

service technician

field service technician

product support

marketing intern

Blanchard Machinery Company

Started working for Blanchard when they put me in a hotel for a weeks worth of training.  Training was like taking a drink from a fire hose, but overall it was good info.  I was very good at my job as a technician.  Went beyond what was required bc I had the skills to weld. Enrolled in their mentor program and developed a great relationship with a supervisor that cared and did just what a mentor is supposed to do. I was catching things that my shop lead missed and it felt great being told by my supervisors that we were doing outstanding work, best in the state. We are given two weeks paid vacation upon being hired. 
I took a week off and was fired the week I come back. Strange is it not?  I accidentally had an unopened beer in the side pouch of my work back pack that I had forgotten about. I was told to "take care" of that and I did so. Embarrassed and shocked I apologized to my supervisor and insured him that this was a first and last time such a thing would happen. They fired me the next day.  No warnings, No mercy, just straight dropped like a piece of garbage.  I was enrolled in CAT University and taking classes to advance my skills and be certified at that.  What a waste of time.  They certainly did not care about me not having a job.  I advise anyone thinking about working here to look elsewhere.

I know it looks tempting but just don't. They advertise good benefits, a great culture, great pay, growth opportunitys. It was great 10-15 years ago when we had good people still. Now the owners and president are out of touch, the big guys in management are clueless and plays favorites. There are no growth opportunities unless you're cool or "in" with the corporate people, rules or safety only matter sometimes depends if your important and aloud to make bad decisions. They make you remember their mission, vision, and values by heart which is weird but then they don't practice what they preach. Raises are bad now. Hound the you over making money. Micromanage our time, I'd rather go home after a job is done than get eyeballed. What they actually value are things that are unimportant for getting the job done. This was the kind of place I loved getting out of bed for. Now its the kind of place that I'm relieved I left.

This company has resorted to being shady, misleading and opinionated. Raises are based on their opinion of you. If they don't like you, you're not getting a raise. They will take and they will take and they will take, but the return is minimal. You can do it all right and they will still find something to snip on about. If they don't want you there they will make you miserable. The culture is awful! So many bad apples can run their mouth and have a job. The upper most levels of management is out of control too. Can do, say and behave however they want. My health and mental health declined so much working here lately due to high levels of stress. Pulling the plug after almost 10 years to work for another company.  I imagine the look on their face when I submit it will be "shocked" cause I'm betting my last that turn over has been sky high or it will start being high soon. Their recent company changes left me no choice.

I really like the Blanchard family and it is a good community at Blanchard, even across the branches.
There are multiple facets to the business so the job structures and incentives are different depending upon your path.
In my role I was working towards and outside sales role.  These jobs are advance to on tenure and attrition more than any other factors I could ascertain.
In the job I was in, & in most jobs at Blanchard you have to be in the role at least a year before being eligible to apply for advancement.  Most employees were in there roles for 5-6 years before being recommended for advancement.

Blanchard seems to be changing this culture, but you really had to know someone to even get a shot at being looked at for employment.  The hiring process takes at a minimum 3 months.

They are in a very exciting and lucrative business.  I wish them all the best.

You're only cared about if your last name is Blanchard. Making money is their number one priority above all else. The technicians are the foundation of the business, and it would crumble without them, but they are treated poorly.
It doesn't matter how good of work you do or how good of an employee you are, your accomplishments are not recognized, and nothing is ever good enough to satisfy those above you.

It's such a shame because the equipment is the best equipment out there to work on, but that's not enough. I'd rather work on junk, no name brand equipment, or change my career path entirely and work at a lemonade stand than to work here.

If you are not in the popular group you will not get spoken to unless someone is telling you to do something (not managers). Everything is a fight amongst employees; management doesn't solve problems or make decisions. There is little job training. I am actively discouraged from taking classes to gain knowledge on job related subjects. Salary work day is considered from 8 to 5 if you come in early or stay late there is no flexing out time - none of this was mentioned in pre-employment paperwork. I should have asked. The core values are ironic - Safety, Communication, Collaboration, Integrity, & Accountability.

Overall, Blanchard  is a good company and I feel like they (corporate) wants their employees to be happy, but they lack what it really takes. I constantly had technicians tell me all they really wanted was recognition for the work they put in. I tried constantly to let my team know that I truly appreciated what they did on a daily basis, but other teams could not say the same for their leadership. I also tried to give back to my guys, but was consistently shot down by upper management, and told "They shouldn't need to be rewarded for doing their job." Leadership at the branch level was severely lacking.

Management does not care about the people making this company money.  There is little to no training on the wide range of equipment you are expected to work on in the field.  Technical support for field techs working  is very little if you can reach them.  Sent out on jobs with wrong parts on a regular basis.  The company would not allow technicians to stock trucks with basic supplies to do jobs, everything had to be billed to customers workorders.  Overall this is not a company to work for until they replace management

when I started Blanchard was the place EVERYONE wanted to work at. FastForward 15 years and they have to give sign on bonuses to get people to work there. Blanchard has been the CAT dealer for 30 years when i was hired approx. 2000 employees had been assigned an employee # when I decided to search for a new career that number was 8000. They haven't grown that many employees. That shows the turnover rate. 

I only worked there for about 6 months. It's an ok place to work. Most people have been there for a very long time.  I had to move, if not I would still be there.
You have to past a strenous physical exam, be able to lift approxiamately 80 lbs. Good morale. No benefits because I worked part-time.The best part was working Mon- Fri and off on most weekends.  Only worked weekends for special occassion like inventories.

Top Job Titles	Average Salary
Equipment technician 10 salaries reported	$32.50 per hour
Service technician 2 salaries reported	$45.95 per hour
Field service technician 2 salaries reported	$39,500 per year
Product support 1 salary reported	$14.50 per hour
Marketing intern 1 salary reported	$14.50 per hour

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