order picker

customer service representative

stocker

Blarney Castle Oil Company

What is the best part of working at the company?
The pay is the best part of working at this location.

What is the most stressful part about working at the company?
The fact that on my second day I was told by another employee that I just needed to pick up my pace a little bit. Even though he isn't a manager I didn't take the criticism very well because I felt like I was being talked about but not talked to.

What is the work environment and culture like at the company?
I was rushed to do the videos I tried so hard to watch them and answer questions while taking care of customers . Which is required. I didn't get a chance to complete the videos and was told that the manager finished them for me . I felt like I was doing a good job but was not included in the group chat and definitely heard about my performance from a fellow employee . I was the only employee there that wasn't related to everyone else and after two nights of closing by myself the same critical employee was sent to "help" on the third night but discouraged me instead.

What is a typical day like for you at the company?
After clocking in grabbing my drawer  and counting it down with the feeling that no matter what you're not doing it fast enough. No communication between the employee leaving and I. Closing the store was easy enough if u get the hang of closing the drawer, at end of shift , correctly the first time. Stocking coolers was made a priority by everyone that had trained me . Although I already knew how to replace the drinks in the coolers , I still had more time on that task rather than learning the register. I was the oldest one there and I felt a lot of pain trying to get up off my knees from stocking the coolers . But yet it was made a priority.

The job it self taught me the basics of my customer service skills. I learned how to run a register with ease, and adapt to any customer situation due to the large variety of people you get to meet. The weak points of the job were: pay, benefits, and overall care for me as a new employee. 
This job (as of 2020) came with almost ZERO benefits as a part time employee, and zero full time positions were open. However, this wasn't a bad thing, because it was just a starter job to get me through college. The pay could have been better, but the work is fairly easy and they don't ask you to do much. A lot of time (on night shift) you have to find things to do once your checklist is finished. So, the pay is fair for the job. 
The manager at the time was extremely disorganized, often causing our jobs to be harder. They also displayed favoritism in employees, and displayed PDA with one particular employee while on the clock. They also would enforce dress code to employees, but considered themselves prone to the same rules because they were "unseen by the customers." 
The manager problems were a store issue. The company isn't one to expect a career out of, but definitely one to gain some experience from. 

What is the best part of working at the company?
I loved interacting with customers and helping bring light to their day!

What is the most stressful part about working at the company?
I think it was more difficult to deal with certain politics with coworkers than the job itself. I also struggled with having a schedule that was always different when I need a more stable routine.

What is the work environment and culture like at the company?
Very laid back, friendly and easy going but sales-orientated. The #1 focus is supposed to be the customer’s satisfaction but the company does care about you as a person as well.

What is a typical day like for you at the company?
Very routine and flexible to each individual. Personally, I got to work & filled my coffee then started my counting requirements so I could give the cashier a break and was right into the day! It was really easy to do chores, counts, etc while also having the freedom to play music respectfully & so on.

Job is super easy. The culture management has made us super toxic though. If you forget to mop the one footprint left by the last customer, you didn't clean any of the store so they'll leave everything for you to do even though they worked a whole shift over top of your "mess" so you then have to clean up their messes too. Coworkers will force you to pick up their slack so they can play on their phones and if you don't, they'll tell management that you aren't doing your job. Customers treat you like absolute garbage just because the machines are being slow or the loyal program is acting up. I thought customer service means helping customers but I've also been told "they can wait" so their standards are interesting to say the least.

This job can go from dreadfully boring to stressful and fast-paced in an instant. Rushes are often very fast, but everything in between is very slow. The job isn't too complicated once you understand how everything works, and the pay is alright, considering how much downtime there is. It's a nice change of pace from far more stressful environments, such as fast food establishments, though it's not very exciting. I've learned much about how to properly manage my time and how to take inventory, as well as how to properly keep track of money throughout the day. The most difficult part of the job is dealing with unruly customers, of which there are many. Management is great and friendly, the other employees are very laid back and fun to work with, and the job can be enjoyable when you're working with someone you like to talk to.

When I worked at the gas station, I was impressed with the training and everything that Blarney Castle gave me. They prepared me for the job well and so did my previous coworkers. The job itself is very routine filled - stocking, cash handling, making coffee, etc... The workplace culture there started out well, however there was some drama in the long run that I was not happy having to deal with.. My manager there was absolutely amazing. She was so caring and loving and understanding. She also gave me very good lessons in life. The worst part of the job was dealing with disgruntled customers at the gas station when things would go wrong such as credit cards, or when we ran out of gas..... The most enjoyable part of the job, for me... was the relationships I had built with regular customers who always wanted to keep coming back.

Don't do it they make it seem good at first which it was decent.  Then out of the blue they asked me to move stores.  The store they wanted me to move to was slightly closer so I thought great.  I was sorely mistaken and it became much worse.  I was a supposedly an ASM but got bossed around by people below me.  Never received a single lunch or any kind of meal break away from counter but would give coworkers breaks to eat.  I ended up quitting because I sold beer to a guy in his mid fifties and my coworker lost their cool over it yelling at me and the customer.  Not a place anyone should work don't do it to yourself stay away from any Blarney Castle business employment or otherwise.

What is the best part of working at the company?
Interaction with customers as I became acquainted with their purchases. I loved making them happy. My boss was the best boss I ever had as she was strict with business relationship and flexible with my personal life. I was good at my job

What is the most stressful part about working at the company?
Register being off and forgetting to ask if customers had pre-pumped gas 

What is the work environment and culture like at the company?
Small town. Everyone knew Everyone and during the nice days of the year a lot of downstate people would come up

What is a typical day like for you at the company?
Lots of smiles lots of coffee made and plenty of stocking

Experience dependant of who you work for. Some Mgrs. can be great and some can be micromanaging, come unhinged and volital if an employee is not following their demands blindly. You can be enjoying your job, confidently and the next day there's a new mgr that is borderline to a bully. The best part of the job for me were the customers, and my co workers I feel like became family. The hardest, leaving because I will not be treated in a way that makes me feel incapable of the simplest tasks. It's sadly the way overbearing  control freak,micromanagers change a teams morale for the worse. 

Need to take care of my disabled son, been asking since I started for full-time, won't give it to me but begs another who doesn't want it to take it and tells me it's not available. 

I love the location and I love my job, I love working with the customers but leadership is poor, they make it hard to stay and do things I can't repeat. 

I wish things were different, it's been hard working here with all the difficulties put in my way but I keep my head up and focus on the customers and my job. 

I go above and beyond and usually get reprimanded for it to do the basics and that's it but I know the customers appreciate what I do and I work for them! 



Top Job Titles	Average Salary
Order picker 10 salaries reported	$1,430 per week
Customer service representative 10 salaries reported	$18.00 per hour
Stocker 5 salaries reported	$15.00 per hour

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