support specialist

certified pharmacy technician

software engineer

data entry clerk

customer specialist

Blink Health

Hiring managers have 0 idea what hours they are hiring for and how long training lasts. Good luck getting an 8am-4pm or 9am-5pm when hired. Expect your co-workers to come in sick in fear of being fired. Training classes are every two weeks for new hires, shorter than advertised. The trainers are great, they do their best with the resources given to them. The chaos begins once you are into production. Communication between upper management and support is non-existent. Changes are not always communicated in a timely manner and you WILL be penalized and given an 0 if you tell the patient outdated info. Promotions happen based on who you know. You figure out real quick who is a realiable source of information to help you succeed. This job is all about using your resources around you, even if not always accurate.

TLDR: This is just a typical call center with unrealistic metrics and a revolving door. Job can be rewarding when you can actually help the patient, but you have to determine if the environment is worth it to you.

If you are hired to be on the phones - this is just another typical call center.  Micromanagement, no communication, training is non-existent (they do "train" staff but it is subpar - the trainers are wonderful, it is the company as a whole. You will not get a work life balance at Blink Health.  You need to submit time off request weeks in advance.  Dress code is casual with free parking. They do not accept doctor's excuses unless you are out longer than 5 days in a row.  They also do not accept any ideas or want any feedback be it positive or negative to try and improve the company.  The environment has a high school mentality with if your not popular or with the "in crowd" you will not advance. They have no loyalty to their seasoned employees who have been here long. My suggestion is if you really need a job - then come work here if you really need the money.  If you do not, then just keep looking. This place is not going to change and it does not want to change except for the worst. They do not care about the employees or the patient's. They just care about making money and increasing profits.

Blink is an awesome company with tons of benefits. Flexibility in schedules, options of 4-10’s, paid lunches, and free lunch for employees on site. Company culture is immaculate. I can say from experience, if you want to be promoted, just put in the work, and your manager will set you up for success. The sky’s the limit, you just need to apply yourself. If you want a positive work space, with work life balance and extremely competitive pay, then Blink is definitely a fit for you. I can see myself retiring from this company. I finally found my happy work place, and am at peace. 

What is the best part of working at the company?
Paychecks, but even those aren't even on set days.  They just pick random 13-17 day intervals for the pay schedule.

What is the most stressful part about working at the company?
Zero training, corporate favoritism, hordes of clueless employees, strictness far beyond what is necessary (but only for those not friends with managers).

What is the work environment and culture like at the company?
Basically li.ke moving to California.

Liberal, clueless, incompetent.  You can send a message to every leader on the team and get a response slower than Amazon 2 day delivery.

What is a typical day like for you at the company?
Walk in to find out what they messed up overnight, then spend all day fixing it so they can mess it up the next day.

Literally nothing is ever prevented, just fixed after it's broken.

This company will continuously update policies and procedures with little to no warning to their staff. They will then punish you and withhold raises and promotions and tell you to be patient and they are a start up which is a lie. The QA score expectations are insane and you get three minutes a day to use the bathroom outside of your scheduled breaks. They will make sure to point out every little mistake without ever acknowledging what you are doing right. They will hit you with write ups and possible terminations with no forewarnings if you don't follow their insane bathroom policies. Management communication is non existent and it's impossible to get anywhere in the company. There's absolutely no opportunity for growth. 

This company says it's trying to do the best for "People" however they do not care about their people. They micromanage, treat you horribly, expect you to be in your seat 8+ hours per day, even if you are on call and work all night. In fact, one of the founders was looking into facial recognition software to make sure people were coming and going as intended. This isn't just for the hourly employees, this was for EVERYONE.

Recently they let 70% of the workforce go and seem to be moving everything to Seattle. I would HIGHLY recommend avoiding this company unless you are just looking to make a quick buck and get out.

As a pharmacist, Blink Rx provides me with all the resources I could need in order to help my patients. A typical day for me involves verifying prescriptions, contacting prescribers, and counseling patients. I love that there is flexibility to work from home when bad weather hits ( ice and snow). The hardest part of the job is constantly adapting to the changing environment. And the most enjoyable thing is being able to help patients better understand their health and medications. 

The upper management makes things up as they want or what suits their agenda. If you want to go back to high school this is the place for you, Clicks and favoritism.  There are a couple good team leads there and the others should take note of them and learn from them.  The management needs to listen to their employees and care more of their thoughts and concerns.  At the end of the day poor upper management.  Don't be dedicated to the company because that does not matter.  I am not a distraught employee. I liked my job hated the politics and the unfairness throughout the company  

the most enjoyable part of this job are the food vouchers.  Work is always changing, not enough transparency or information to do your job right. High stress levels on calls. If you enjoy working in call centers this is perfect for you. Workplace is fake inclusive, cx department is the lowest paid in the company and also the hardest working.  Management and HR always ask you to voice your issues with the work environment but always has a rebuttal on why we are not allowed to have those feelings.

Training is absolutely God awful. You will be let go before they put time into fixing the issue. It is a great company but the employees turned it into a highschool type atmosphere. You won't be promoted without making friends. If you don't make friends expect to be in the same position. If you want a position you can grow in this ain't it. If you're cool with an adult job that has a 9th grade atmosphere this is it. More people are rewarded for who they know than those who work hard. Kiss but and you'll do great. 

Top Job Titles	Average Salary
Support specialist 3 salaries reported	$19.67 per hour
Certified pharmacy technician 1 salary reported	$21.50 per hour
Software engineer 3 salaries reported	$166,667 per year
Data entry clerk 3 salaries reported	$18.00 per hour
Customer specialist 2 salaries reported	$19.00 per hour

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