mental health therapist

psychiatrist

mental health technician

physician assistant

psychiatric nurse practitioner

Bloom Health Centers

When I first started working at Bloom in 2022 I had a great experience. The onboarding was smooth and the training process was simple and engaging. The office culture was really nice and I enjoyed meeting my new team members. I felt really happy to be working at a company that truly cared about mental health. They provided a smooth transition with building your caseload and did consistent check ins to make sure you were being supported and managing the work well.

But then management changed, and the entire outlook of the company completely shifted. They went from truly caring about the patients we served and the providers, to only caring about meeting numbers and bringing in revenue. You are over worked and underpaid. They don't want to compensate for increasing your caseload and they expect you to work during times you have blocked off in your schedule. They use to care about a healthy work-life balance, but now they only care about filling slots and meeting numbers. And if you don't meet your quota for the month, they expect you to extend your hours and open up more slots on your schedule to meet more numbers. They don't care about the mental wellbeing of the clinicians. 

If you choose to work here, be prepared to see at least 28 patients a week with the possibility of extending your schedule to see 33 just to compensate for any no shows or cancellations. And if you don't meet this quota after a certain amount of time, be prepared to be laid off due to budget cuts. 

This company is trying to expand and, by default, is demanding more and more from employees, causing them to burnout. They encourage a full schedule as much as possible, leaving little to no time for breathing between patients. Some coworkers are great, I’ve seen good people be driven out by management. Some coworkers secretly hate you but will pretend to like you and turn others against you. 

Higher up management may gaslight you and straight up lie on you to make themselves look better or to further a hidden agenda. They also don’t understand or seem to genuinely care about work/life balance. You’re still expected to show up and give 110% after just telling your boss about traumatic life events that are happening. Save as much PTO as possible if you plan to have a traumatic event occur, otherwise you’ll be stuck at work destroying your own mental health while trying to help others with theirs. 

Some managers will prioritize treatment of patients over your personal safety in the workplace. Some will prioritize treatment of patients over the patients’ own health and safety. As long as patients are being seen and money is rolling in, management couldn’t care less what else happens to you or the patients. Good luck. 

This place is very misleading. You get love bombed a lot when you start so it feels welcoming for the first week and then they flip the switch and you become a number. The doctors  are so rude and mean to people below them, it's unbelievable. The managers are even worse but it's a little different because most of them don't have the right experience or education so they don't usually even know what's going wrong. It is very disorganized from the top down so every day feels like learning a completely different job. Even those of us who are excited about changes, when we come in everyday, they change protocols without any collaboration with us so admins get to have these awful threatening conversations to patients and get yelled at. It starts all over again the next day because we don't see the end of any of these new protocols or "projects". We just start one thing with no realistic directions or plans and then told to move on to another one. They say "everyone is a number or has a number" and that anyone can be replaced. That tells you how much you matter to the company. 

The company has multiple people on positions/titles where they don't really have the proper experience/expertise. It felt like due to the growth of the company, there was a rush in filling the positions and it ended up having the wrong people. In the beginning, it felt like everyone seems to be very open, but I never received an email back to some important emails I've sent to some of the department managers. Also, my direct supervisor was unprofessional probably due to not having an experience with not only an office setting job but also healthcare or patient care. The person who trained me was probably one of the best employee there, but they fired him all of a sudden. I'm not sure if it's something that they could've written him up first, but they're losing really good employees. I liked my job but the company needs to hire the right people and actually provide better support to employees. 

What is the best part of working at the company?
Hybrid telemedicine/clinic. Can’t think of anything else. 

What is the most stressful part about working at the company?
Long hours, back to back patients, no admin time (so you will need to work extra on your own time to do large amounts of paperwork, pt call backs, refills, etc). No clear clinical guidelines for anyone… everything about this place is stressful to be honest. 

What is the work environment and culture like at the company?
Negative, supportive of bullies and no real HR dept to oversee or manage these unprofessional awful behaviors, all which start with management and admin. 

What is a typical day like for you at the company?
Stressful, back to back pts, endless messages from call center that make no sense and make your day harder. Endless apologies to patients for poorly run operations…

The management is very poor here. I worked on the second floor as the receptionist then I began to float between the second floor and fourth floor. They will pull you on the fourth floor when they are short and expect you to handle things on your own.  The second floor staff is very controlling, smothering and nagging. You can't get in your comfort zone with out one of them being over your shoulders. Very high volume phone calls non stop. You must be able to multi task very well in order to manage. When you start training the ladies downstairs is not going to be pretty happy about that. ! They will complain about everything. Training sucks everyone tells you something different. It's poorly organized. No EHR/EMR all paper. The hourly pay is OK but the amount you take home after taxes is NOT WORTH it.  This is a good job for a retiree or a student.

This is a job I am glad to have moved on from. The culture is toxic, there is high turnover and low morale,  management is incredibly flippant and condescending. There are rarely consistent policies and things change constantly. There is a constant push to see more patients and do more work without any additional compensation or help. They care very little about the patient experience. Many policies are to the detriment of quality care for the patient or the providers' well-being. Run. 

I couldn't get out fast enough. Nothing was what it seems and for a mental healthcare place, wow Joe embarrassing. I felt like I never knew what was happening each day and my job was ill defined. I can roll with the punches in cases like that because I like excitement and change but this was just messy. It seems like the changes aren't actually made with any critical thinking they just depends on one person's preference that day. So when everybody realize it's a ridiculous idea, they just pretend it didn't happen, no cleanup nothing, and move on to the next thing. People and patients are do tired and confused and scared because healthcare shouldn't be like this. Not a place for me. 

This company offers excellent flexibility, allowing you to set your own schedule while maintaining your caseload. They handle all billing and insurance, making the job less stressful than other places I’ve worked. While policies may shift as the company grows, management is supportive, responsive, and encourages self-care and open discussion of concerns. The onboarding process was smooth, and I’ve always received guidance when needed.

This company is declining. Rapidly. This place does not care about its employees in the slightest. They lure you in with the words ‘entry level’ and with fair pay but I promise you, IT IS NOT WORTH IT. This company tests your mental health on a daily basis. There’s favoritism, gossip, unfair pay and MANY other deep rooted issues here.  People who have been at this company for YEARS are making less than the new people they’re hiring on. I could write a novel on my experiences here but overall? Don’t fall for it. Run in the opposite direction. They’ll burn you out quick and then replace you in a heart beat. Oh and don’t forget how high the turnover rate is here. It’s a clear sign of how employees feel. Even the patients are noticing these issues here. 

Top Job Titles	Average Salary
Mental health therapist 147 salaries reported	$88,694 per year
Psychiatrist 6 salaries reported	$295,417 per year
Mental health technician 24 salaries reported	$21.46 per hour
Physician assistant 2 salaries reported	$120,000 per year
Psychiatric nurse practitioner 8 salaries reported	$1,800 per week

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