board certified behavior analyst

registered behavior technician

entry level behavior technician

clinical director

operations supervisor

BlueSprig

SO FAKE! This company comes off as a "cool" and "hip" brand, mainly to grab the attention of parents or clients. Their main concern is how they look to parents and other potential clients where they can get money. During parent tours, where there may be a potential new client, they tell everyone to be quiet and "act" right. Beyond that, especially at my clinic, the clinical supervisor doesn't CARE to follow through with actual therapy, or even UPDATE any of the programs for the kids. It takes so much to just get her to do ANYTHING to progress forward with kids. 
Onto the company as a whole. They will hire anyone. Don't care if you have an ABA background. They train you for a few days and just throw you in there and push you to get an RBT with inadequate training. There are some random people that come from corporate and loiter/wander around to seem like they care. Don't even know anyone's names. And then they leave. I wonder what they even do for their work... Too bad we don't know. Corporate likes to separate RBTs from anyone in upper management. They make RBTs feel extremely inferior even though these people do DIRECT work with the kids.
There are some quality RBTs that really care about the children and will bend over backwards. These RBTs are used and taken advantage of by upper management. They end up doing everything including creating ideas for targets. It's a shame. RBTs like this deserve BETTER. Besides these people are other RBTs that DON'T CARE at all what the kids do. They have no passion for the kids. I've seen RBTs yell at other RBTs in front of kids, belittle and bully their co-workers, act extremely impatient towards children (even though they are on the spectrum and cannot fully understand why the RBT is upset???) And even raise their voice at these kids!!! And upper management doesn't do ANYTHING ABOUT IT. Clinical supervisor barely supervises. She doesn't take responsibility for anything that goes wrong. And when she does supervise, she doesn't give any feedback AT ALL. So no one that cares knows how to even improve. For those RBTs that cause unnecessary drama and yell at kids... So many write-ups and no difference at all! Nothing changes! STILL the same toxic environment. And the company as a whole DOESN'T CARE. They come once in a blue moon and drop off some measly cookies or donuts and drop some terrible news on you a week later. Like clockwork. You feel unsurprised by this because they never have anything good to say. No raises. No incentives. Just work you to the bone and throw you out and don't care once they are done with you.
Compensation SUCKS! You don't get a raise unless you threaten to leave your job. For the work you do, you are barely paid enough, and insurance will take a chunk back anyway. They really try to get you out the door as soon as you're done with your session and are done clean up/write your insurance note. They are so cheap they don't even want to pay you an extra 10-15 minutes to sort the clinic out and make it nice for the kids. That's why there's stuff everywhere and it's always dirty!
Management DOESN'T do their job!!! You will get in trouble for something management doesn't even keep track of. They do not hold themselves accountable for anything. What a joke. 
Seriously. Just do yourself a favor and go elsewhere. Find ABA ANYWHERE else and it'll be better than here. 

Getting hired on at a national company in a field you're new to seems amazing. It seems like they'd have the resources to stay up to date with ethics. And, to give credit where credit is due, the training is constantly being updated. But the location I worked at was not. Even taking the new training courses which prioritized ethics I was constantly told that what I was taught was wrong. To just listen to the RBT's that had been there longer than me since they know what they're doing, even though they never took the updated training courses. 
I found myself struggling to tell when I had crossed into unethical care since my training on the floor was so different than my training on the computer.
Outside of training and ethics my complaints are mainly centered around work/life balance. If your availability is 8am-6pm they will schedule you that full 10 hour block. And if you get off at 3pm, they still may ask you to cover until 6pm. If you're like me and try to make plans every day based on a schedule posted a week ago, you may find that you are unable to do that. Being asked to stay later the day of is normal and when informing management you have plans they often remind you of your availability. Availability is meant for scheduling, but everyone needs a set schedule for doctors appointments, family, and friends. 
Burn out is also very common at this company, they are sparing with admin time and most level 2 RBT's and especially the lead RBT will often be caught making materials during their unpaid lunch. You are often encouraged to give the company much more than they give you because: "think about the kiddos". Yes, I chose this career path because it is my goal in life to help these kids succeed, however to do that I need to have the ability to manage my own time, know when I'm going to get off, to do things that help me manage my own physical and mental health.
I will also confirm the other reviews that say there is highschool like gossiping, but I will also defend part of it. As an RBT it is your job to report any unethical behavior you see to a BCBA or OM. This is not gossiping or tattle-tailing, this is literally part of our job to ensure quality care. However, there were moments where there was highschool like gossip. BCBA's often complained about new RBT's to other RBT's openly when your complaints should be taken higher up the ladder not lower. There were cliques. You have that at every job that encourages socialization and closeness among colleagues. People like people who are similar. This is not a bad thing, it is human nature.
My last complaint is the pay disparity. Client time is paid at a base of $19-$21 an hour. Admin pay is paid at $11. Now the disparity doesn't actually affect the less liked employees, it affects the more liked employees. Admin time is given mainly to the favored employees as if time away from the kids is a gift, however, even if it's nice to have a break here and there as this is a high behavioral field that leads to burn out, if you're a mother who depends on her paychecks admin time is not a gift.

While I could work anywhere else and get paid more than what I get here, I will not switch jobs for anything. 
The Round Rock location is very good about working with everyone’s abilities and personalities. They match the clients with the RBTs who they know will work best with them. The BCBAs and Admin are always available for questions, support, and breaks. When someone is needing extra support, the RBTs at this location are very friendly, open, and always willing to lend a hand. 
This location does a great job working with their employees to make their schedules work for them. We all are assigned clients, so our schedules stay consistent. There are some RBTs here with second jobs, and our admin makes sure they don’t overlap schedules or overload them. 
My only complaint with the schedules is this. When a client cancels, you are not guaranteed pay. Our admin team will do their best to find a substitute session for you, but if none are available then you get that time off with no pay. The Round Rock location does offer Make-Up sessions once every month, and multiple times in months with a lot of cancellations, but those are not required by RBTs or clients. 
The Make-Up sessions are weekend sessions focused on client interactions with others and themed crafts. RBTs are given a chance to work with clients that are not their own which gives them and those clients a great chance for generalization. When I was a new RBT, those make-up sessions helped me build my confidence as an RBT as I got to work with many kids who I normally didn’t get to see much. As a more experienced RBT, I now use that time to build up my hours and continue to learn new skills that I will need for kids that I am not as used to. Food is always provided at those make up sessions to, which is a huge plus.
Food is actually provided pretty regularly. We are often hosting potlucks and getting free snacks from admin and grateful parents. There is also a reward system that they have in place that allows you to turn in earned tokens for free snacks, meals, and many other things. I can’t remember what those other things are on the top of my head because I mainly use those tokens for food. 
I will not speak much on their benefits, because I personally do not use many of them. They do have companywide reward systems for RBTs. Currently the reward system is a quarterly bonus based off of how many hours you work with clients. You do not have to consistently bill full time with clients to get the biggest bonus, which I am grateful for. 

The job itself is great if you enjoy working with kids and have a high level of patience dealing with behaviors. The Fort Smith area has a small number of staff and clients so we are all tight nit, help each other out, and have each other’s best interests in mind. Immediate management is also very understanding and helpful. You start at $19/hour now as an RBT, but they got rid of any bonuses besides leveling up (a lengthy and tedious process to earn only $1 more an hour while working with clients) and reduced admin pay to only $12/hr. The highest amount you can earn in any RBT role is $24/hr while working with clients directly. The company does not pay you when a client calls out for any reason so if you drive to work for your scheduled appointment, but the client doesn’t show you’re just SOL. You can get benefits if you are full time (30+ hours a week), but it’s up to your supervisor to schedule you and you have no say in how many hours you get scheduled even if you have an open availability from 8-5 (soon to be 6pm) and the benefits are not very good (I pay over $200 a month for myself for health and dental). You do usually get a scheduled lunch break between 30 mins to an hour each day which helps. The kids are awesome, even with some extreme behaviors, but you are not compensated fairly and cannot rely on dependable hours to know how much you will be making at any given time. The company is fueled by getting paid by insurance money and they care about $ above all else, even when it comes to sick clients or dangerous driving conditions. They have us typically working 4-5 hours shifts with 2 clients a day for full time employees and consider 7 minutes of you not taking data as fraudulent billing. The higher ups in the company make decisions for everyone, including our building, when it does not make sense to implement them in such a small clinic. The dress code is pretty minimal meaning I go to work in sweatpants and a t-shirt most every day which beats a uniform always. Overall, I do enjoy the job, but barely make enough money to scrape by while knowing there is very little opportunity for advancement. 

During a typical workday, I would usually work with 2 to 3 clients, with sessions ranging from as short as 10 minutes to as long as 3 to 4 hours, while also collecting data. The initial training was quite intensive, but it was very informative and thoroughly prepared me for the RBT exam.

The workplace culture was generally inclusive, although it seemed that individuals who were quieter or needed more time to learn might find it took longer for colleagues to connect with them. Personally, I found the biggest challenges to be work-life balance, pay, opportunities for advancement, and company policies.

It's important to note that BlueSprig acquired Trumpet Behavioral Health during my time there, and over the past year, there have been significant changes to their policies. The environment shifted from feeling like a smaller, more personal setting to that of a larger corporate entity quite rapidly. I highly recommend reviewing the updated 2025 handbook to understand BlueSprig's current policies, as there seem to be varying interpretations of these policies among management due to the recent changes.

Regarding pay increases, BlueSprig requires RBTS to go through their "career path" program, which involves completing modules and assessments over a three-month period for a relatively small 50-cent raise when moving from RBT 1 to RBT 2, and so forth.

Throughout my employment, I worked with two different BCBAs and experienced a change in management. Overall, my BCBAs were fantastic but appeared to be consistently overworked. I was initially promised full-time hours, which would have made me eligible for benefits like holiday pay and PTO. However, I was never consistently able to reach the 30-hour minimum required for full-time status because the company couldn't provide those hours throughout the entire year.

On a positive note, my clients were wonderful, and my coworkers were a great source of support, making the days much easier. While every workplace has its challenges, my overall experience was generally positive.

A typical day at work is very fast paced. The schedules are almost always changing including day of due to client cancellations or call outs. These are not always communicated straight to you as they find out and it’s even possible to find out your client cancelled an hour after the scheduled start time of their session. I have learned very much in this field of work though it has all been self initiated and none has been encouraged. Management has been a very big issue for the few clinics I have heard from. Management is definitely seeming to lack the compassion and understanding that is supposed to be near and dear to the company. I would go as far to say management does not stand by the morals of the company. In my time here I have seen people penalized for having needs outside of work such as family emergencies and sickness. I’ve seen this on several occasions with many different people. Management will go as far as writing you up and leading up to termination for matters such as medical emergencies and family emergencies. They do not care if they are controllable or not. The workplace culture with coworkers and clients is immaculate. The RBTs do a great job at prioritizing the clients and their needs even if the work place doesn’t do the same for the RBTs. The hardest part of the job is the drama and the lack of support. You can even be penalized for getting sick or leaving work to get your sick kid. Also there are always people talking poorly about the workers in the office. Even going as far as accusing employees of being hungover while they are sick. I personally have never seen such unprofessionalism as that. The most enjoyable part of the job however is the clients. Their families are very connected with the staff to ensure the most out of their care. The clients will bring a smile to your face every time. Their goals are updated fairly regularly based upon progress being made which helps us all progress together.

When I first got hired with this company I was really excited to work there. I had previous RBT experience but never worked for a private equity ABA company like BlueSprig. It’s VERY corporate and unfortunately it’s very obvious that this company only cares about making a profit for themselves. Pay is LOW for this market, it’s hard to get raises any type of incentive bonus they give is taxed. All of the kids are scheduled for 40 hours a week which anyone who is compassionate and knows what they’re talking about will tell you 40 hours a week for honestly almost any child is too intrusive, but they want to get as much insurance reimbursement as possible. The policies that corporate give make it seem more like a daycare but they’re still collecting money from insurance for therapy. They also ask way too much of the BCBA supervisors. We had 2 in our building and they were expected to do programming for all the clients, do all of the reports and other paperwork things, meet all of the supervision for clients and RBTs, do family trainings, and attend all of these extra leadership/corporate meetings which is an insane workload. The overall structure of the company is not great compared to others. A lot of leadership changes happened while I was there and that definitely make an unstable environment. I do believe others could have a better experience than me as the leadership is a lot better than it was when I started but the damage was kind of already done for me. If this is your first experience working as an RBT you’ll probably enjoy the experience and the company, but if you have previous experience it probably won’t be as enjoyable. 

Working as a BCBA at BlueSprig had both rewarding and challenging aspects. The Clinical Director at my center was truly exceptional—knowledgeable, supportive, and deeply committed to both her staff and the clients. She consistently went above and beyond, even while being pulled into non-clinical responsibilities that limited her ability to provide the level of clinical guidance she was capable of. The center-level team was collaborative and focused on client success, and the RBTs and supervisors worked hard to provide meaningful services despite operational obstacles.

However, many of the challenges stemmed from upper management. There was a significant disconnect between leadership and the actual clinical needs of the centers. Strategic decisions—such as accepting new clients without confirmed staffing or initiating large onboarding waves without adequate training support—were often made without input from those working directly with clients. These practices created strain on the team and made it difficult to maintain consistency in care. Staff who were willing to go above and beyond were frequently leaned on without clear communication or boundaries. In my own experience, I was asked to assist another center for a short-term need (4-6 weeks) that ended up lasting 7 months, without any follow-up or discussion.

Overall, while the clinical team within the center did everything possible to provide ethical and effective services, the lack of alignment and support from upper-level management made it difficult to sustain. With improvements in staffing practices, communication, and clinical leadership support, this could become a much more positive and sustainable work environment for dedicated clinicians.

BlueSprig’s sole focus is on financial gain, disregarding the well-being of its clients, families, and employees. They force people to work while sick if the center is short-staffed to avoid canceling a kid (so they can keep their money), and kids with a fever over 100 degrees (Fahrenheit) are kept at the center, and parents are not always notified (despite the family handbook stating otherwise) to keep more billable hours.

Several significant concerns exist at the center’s core. Frequent policy modifications result in inconvenience for both staff and clients. Despite limited space constraints, the center remains committed to accepting new clients. Furthermore, there is a notable disparity between the number of employees and children residing in the center. Furthermore, BCBAs, OAs, and other professionals exhibit excessive stress, which manifests in negative behavior towards staff members. It is paramount to consider the impact of such treatment on staff morale and well-being. 

This is why there is such a high turnover rate at this company. I should’ve taken the mass exodus when I was first hired as my giant waving red flag. I was going to study for my BCBA at this company, but ha, not anymore. Especially since they changed policy this August to pay interns less ($13/hr) to do their unrestricted hours. What a joke.

The work environment can be quite stressful and frustrating. While the children and families are wonderful, when employees do not feel appreciated or taken care of by their employers, resentment can develop and grow.

If possible, consider seeking employment elsewhere. Alternatively, utilize this position as a stepping stone to a more suitable role and promptly transition to a better opportunity. Perform to the best of your abilities, BlueSprig.

Each clinic is much different regarding culture, atmosphere, and management style. The clinical and operational team has the ability to create an oasis for team members which can create an amazing work environment at the center level. However, it ends there.

 If you want to be exceptional at your job, you will have to choose between doing what's right for staff or excelling at your career. If you're passionate about staff, and want to level the playing field for all, this is not the job for you. The executive team consistently roles out plans that will impact BT's, RBT's, BCBA's, and interns in a negative way. Staff are consistently impacted due to cancellations unless the operational team is creative.

No clear or consistent feedback is provided, and the executive team would rather point out flaws rather than addressing their lack of foresight that could impact growth or provide support when barrier's to growth occur. When there is bad seed in the clinical or operational level, good luck! The executive team does little to nothing to remove toxic leadership.

If you're just looking for a job in order to make ends meet, you're desperate, or would rather step on others to get a leg up, this is the place for you! Throw out the passion and compassion if you want to have longevity in this field. Be ready to beg for a reasonable wage for all the work that you do. Get ready to get low balled consistently. 

Also, start setting your weekends to the side for work. If you want to complete all task, to be a good employee, there goes your weekend! Plan to work late nights, and early mornings with no breaks if you want to be successful! Even if you do everything exceptional, they will pick someone else for the promotion because they sucked up rather than produce results.



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