retail sales associate

retail store manager

store manager

bilingual retail salesperson

sales associate

Blufox Mobile

everyone I work with is very laid back and encouraging. the district manager is awesome. he's very down to earth, helps you if you need it, and provides pretty solid tips for success. same with my store manager. he's very chill and he will have your back as long as you keep up with your work. it is a bit difficult to get sales out some days. especially in todays economy, it's hard to upsell when everybody is struggling to get by. customers upset about pricing changes, some just want to return equpiment/ pay a bill and get out, others are uninterested or unable to switch to xfinity mobile (mobile sales make up a good chunk of your comission). it can be discouraging some days, but the managers are great at giving you that encouragement back and helping you make sales. though previous sales experience is preferred, it is a great entry level sales job. I honestly love my job, I just wish it was easier to make sales some days. lots of freebies as well. socks, drink coozies, the occasional cell phone accessory if they're promoting something, and i (and all my coworkers) got brand new northface jackets for winning some kind of company contest. ALSO! one thing I wish I knew before I accepted this job: you get hourly pay and commission pay. sounds great, but you won't be seeing that first commission check for some time. I started in the middle of October and started working the sales floor the 2nd week of November. I did not see my first commission check until January. commission money has to go through an audit period & gets put onto your last check of the fiscal month. but regardless, I love my job and recommend it to anyone interested in sales.

Front-end managers are expected to work 10+ hours 6 days a week.  There is little respect for employees' work-life balance, especially managers. Commission is about as good as anywhere else in the industry.  However, the pressure to hit sales targets is intense and many District managers will encourage staff and store managers to do morally gray, if not completely, unethical things to hit their daily sales targets.  Ultimately, sales targets are all that matter at this company.  There is very little training provided to employees.  There is no training for managers.  Most of the District managers don't know how to do half the day-to-day stuff in the store, so they can't help you.  So if you're not great at figuring things out for yourself, this isn't the job for you.  There is no PTO/vacation/sick time for full-time sales reps and pay is only $12/hr+ commission, so finding good help in-store is nearly impossible.  The medical benefits are too expensive for most to opt-in.  (Nearly $700/month for a rep making less than 32k a year.)  The best thing about working here is the advancement opportunities if you are good enough. The company is growing significantly, whereas most other retailers are not.  

So long as you are willing to sacrifice all your time, be given conflicting information by leadership every day, never be taught how to do your job well, do objectionable things to make a sale, scrape the bottom of the talent pool for staff,   and rarely see your family to make moderate money, then this job will be great for you.  

Ive read some of the previous reviews on this site and I can tell you that ones complaining had a lack of focus, drive, and determination to be successful or hold themselves accountable for their own personal actions 

I have been in this industry a long time and one thing I can tell you about this organization is that they are more than fair, they pay on time, they pay you for everything that you sell and do, are flexible, and when their is a mistake or a problem it is immediately fixed/addressed. 

The leadership and owner group is the most caring group that I have reported to and they truly care about balance. 

We know during this pandemic staffing can be quite difficult and makes things harder, but they genuinely care about making sure they provide all the necessary tools and resources to be successful which includes appropriate staffing and over staffing to ensure balance is met for the entire company. 

This company is still growing and learning/adapting to its environment, but gets better every day. So as someone said on here, its like the blind leading the blind- those words could not be any more false than the paper it was written on. The leadership team here has a solid growth plan and it will suck for anyone who decided to not stick around because of a few small bumps in the road. 

Truly an amazing company and opportunity. 

What is the best part of working at the company?
Nothing good about this company. They recently purchased another Branded Partner for Xfinity. They are delusional on what needs to be done on a sales level. Upper management is useless unless it’s to complain about sales. Also there are a myriad of managers that are useless at their job. Be prepared for a company that thinks that dishonesty is the best policy. STAY AWAY FROM THIS PLACE AND THE PEOPLE THAT RUN IT. Do not have the misfortune of joining a company that doesn’t appreciate quality and honest work. Also as a multi state corporation there is no PTO, Sick time or any perks that most employees are seeking. Good luck on your search but Stay Away From This Company. 

What is the most stressful part about working at the company?
Upper Management, lack of assistance and over all stress of incompetence. 

What is the work environment and culture like at the company?
Awful no real reason to be happy about this job. 

What is a typical day like for you at the company?
If sales are down be expected to work 6 days a week. To seek to people who are canceling cable at an alarming rate.

Prospective employees should be aware of the total compensation package here.

Despite what is listed in the job ads, the actual base pay is $14/hr, with the higher advertised rates being dependent on commission.

​The company offers zero benefits: there is no PTO, no vacation time, no sick leave, and no employee discounts on service or hardware.

​Daily operations are difficult due to sales software that frequently crashes or resets, requiring you to spend most of your shift on troubleshooting and customer complaints rather than sales. Management lacks a professional tone and often enforces rules that are not part of official company policy. 

Furthermore, HR is non-responsive to employee concerns. If you have professional experience and are looking for a stable career with benefits, I would suggest looking elsewhere.

What is the best part of working at the company?
It gave me an in-depth knowledge at the mobile phone industry.

What is the most stressful part about working at the company?
Lack of support from upper management, the human resources department is almost non-existent, toxic work environment.

What is the work environment and culture like at the company?
The people who work the hardest get least recognition and the people who don't do anything and that have been placed there by upper management do very little and get paid more. Unfair and unequel work environment.

What is a typical day like for you at the company?
Dealing with customer grievances against Xfinity that the inside sales rep cannot resolve. Management ridiculous expectations on phone sales and also the use of IMEI generators to generate phone sales. Completely illegal but they make you do it.

Where do I begin? When getting hired as a sales rep, you are fed the lies that this job can easily net you $50k+ as a rep. Sure it’s possible if you are in the right store with high traffic. But when you get hired for a store with less foot traffic than the post office, then you’re stuck listening to the district manager breathe down your book for metrics that are impossible to meet. The store managers are nothing more than parrots that repeat what the district managers are shoving down their throats as well. I guarantee that the corporate higher up’s don’t realize the traffic disparity versus the metrics they “assume” we should it. Insane. Don’t waste your time here unless you need a job to pay bills, but even then don’t. Go work for the real Xfinity stores since this company is a TPR. Perks like free internet was promised but not provided. 

Growth opportunities at any level are definitely a possibility here, it’s all about how much work you put in and how consistent you are. 

Commissions are all up to you (like any other commissioned job) but the difference here is that you have high traffic locations with consistent customers 24/7. As long as you are consistent your commission will be too and the commission structure at any level is great! 

Support here is definitely present, whether it be durning your training or after you are constantly learning new skills and different approaches to clientele. If you’re struggling with closing sales or even how to properly pitch different avenues of the business, there’s always someone that can help you overcome those obstacles. 

Great company! Would recommend to anyone who is looking for growth and to make a great check! 

Bluefox, mobile is a branded company for Comcast. They run their Xfinity mobile. For the position of sales associate, you work in a store or customers come in to deal with array of situations from their Internet, home security, cable, home phone, and mobile phone service. Most of the time these customers are already highly I rate an upset because they can’t get any type of good customer service on the phone line through Comcast At all. But blue Fox mobile wants you to be pushing for the cells for mobile. They want you to pull the customer in and push these cells. Regardless, if they tell you, they’re not interested, they can’t afford it. This company doesn’t actually care about any of their customers. They’re only another $to them.

Says $18 per hour, but really it’s $14 When you ask about it, they’ll tell you with commission you can make up to or more than $18. No benefits, no vacation, no sick days, no discounts or perks at all. 3rd party job that seems like you work for Xfinity, but really you don’t. Not a great facility, training for 2 weeks sitting at a folding table with a mental chair for 8hrs a day. Not too glamorous to say the least. Like I said ask a lot of questions before you accept the position. Seems like they’ll hire just about anyone judging from the people I saw in training. 

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