shift leader

barista

manager in training

store manager

logistics specialist

Boba Guys

Pre-Covid was wonderful. We had two great managers who were respectful and friendly to staff. To me, this meant that they did not understaff shifts, listened to our concerns, and worked alongside us. We are an insanely high volume store and they knew that. Newbie training was fantastic and let you know exactly what you were getting into, their culture, work ethic, etc. 
After Covid, they weren't as thorough with new hires and training, and hired people straight into manager position (whereas during pre-Covid you worked your way up). Maybe headquarters is cutting down on labor hours, but I am exhausted after every shift. I guess these is the symptoms of a company becoming corporate and also trying to recoup from the financial damage of a pandemic. Maybe its different at other Boba Guys locations, but overall.. I'm tired and leaving. 

I’ve worked here, and I can say my co-workers here are the only thing that kelt me going. I had so much unfair treatment from management, and nobody ever listened. The job is extremely stressful for just minimum wage. This job really feels like hard-labor. When you go above and beyond it goes unnoticed. These people don’t really care about their employees. They basically only care about themselves. The management is super trash. Some people have also been in the company for years, and instead they decide to promote someone who had just started. Favoritism is real in this work place. If you want to get treated equally I suggest you apply somewhere else. 

Overall could have been a great job if middle and upper management didn’t run the company like it was a corporate office job. 
Pros:
- free drinks on shift and healthy discounts for employees
- reasonable working hours
- base pay is slightly better than most and tips are good
- plenty of regular customers tend to be a highlight of the day
Cons:
- no performance raises or raises based on tenure; can only be achieved through taking barista classes that are rarely offered or via promotion
- upper and middle management’s attitudes towards baristas and store management; you are expected to conform to a vague value system that encourages “staying in line”
- nitpicking and a generally “corporate” atmosphere despite the nature of the job

Clock in, go on bar or wash dishes was the most common tasks during majority shifts. As a more social job, workplace was a bit clique-y and hard to become integrated at points. Some team outings, but not as useful as it could be to individuals who already had a hard time integrating. 

Lacked in accommodations for disabilities (needing more sitting time while wanting to get work done). 
Best part was to help guests have a good experience! Many unique people come in and its always a challenge to communicate effectively with every person - but usually worth it in the end.

A great workplace that symbolizes and emphasizes the use of valuable behavior. Within the right environment, the team will grow with you. Leadership are communicative and transparent, although being a mid-size company it is bound to have some issues internally. These aren't hugely noticeable, but if you prefer a company with superior performative skills, this company would be a great foundation to build on. Very respectful staff in both a store level and HQ level, including the Founders. It's great to see how much they care for their work and how they invoke creativity. 

A typical day at work consists of making lots of drinks and LOTS of laughs. I learned so many things including time management, customer service, and how to be a team leader. Workplace culture in unreal. As a company, they strive to bridge cultures and make everybody feel included. They use the highest quality products they can get their hands on while still making it affordable for customers. The most enjoyable part of the job for me personally was the environment. Everybody is so happy all the time and the customers are genuinely happy to be at the store.

Management has become increasingly focused on cutting labor costs, often sending employees home early when business is slow and nitpicking minor issues. The work environment can feel toxic, with employee concerns frequently ignored and coworker complaints rarely addressed. During interviews, leadership emphasizes caring for employees, but that was not reflected in my experience. Communication and support from management were lacking, and employees often felt unheard and undervalued. Overall, not a workplace I would recommend.

This company offers a highly supportive and collaborative working environment. The onboarding process is exceptionally thorough, ensuring all new team members feel confident and equipped from day one. Management prioritizes open communication, and cross-departmental collaboration is seamless. Employees also benefit from excellent professional development programs and clear career advancement pathways. The work-life balance is well-respected, with flexible scheduling options that boost team morale.

I am used to management coming into my shop and criticizing everything, micro managing and making me feel incompetent overall. But not at Boba Guys. My regional manager, the owners and anyone else above me who comes in, is always positive and gives opportunities for growth in a manageable amount. I have been here for 2 years and have never felt negative about the job.

What is the best part of working at the company?
nothing. unlimited drinks and boba but no snacks for free…

What is the most stressful part about working at the company?
the ceo… horrible narcissistic man 

What is the work environment and culture like at the company?
good if u find the right people to work with, management are a bunch of horrible people.

What is a typical day like for you at the company?
worked my cheeks off and got harassed by customers

Top Job Titles	Average Salary
Shift leader 35 salaries reported	$19.70 per hour
Barista 31 salaries reported	$18.43 per hour
Manager in training 11 salaries reported	$25.14 per hour
Store manager 2 salaries reported	$27.00 per hour
Logistics specialist 2 salaries reported	$22.00 per hour

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