direct support professional

program specialist

inside sales account executive

customer service representative

barista

Bold

If the below reviews don't raise a red flag, simply Google the companies that BOLD owns and you will see scam-like/shady SaaS products not so ironically similar to the people (management/executives) that work there.

Management/HR is quick to write you up for simple things and during your onboarding "phase" I was literally not given any training except a PDF emailed to me on the basics of my job title.

All those above me that were supposed to mentor me "my managers" were always too busy in meetings after meetings and when you wanted to ask questions it was with urgency and attitude.

I felt like a new hire with very little help. Before being hired I made sure to ask if my job title was entry level simply because I didn't want to be fired for not doing my job...and it's just what happened. I was NEVER trained by anyone there and was given unrealistic tasks that took a normal human 1 week to be done in 3 days.

There is also a clique of individuals in the Puerto Rico building that have their own things going on, let's just say they work at the front desk... From taking office supplies/food (think after Maria hurricane) they would take the best supplies that were donated first and leave all the other not-so-important people with nothing.

I can go on and on but overall if you apply here just be warned about management/lack of training. Aside from that good benefits.

The decision maker was away for an 'emergency" for the day I spent at the BOLD office for my onsite interview.  After investing two days in PR, finding a place to live and three phone/video interviews, I didn't leave the island with an offer, even after the Senior Director of Marketing assured me one would be coming.  Then they ghosted me after I flew home. And sent me a form letter eight business days later. I should have been suspicious as there was no HR overview of benefits or relocation package while there.  Just super unprofessional all the way around. And let's not forget the horrible political situation and grim financial prospects on the island.

I feel lucky to have found this place.  There are a lot of smart, hard-working, passionate people that work here that make the days in the office really enjoyable.  Bold is small enough that you'll get a ton of opportunities to try new things and broaden your expertise, but large enough that there are plenty of teams and resources available to help with your initiatives/programs.  Bold doesn't have the name recognition of some of the other tech companies in the Bay Area, but who cares about name recognition if you hate your job.  I promise, you won't hate it -- you'll love it here!

I enjoyed the endless variety of projects to work on, having to figure out ways to fix things with little experience or training, flexibility to do things the way I felt was best, being trusted to do an excellent job. I also loved the flexibility in hours which worked for a single mom. The main frustration was the up and down with product to work on at times, unpredictably, and finally my boss's suddenly moving out of the city and taking my job with her. It was also tough at times working in a garage with no A/C in hotter months, but I made do with fans and keeping the door open.

It was a strict work schedule with little direction from the so-called directors. Compensation was ok, and although I was able to work from home, there was no work/life balance. I was expected to take on multiple projects without any guidance or mentorship. I can not recommend this business at all to any new SEOs. Another soon-to-be Agency-style company.

What is the best part of working at the company?
Great team full of driven individuals, good communication and fun and engaging atmosphere. 

What is the most stressful part about working at the company?
don’t work here unless you have time to waste, totally unethical market scheme, definitely reminds me of multilevel marketing. Scam you from your own dream, sell your dream to you then take the earnings definitely not a very normal/business overall. If it sounds to good to be true, it usually is

What is the best part of working at the company?
Was a great family environment at 1st

What is the most stressful part about working at the company?
Turned commercial wanted too much without having enough people to do said wrk 

What is the work environment and culture like at the company?
Theres not enough people so everybody is stressed and makes it toxic 

What is a typical day like for you at the company?
Stressful af all day every single day

Once they have no use for you, they will show you the door and make sure you get nothing on the way out. They throw you in a role that not even your management knows how to run and expect you to do it, and when you can't they drop you with excuses like they know what's going on. There is a pattern of every couple of years letting the management team go and bringing in another team to do the same as before. 

My advice to management would be to
1. Check on the definition of insanity and take a chance with testing things...not just repeating the same mistakes 
and 
2. Flatten the organization, higher more do-ers rather than overloading staff.

Top Job Titles	Average Salary
Direct support professional 12 salaries reported	$17.54 per hour
Program specialist 2 salaries reported	$44,000 per year
Inside sales account executive 3 salaries reported	$26.15 per hour
Customer service representative 3 salaries reported	$20.00 per hour
Barista 2 salaries reported	$16.94 per hour

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