server

cashier

line cook

customer service associate / cashier

fry cook

BonChon Chicken

If you are a hard worker & dedicated to your job, do not work here. If anyone doesn’t like you, they make up stories & tell the owner, and he honors that. It’s not even if they don’t like you, it’s also if they want your job. It’s a witch hunt to conspire and get people out who actually know what they are doing so it’s just a free for all work environment. This was the worst experience I’ve had working anywhere in my life and that’s saying a lot. The owner sends out evaluations for management to current and former employees so all answers and opinions are skewed. In turn, with a bad evaluation there is no time to improve or even explain untrue statements. The turnover rate is extremely high. They hire people with zero experience and hardly train them and then fire them when they can’t perform tasks up to par. Anything promised to you regarding compensation is a blatant lie. They hire people in at a certain rate and then lower the rate without telling the employee to save money out of their pockets. I know first hand because I was the general manager and I watched all this happen and tried to do the right thing and I got fired because I actually knew how to do my job. Currently they have an inexperienced line cook who worked there for a month as the new GM and the owners brother in-law as assistant GM who also had zero experience, but in the position because he demanded the spot and is family. Pathetic excuse for a team.

fast-paced environment with a team-oriented culture. This can provide valuable experience for those interested in the restaurant industry or customer service.

Bonchon has also been praised for its commitment to employee training and development. They offer comprehensive training programs to ensure that employees have the necessary skills to provide excellent customer service and prepare high-quality food. This can be a valuable opportunity for those who are interested in developing their culinary or customer service skills.

In terms of compensation, Bonchon has been reported to offer competitive pay and benefits packages, including health insurance and paid time off. Additionally, employees have the opportunity to earn tips, which can provide an additional source of income.

Of course, like any job, there may be challenges to working at Bonchon. Some employees have reported long hours and high-stress situations during peak times. Others have noted that the job can be physically demanding, as it often involves standing for long periods of time or lifting heavy objects.

Overall, working at Bonchon can be a rewarding experience for those interested in the restaurant industry or customer service. The company's commitment to employee training and development, as well as its competitive compensation and benefits packages, make it an attractive option for job seekers.                                            

My time here as a host/server was actually very flexible and great. Coming from retail, the shift was quite easy since the store in Hanover is quite small so most of the customers were actually take-out, leaving the host/takeout-order person the busiest. The person as the host/takeout was paid by the hour minimum, while the servers were paid around $5.45. although this may seem high, it really was to compensate for the lack of customers that come through, and they do not cover the difference if you make under minimum that day, the owner of this store says, "Since you guys don't report your tips anyways I'm not going to cover". During my time here I found my things including fridges, crevices, and things that I was a server found disgusting. It was clear that the back of the house manager cared more than the owner himself did about cleanliness at the store because he set an example more than the owner.  Despite all this, it was a great part-time job but the flexibility really relied on when we had staff to cover our blocks. The owner also forgot that the state minimum wage went up before ii kindly asked for a raise for all of the staff.

Working at Bonchon Chicken was a challenging yet insightful experience. As a fast-paced restaurant specializing in Korean fried chicken, the job required efficiency, teamwork, and strong customer service skills. I was responsible for taking orders, preparing food, and ensuring customers had a positive dining experience. The environment was often hectic, especially during peak hours, requiring me to stay organized and handle pressure well.

One of the biggest challenges was managing high customer expectations while keeping up with kitchen demands. The work could be physically exhausting, but I developed valuable skills in multitasking and problem-solving. Additionally, working with a diverse team helped me improve my communication and adaptability.

Although the job had its stressful moments, I appreciated the opportunity to gain experience in the restaurant industry. It taught me patience, resilience, and the ability to work efficiently under pressure—skills that will be useful in any future customer service or hospitality role.


Working for Bonchon Chicken under conditions of long hours and low pay has been a disappointing experience. The demanding schedule and inadequate compensation have made it challenging to find fulfillment in the role. The extended hours often lead to exhaustion and impact work-life balance negatively. Additionally, the low pay creates financial strain, making it difficult to meet basic needs. The job's demands overshadow any sense of accomplishment or satisfaction that could come from the work. The environment lacks adequate support or recognition for employees' efforts, contributing to a sense of dissatisfaction among the staff. Overall, the experience highlights the harsh reality of working conditions in certain industries, emphasizing the need for fair compensation and reasonable hours. Working at Bonchon Chicken has been a reminder of the importance of valuing employees' time and effort, aspects that this workplace unfortunately falls short on.

What is the best part of working at the company?
Discounts on lunches, being able to help prep certain items or sides for the kitchen crew 

What is the most stressful part about working at the company?
A lot of busy work, was alone in the front at times and we would have hour long rushes. Would have to balance sending orders out and trying to help customers up front 

What is a typical day like for you at the company?
Opening- Showing up around 10:30 to quickly run through the store to set up the front, the patio, check and restock bathrooms and make to go boxes all within 30 minutes before opening
Mid shift-Checking dining area for messes, making sure bathrooms are well stocked and cleaned, and helping any customers with orders
Closing- Cleaning lobby, wiping down every and all counters, cleaning bathrooms, taking out trash, locking doors and double checking everything for the night

Usually not busy so money is okay, managers don't do much unless it's busy or they're working in the kitchen. Overall it's a okay paying job if you have hours and it's busy but downside is your tips are split 50/50 so not sure if it's worth it. You will be serving and hosting and bartending by yourself most of the time. Schedule is posted every sunday so you won't be able to plan in advance unless you request off at least a month in advance. Definitely favoritism between management and kitchen staff though. Some of the managers are great though and do want to help. Was let go for medical issues because I had do call off for 3 days.

The work is nothing atypical similar to any other serving job except the fact that they will request you to pay for your accidents. They can't legally do anything if you don't want to, since by law, you don't have to pay. Attrition is super high; many people were quitting and not one person was sufficiently trained in everything they require. The way the tips work is basically to offset you paycheck to approximately minimum wage. You could work a really busy shift one day and a slow one the next, it'll end up counteracting each other to where you make minimum wage or less. Manager was passive aggressive and gave different directions compared to the owner. I've served at other places and this is by far the worst. Do yourself the favor and look elsewhere when applying for jobs. 

Bon Chon was a great place to work. The customers loved bon Chon I saw so many familiar faces they always came back and ate with us. It was a fun and fast past environment and I loved that about the restaurant. Everyone was supportive and was always there for eachother. Started hiring different people and I trained them to work and then there mistakes got me in trouble. New people started getting mean and It wasn't working out. Bon Chon was a amazing restaurant really good food and I really enjoyed working there as my first job. Every day after my shift I felt like i learned something new by  helping new employees. Also the customers by making them happy and getting them everything they want.

Without badmouthing the company itself I will say this, Bonchon is a great, accepting and family friendly restaurant, although the staff at the location where I was employed did not meet these same standards, the company itself is wonderful. The workplace culture was toxic, long term employees would harass new employees into quitting and the turn over rate was unreasonably high. When concerns were brought forward and addressed, the turn over rate simply got higher. They cannot keep new staff for more than a few weeks and at first I wondered why but then it clicked, they're a toxic group of people who care more about customer satisfaction (even when the customer is blatantly wrong) and money than the well being of their employees who are grossly underpaid.

Top Job Titles	Average Salary
Server 31 salaries reported	$18.86 per hour
Cashier 10 salaries reported	$17.87 per hour
Line cook 13 salaries reported	$15.23 per hour
Customer service associate / cashier 4 salaries reported	$20.55 per hour
Fry cook 4 salaries reported	$11.63 per hour

Working at BonChon Chicken: Company Overview and Reviews

BonChon Chicken

BonChon Chicken Ratings

Popular jobs at BonChon Chicken

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected