sales associate

stocking associate

retail assistant manager

customer service manager

retail customer service representative

Boot Factory Outlet

I have worked several different professions. Boot Factory Outlet employees give quality service and assistance to each and every customer . Other places that I have worked did not give the sincere assistance that the employees at Boot Factory Outlet employees offer. They really care about the customers wants, needs and go above and beyond to ensure each customer is properly fitted and has the boot that they want or need. The employees also educate the customers on a proper fit as well as the material , quality and proper care of each boot.  They also offer socks, leather conditioner and boot jacks and inform the customer how to properly care for their boots to ensure that their boots are long lasting and look their best for years to come.
I am so happy to be a member of such a caring company and especially the managers and my co-workers at Pigeon Forge  Boot Factory Outlet. I have never met a better group of people in one place . Everyone helps everyone and our main goal is to put our customers first,

I had a disappointing experience working at this boot store. I always maintained a professional demeanor, but I ultimately felt out of place in the company culture. An incident came up where I had gotten too close to another manager when I was reaching for some germ-x was escalated way out of hand to the point upper management told me I needed to stay away from him and we couldn't work together. Shortly afterward I was let go. I was told my political views were a concern, though I never discussed politics at work. I often felt judged for my cultural background, which made the environment uncomfortable at times.

Additionally, employees were required to wear the store’s boots during shifts which are given to employees but because they let me go it was deducted from my final paycheck — and I didn't want them.

When I was let go I was told despite a stack of customer compliments and high sales when I was the manager, I was let go because of my political beliefs which I never discussed with anyone in the company. 

Started here thinking it would be a cool place to work for $15 an hour but its not. They boast large incentives and commission but there’s a huge catch to that. The place is full of snakes that will take your credit for helping a customer/group of customers and end up taking your commissions for that sale($5 per fourth boot sale). The higher ups that work there all have the worst attitudes and are always beyond condescending and have no drive to teach new employees. There is ZERO balance here between work and life, you have almost no time to live a life outside of work averaging 50 hours a week and days of spread far apart from each other. Customers that come in usually always 99% of the time will also have a rude demeanor and leave the store  a wreck by leaving boots in random places or leaving trash everywhere. Overall a complete nightmare of a job. Stay far away from this place whether you are a customer or interested in working here. 

I worked here a day and absolutely hated it. You stand around and greet people for hours and are told to say a scripted greeting but are told by multiple people to say something else. I had a funeral to go to the weekend after my first day and told them I would need off to which they said was okay. They ended up calling me while at the funeral to ASK WHERE I WAS!!!! They were supposed to work with my college class schedule also but had me down to work during the times of my classes. I was told by an employee that most every new person has walked out after lunches NO WONDER ITS A BAD PLACE TO WORK. Anyone gets hired and I can see why people just walk out. They don’t care about you or your personal life they just care about being fully staffed. Save yourself some time and don’t work here!

Some good people but watch for the people who will stab you in the back in a heart beat. They will work you to death there is almost no good work to home life. Advancement in this company is almost null and void, unless you are in the circle so basically kiss (you know what) and you might be lucky enough to get a dollar raise and be flooded with way more responsibilities that that dollar is worth. Oh and we went almost 2 years with no raise...
Upper management/corporate is a joke. could care less about anything that goes on unless it results in them not making money to the point that it's purely greed but hey if all of this peeks your interest welcome to the shot show. Strap in, sit down, and shut up. (Pretty much their motto)

This company is freaking ridiculous. They will hire anyone and everyone!!!! You can be a drug addict and work here. Great pay for those who have a habit. Interview process is 5 minutes. As long as you breath and walk youre hired. Not much opportunities for advancement. The rules don't apply to everyone. Just depends on who you are. They keep the bad employees and get rid of the ones who actually work. Would not recommend a career here. They expect you to give n give til you can't give no more. All about them making a dollar!!!!

I loved this job so much. You will make friends with other employees and if you work hard you will be considered for promotions. Overall, good work environment and the new management is great. If you ever have problems you can go to them. I do not recommend working here if you want a lazy job. You will be constantly busy and talking to customers. If you have a friendly, bubbly personality then this is the job for you!

Friendly and welcoming atmosphere, varied work experience. I am always learning something new everyday and no two days are the same. As with any retail business there is constant change and it is pretty face paced.

Although it's such a wonderful place to work and be at, I'm not enjoying the unstable scheduling, . Any company I've ever worked for has always given stable, consistent, and routine weekly schedules.
As an employee, I only receive discounts on boots, nothing else 
Otherwise - Awesome place to work!!!!!!🤩

They don’t care about anyone. Very unprofessional. I found out I was getting fired from a friend who doesn’t work there anymore from a manager that works there (present). The reasoning was ridiculous. I’m happy not to work there anymore. I would’ve eventually quit. And I got fired basically bc of my depression and people including management spreading lies. 

Top Job Titles	Average Salary
Sales associate 56 salaries reported	$16.11 per hour
Stocking associate 46 salaries reported	$16.41 per hour
Retail assistant manager 21 salaries reported	$17.00 per hour
Customer service manager 7 salaries reported	$20.57 per hour
Retail customer service representative 8 salaries reported	$14.25 per hour

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