forklift operator

warehouse associate

warehouse worker

order picker

janitor

Boston Pizza

A typical day at work includes working as a team to get all stations prepped for the day and to keep everything clean and stocked as we go. I get anywhere from 4 to 10 table sections on any given day, and will work 14 hour or so doubles, sometimes straight through (by personal choice of course). I have learned more about beer and I am learning more about liquor and wine now. I have learned how to better upsell and increase my sales. I have a great relationship with management. We all work really well together and communicate well and we all vibe off of each other at work. For the most part I love all of my co-workers and enjoy working with everyone. There are the handful of people who create unnecessary drama or haven't learned how to do their job properly so it can make my job a little harder. However I do my best to just avoid any drama and focus on my work and I try to help anyone with their work whenever I can. The hardest part of my job is probably making it back into the kitchen to be able to run my own food to my tables because I am usually so busy during a rush at my tables taking orders, getting refills and anything they might need and pre-bussing. The most enjoyable part of my job is the customers. I get some fantastic people at my tables and they are an absolute pleasure to serve. It is even better when I get a table that I have served before and they remembered me and said they had such a good time the last time that they came back again. Making them happy and seeing them enjoying their time there is the best.

A typical day at work is generally the same as any other waitress job. What make Boston Pizza different is giving me the ability to be excited about getting to work and having a great shift with an amazing team. Management at my location has gone above and beyond the bar to make sure we are happy in our work place and that we are constantly learning new things everyday. The coworkers I have the pleasure of working with make it that much better. As we all started in a new store together, we all have the ability to keep a consistency of movement together. By this I mean when you truly know your coworkers you can make the restaurant function that much better. The hardest part of my job would be when people don't participate the way they should. Meaning that they are not working with the team to make things run properly. As is a cog out the clock is broken. This creates a blip in the system and then we now need to pull the extra weight. The most enjoyable part of the job is seeing a service well provided from my customers. When I hear of the excellence we have provided and the care we take for them, this makes my nights and shows I am always progressing.

A typical day at work here would be very stressful and heavy. I started later in the day so I would walk in with a full restaurant and would need to remember each tables needs from the start.
This is where I received all of my restaurant  experience. I learned how to work fast and efficiently under tough and stressful pressure, how to deal with upset customers, how to buss, and seat guests upon all other tasks. 
The management here was awful and the owner would steal the Host/ Hostesses tips under the table. Some employee were not payed the proper amount even after being told it would be fixed. 
The place was crawling with rats and it was not up to code if a health inspector were to come by. 
The hardest part of the job would be having to brush off other workers attitudes and the owners dismissiveness towards issues in the building. 
The good thing about working here was getting so much work experience and being lucky enough to work with a few really nice people.  

For starters, it was incredibly understaffed. Like five servers at most ever working together. Only like three cooks, sometimes only one, and one manager present at all shifts. You’re made to handle entire sections alone, the managers don’t come to your request when you legitimately need them to help or deal with a customer. They don’t let you leave at the time it says on your schedule!! Can’t stress that enough!! They will keep seating you and won’t give you your pay out! You’ll be getting off two to three hours later then what’s stated on your schedule. The managers are super rude, mean, sarcastic, unhelpful. On your feet for ten+ hours, no breaks, no time allowed to even eat, barely have time to use the bathroom. By the second week you’ll be crying before your shift even starts. Ten ten don’t work here. I feel like I have PTSD from working there and I only worked there three weeks. 

I only worked here a short period of time because I was living temporarily in London, ON, Canada while sorting out living arrangements and US Immigration paperwork with my now American Husband.

Boston Pizza was family friendly which I enjoyed, had a very good team work ethic, and was fun to work for during the short time I was able to. Work shifts were usually 4-5 hours. I was responsible for creating the best customer service experience possible, and obviously the happier the customer the greater the experience for all. The hardest part of the job was dealing with unhappy guests, which luckily did not happen very often and I managed to get through with a positive attitude and by following restaurant protocol.

The over all work environment is good, high stress which allows one to find their limits. The problem I have is the franchisee taking advantage of their employees. At our store all servers are required to pay 3.25% of total SALES for the tip pool, I had no issues with that until I found out that if you are not a citizen you do not qualify. None of the kitchen staff are citizens... So I ask where does the money go? I have never been answered because it seems like nobody knows. This 3.25% is approximately $5,000 per server per year. This is wrong.

I had an excellent time working with the Boston Pizza franchise. The people were amazing, I've made friends for life. Scheduling was done online, so it was easy to pickup/give away/trade shifts with fellow employees. The tips were usually 15-20 percent (standard in Canada), and there were a lot of interesting people coming into the restaurant.

Since the minimum wage went into affect I know someone that was demoted from manager to server. Also when the shift is 8 to 4 they are not started to be paid until they serve the first customer. So they need to sit there maybe 2 hours until a customer comes in. That is not fair.  I think that all these big chain restaurants are the same.  NOT FAIR.

The culture is great and made this way by the people that work there. Compensation is very poor in relation to market. You will be provided every excuse under the sun regarding how they cannot afford to increase pay but it's a billion-dollar company that surpassed many other competitors in the same space during the pandemic. 

Everyone always starts off here happy. It’s a very clicky place, where standards aren’t even for everyone. Draining mentally on what’s expected, how one is respected vs being used. You are just a number that isn’t cared about. 

Top Job Titles	Average Salary
Forklift operator 629 salaries reported	$18.78 per hour
Warehouse associate 212 salaries reported	$23.55 per hour
Warehouse worker 201 salaries reported	$18.80 per hour
Order picker 110 salaries reported	$16.08 per hour
Janitor 71 salaries reported	$15.06 per hour

Working at Boston Pizza: Company Overview and Reviews

Boston Pizza

Boston Pizza Ratings

Popular jobs at Boston Pizza

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected