housing manager

housing specialist

assistant director

service coordinator

senior attorney

Boston-Housing-Authority

I ALWAYS GOT TO WORK EARLY I WOULD RECEIVE MY WORK ORDERS AND GO THROUGH EACH JOB WORKING TO COMPLETE BY THE END OF THE DAY. I LEARNED HOW TO GET ALONG WITH ALL TYPES OF PEOPLE WITH BACKGROUNDS DIFFERENT THAN MINE. I MANAGED MY PLUMBING SKILLS BY WORKING DILIGENTLY THROUGH THE DAY GETTING ALONG AND WORKING WITH THE OTHER TRADES. WHEN THE CARPENTER NEEDED ME TO DISCONNECT A SINK OR A STOVE I WOULD ALWAYS COORDINATE THE TIME TO MEET WITH HIM TO GET THE APARTMENT READY FOR THE NEW TENANT TO MOVE IN, I WOULD DO THE SAME FOR THE PAINTER AND/ OR ELECTRCIAN. THE HARDEST PART OF THE JOB WAS SOMETIMES THE CONSTANT PHYSICAL LABOR BUT I WAS ALWAYS ABLE TO DO THE JOB BY GIVING MY BEST EACH AND EVERY DAY. THE ENJOYABLE PARTS OF THE JOB WERE SEEING THE LOOK ON THE TENANTS FACE WHEN I COULD UNCLOG THEIR TOILET FROM THEIR SON PUTTING A TOY IN THE BOWL CAUSING A FLOOD IN THE APARTMENT OR CLEARING THE ELDERLY MANS KITCHEN DRAIN SO HE COULD GET DINNER READY FOR HE AND HIS BED RIDEN WIFE. THIS WOULD BE A TYPICAL DAY FOR ME AT THE BOSTON HOUSING AUTHORITY..

What is the best part of working at the company?
Providing solutions when assisting individuals and families with disabilities and other issues with housing..

What is the most stressful part about working at the company?
The most stressful part is not having enough time to do paperwork and meetings. Also, hearing the tenants complaints on work orders.

What is the work environment and culture like at the company?
The best way to describe the work environment is to know how your manager run and operate the office and do your best to assist them. As for the culture, be like a first responder in a sense the tenants look at you as someone they can trust and come to for help.. Your the middle person with the organization and the tenants.

What is a typical day like for you at the company?
Organize your day based on priority and adjust your schedule when needed. The days are different every day, from meeting with tenants, reviewing documents, updating data and assisting with other tasks.

I head in for an early start to prep for my shift. Which i learned over the years, has made it more efficient for me to keep a steady pace in my work environment. That way in case the main office calls me for any emergencies or to assist others with their area, i would be able to respond quickly. The more enjoyable part of this job is assisting trades with vacant apartments and finish prepping for apartment showing.
     There were days that weren't as easy going as usual and the weather at times did not make it any better. the hardest part of this job was repeating the maintenance of the site as many times as needed. Just like with this job, all jobs have easy and more difficult duties that must be done. my overall experience with this job has taught me to adapt to any job, independently, alone and most of all to work hard to get where you want to go.

A typical day at work is always different and challenging, which I find enjoyable. Every day, I get to learn new skills and help people. I am currently learning how to use Elite, EIV, the Work Order system, and how to perform TSRs and conduct an IPM program. My Manager is skilled and experienced and takes time to invest in me and help me develop professionally, as does my Regional Manager. The workplace culture is overall friendly, collegial, and collaborative. The hardest part of the job is the intensity---on some days, if you're feeling a bit tired or unwell, it can be a lot. However, if you are a person who enjoys challenges and learning new things, you will love working here.

•	Performed rent collection process including : receiving payments from tenants, recording payments on ledger cards, maintaining the ledger card system, preparing collections for daily deposits, holding private conferences related to rent collection and attending grievance hearings 	
•	Performed unit inspection related activities by notifying tenants of scheduled inspections, conducting inspections according to predetermined standards, and completing inspection summary reports
•	Conducted resident interviews to obtain pertinent information including family income and status for annual resident re-certification
•	Resolved and/or assisted Housing Manager in resolving tenant problems

The BHA is a place where it is not your competency and hard work that matters. It is who you know not what you know.

The Administrator grew up in the projects and the most of the bureaucracy is living in the past and threatened by more efficient programs. The Administrator appointed his daughter in law as a manager for example.

There are some people sitting around staring into space all day at tax payers expense while other less connected people are being worked hard.

The management at the BHA is extremely bad as many employees can relate.

Typical day of work consisting of Final screening interviews, lots of emails and phone calls, uploading documents.
I've learned that you have to be patient, and make sure the client understands you are there to help
You  have learn to manage your time and be careful to not misplace important documents
Most enjoyable part of the job is informing a client they have been approved
Hardest part of the job is collecting required documents, and explaining to a client they don't qualify or they may have to go back to the waiting list
Most

I would not recommend working for Housing. The culture is one we’re management wants pass blame. Also management and upper management don’t do anything but promote the people they want from within they never promote from within other than from the people they like or have never had a problem with. Poorly ran im not sure if it’s on the city and the structure is one not built on honest work. It’s who you know in housing not what you know. Nothing gets done on the ground where thetenants live and most of the buildings are in deplorable conditions. 

Working at the BHA is like going back to work in the early 1980 and 1990's. Everything is done on paper. Employees must complete a handwritten timesheets in order to be paid weekly. 
The employee's that are there for 25 plus years has no vision for the future.  They are just as dated as their process for completing their work load.
Senior staffs has no skills to manage a company or people.

What is the best part of working at the company?
lots of great co-workers and time off accrual 

What is the most stressful part about working at the company?
too many bosses not enough workers

What is the work environment and culture like at the company?
it is a toxic workplace that will sour your view of life

What is a typical day like for you at the company?
receive direction from superiors that contradicts or is opposite from one another

Top Job Titles	Average Salary
Housing manager 5 salaries reported	$85,923 per year
Housing specialist 5 salaries reported	$64,838 per year
Assistant director 2 salaries reported	$104,560 per year
Service coordinator 3 salaries reported	$67,989 per year
Senior attorney 1 salary reported	$95,620 per year

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