stocker

packer

Bottega-Veneta

Bottega Veneta provides ample opportunities for their retail staff members to learn about the company's culture and the brand's foundational principals. However, little attention is paid to frontline team members' feedback about what client's expect from the brand in regard to product and overall luxury experience. The brand's focus on tradition and adherence to its "four cornerstones" too often impede its sales staff from naturally connecting with clients; as well as prohibits clients from naturally gravitating toward the items of their choice -- and allow salespeople to build sales through engagement and follow-up.

Bottega Veneta prides itself on being a leader in the luxury category in terms of discreet style, but too often its designs and collections miss the mark with consumers and leave the brand's salespeople in the difficult position to explain its failures. 

Overall, Bottega Veneta pays its retail salespeople competitively, but unlike some of Bottega's competitors in the luxury brand arena, they are not willing to offer their consumers relevant and contemporary designs -- which would go a long way in keeping their retail staff members engaged and passionate about the brand.

Typical day on the job would be from 9am to 6:30pm, depending on the time of the year as well as the department.  Teams were small so it was possible to be involved and or learn from different teams in the business, a lot of cross-functionality work and interactions between teams.  That being said, the most challenging part is being a small team, and there was a lack of mentorship from senior management.  The work environment was surprisingly hierarchichal despite it being small.

I previously facilitated training's on a monthly basis at Bottega Veneta. These training's are refreshers on Brand Heritage and product knowledge. 

My objective is to encourage the associates to utilize all product tool guides available. Another sector of my training includes Romancing the Brand, Establishing relationships for “Retention”, as well as developing their Selling Ceremony presentation.

What is the best part of working at the company?
Great leadership and always fast pace!
Great friends for life!

What is the most stressful part about working at the company?
No stress, just challenges!  Sales are so fun, but you must have confidence in selling and clientelling!




What is the work environment and culture like at the company?
Same as any other luxury retailer.

What is a typical day like for you at the company?
Always start with morning meeting, catch -up with team and then start reaching out to clients!

Worse retail experience ever.  The employees run the place, if upper management likes you managers have their job secure not due to their merit but because of favoritism.  Sales Professionals think they know it all so they do not listen or follow policies.
Instead of giving so much product training upper management should clean house and give training to their managers and staff on customer service, selling and following policies. Instead of working the staff spends time back stabbing one another.

The company has good pay and lots of benefits. Team is amazing and very respectful. Great opportunity to learn and develop more in luxury retail industry. Management is responsible and responsive. The company spend time and money on training stuff. Sales system is fair and sufficient. Good commission rate with a good hourly salary. Love it so far with everything! Definitely recommend for someone who wants to work for luxury retail.

Bottega Veneta is a lifestyle company that focus mostly on brand and product knowledge. A typical work day consist of clienteling, process shipments and greeting incoming clients. Management is flexible and understanding to your needs. The hardest part of the job is time management, in some cases their are demands that need to be meet at the same time. The most enjoyable part of working for Bottega Veneta is the product and meeting new people.

What is the best part of working at the company?
The discount and that the company makes you feel like family 

What is the most stressful part about working at the company?
When you have no coverage and are short staff. 

What is the work environment and culture like at the company?
Stress but in a good way. Culture is great 

What is a typical day like for you at the company?
Clientele and making sure you follow with you your clients

• Learned the structure of visual merchandising for Bottega Veneta
• Trained in visual merchandising for luxury fashion houses
• Helped design in-store displays as well as window displays
• Helped set up window and in-store displays
• Compiled the visual tool inventory for New York and all of North America

Understated is the key in this company.  Elegance and class all the time.  It was a pleasure to work there. Even at the retail level, a work life balance was important to everyone.  The training and information given on new collections were amazing and detailed.  Selling the product was a wonderful experience.  Working in Management was enlightening and enjoyable.

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Stocker 10 salaries reported	$2,280 per week
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