car sales executive

finance manager

sales professional

service porter

automotive technician

Boucher Automotive Group

Many days are 9-12 hours long, spent making and taking calls, sending and receiving emails, and assisting customers walking through the door. I've learned a lot about business/ the sales industry, and even more about myself. I've learned to be professionally assertive in a male-dominated industry, exhibiting true tenacity in the face of adversity. Management style varies in the industry - it was an adjustment to tell managers what I needed to complete a deal, versus the other way around. Most managers have been in the business for so long that they forget new people know nothing - which is an area of opportunity for management. Co-workers are great assets; usually helpful. There have been co-workers that have taught me about various elements of trust and comradery. The hardest part of the job is maintaining a level head through slow times, disenchanted customers and managers, and gracefully taking blame for things that may not belong to you. The most enjoyable part of the job is interacting with customers and educating and consulting them on the best way for them to get a new car!

I started off working as a porter there. Things were always disorganized, but I always stuck by what I was told to do. Eventually, I found myself as the detailer then quickly moved to a position I actually had skills in before working at Boucher. Thankfully, I had the chance to practice my skills again and hone my craft, but not much else. My coworkers were lovely, yet theres always a clear divide between the management and salesmen vs the "little people" in other departments (as they see it)., Management was understanding at best but INCREDIBLY INCONSISTENT, and there was always so much change, I could never get things straightened out with my employer because they could never make up their mind. There is such a lack of accountability in management it is insane.

THERE IS ALWAYS CONSTANT CHANGE. NEEDS A SYSTEM AND NEEDS TO STICK TO IT.

I start my day with making sure I have the car deals from the night before complete and ready to be sent down to processing. I log, place information into customers file, along with getting trade in paperwork situated. Need to make sure we have all paperwork in deals.

I answer the phones for the time I am here and make pages if looking for certain individuals and for sale calls. 

In the morning it is usually calls that just need to be transferred to service to set up appointments and/or change time schedule. 
I also get the Morning paperwork together and organized to go down to be rechecked from the day before.

I handle cash, checks, and credit card transactions throughout the time I am here, along with closing RO, stamping them and placing them in order.

What is the best part of working at the company?
Managers are very friendly, and willing to listen. They also set up good team building events every quarter.

What is the most stressful part about working at the company?
End of Year can get pretty stressful, but it's nothing too crazy.

What is the work environment and culture like at the company?
It's an open door environment, easy to ask questions. It is hard to get trained as everyone does things differently and gets easily sidetracked. 

What is a typical day like for you at the company?
Completing billing invoices and sending them back to your stores, as well as cleaning schedules to balance out accounts. Pretty bland if looking to improve resume.

A typical day at work consists of closing service work orders in our accounting software, processing transactions for said service work orders, and oodles of filing!  I learned their A/R A/P software, and brushed up on my old and forgotten days of doing A/R at my full time job, which I have not utilized in a while.  I have the pleasure of seeing our clientele face to face, while I assist them.  The staff is very pleasant and I feel I am in a very cheery work environment.  I really do enjoy my job here.

What is the best part of working at the company?
Management will lie about everything.
They won't pay you what they say they will. You will be over worked and underpaid. Don't work for or buy from the butcher shop. 

What is the most stressful part about working at the company?
Bad management, more assigned tasks when already over worked. Commission checks are adjusted so uppermanagent gets your money. Having to cater to d-bag friends and family of the d-bag owner. 

What is the work environment and culture like at the company?
Toxic, filled with "suits", that know nothing about cars.

What is a typical day like for you at the company?
Spending as much time as possible looking for another job in the can.

Days began with a save a deal meeting where CRM activities were reviewed and discussed. Training topics were discussed among management to staff. Training activities were either done one on one or in a group setting. Topics included product demonstration, incoming/ outgoing phone calls, CRM utilization, email lead management/ follow up.

Inventory management, deal management, proposal creation and presentation, deal closing. 

Client follow up after specific events, initial contact, proposal, close, delivery.

They have one goal in mind, which is not so bad- Customer Service. 
Do as you're told and don't think outside the box.
This is not a place where you feel comfortable if you're above a high school dropout. They swear and carry about like it's the end of the world if an error occurs instead of just fixing and learning from it. It makes one afraid of making any effort or decision without consulting the lowest manager on duty at the time. No one is accountable, but everyone gets the blame when things go south. This should be a pleasurable place to work, but it really isn't. If you can get work elsewhere, take it.

I was here for 8 months, pay was ok, manager was great. I thought i had a great relationship with techs and the office people. It was a very good work environment, and i enjoyed working here…but one morning they pulled me into the office and told me they were laying me off because it was “slow” Ive been at slower shops and never got let go. I tried to make it work but unfortunately I wasn’t rubbing elbows with the owner like some techs were, which by the way could get away with anything because of it. A 2 weeks notice would of been nice so i could find other employment, oh wait that’s right they can let you go whenever they want…

The owner only cares about himself and his best sales people nothing / nobody else. 

This place does not care about their employees. If you are a hard worker you will be used to the fullest extent. If you are a felon, druggie, or loser by all means go work there. HR does nothing. Management acts like children. They play favorites and then back stab and gossip.The amount of gossip is sickening.
Extreme disappointment. 

Phone calls are recorded and managers listen to them and laugh at them. I can't tell you how many times I had co-workers come to me in tears. This place is an EXTREMELY TOXIC ENVIRONMENT. 

I will never go back for any reason. 



Top Job Titles	Average Salary
Car sales executive 11 salaries reported	$90,459 per year
Finance manager 8 salaries reported	$86,356 per year
Sales professional 6 salaries reported	$96,667 per year
Service porter 6 salaries reported	$18.33 per hour
Automotive technician 5 salaries reported	$39.00 per hour

Working at Boucher Automotive Group: Company Overview and Reviews

Boucher Automotive Group

Boucher Automotive Group Ratings

Popular jobs at Boucher Automotive Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected