graduate assistant

instructor

graduate researcher

associate professor

assistant professor

Bowling Green State University

Responsible for directing the IT staff in the support, maintenance, enhancement and implementation of all enterprise applications at BGSU (Staff of 38)
•	Collaborates with the VPs and Directors of all primary business offices to understand and evaluate all University priorities and the university strategic plan as they relate to IT initiatives.
•	Created the IT Enterprise Application strategic planning including determining IT project priorities based on the university strategic plan.
•	Authored, promoted and gained approval for a $1.5 million program to incorporate needed application upgrades but also including an initiative to re-engineer business process to provide business automation to the university (turn paper process into automated processes).
•	Established communication standards and formats that are utilized to share project information with many different university audiences from the divisional VPs to the general University community.
•	Manages the IT project pipe line by prioritizing projects, establishing timelines, determining resource needs and working with university executives to gain budget and priority approval and to ensure the delivery of projects on time and within budget.
•	Responsible for the technology direction and application road map for the following:  analytical reporting / data warehouse, ERP applications (PeopleSoft CSS/HCM/FMS), LMS, OnBase, SharePoint, CMS, web development (java) & academic applications.
•	Built application road maps for all Enterprise Applications which include planning for application upgrades, infrastructure needs, and evaluating onsite vs. cloud presence.
•	Manages a team of 5 managers and provide an environment in which I mentor the management team to move up to the next level by encouraging professional development and technical training.
•	Participating in the CIO leadership program provided by the CIO magazine.
•	Monitors and maintains the IT budget for application services.
•	Established solid application change control procedures to ensure the stability of the Enterprise Applications.
•	Provides excellent customer service for problem and incident management utilizing an ITIL framework.
•	Implemented best practices for application development processes utilizing an Agile SDLC approach and a lean project management structure. 
•	Oversight for all IT application projects to ensure proper scope, timelines and resources are available to deliver a quality product.
•	Participates in the evaluations of any new software products, review RFPs and jointly works with the purchasing department to negotiate final contract.
•	Promotes a positive work environment by supporting team building initiatives through-out the year. 
•	In Fiscal Year 2013, the application development team delivered 22 major projects.
•	Responsible for projects ranging in cost from $200,000 to $5 Million consisting of outside resources.  
•	Projects completed:  established a data ware house approach utilizing: oracle database, database ETL, OBIEE reporting toolset and star schema data structures, completed 2 People Tool upgrades, implementation of adobe AEM as the selected CMS, established a 4 year application road map for the ERP applications, conducted an RFP to select as an implementation partner to execute on the ERP road map, created a program  with 4 project work streams to evaluate all business processes and implement automated solutions and conducting an RFP to select an enterprise CRM application.

As a Graduate Teaching Associate for the two years of my Master's program at BGSU, I experienced both the positives and negatives of academic employment. To be sure, my work was far closer to what I'd been envisioning my likely career for some time, namely, my chance to teach writing and literature. However, departmental and university-wide restrictions and regulations regularly throttled my own sense of enjoyment and anticipation, and were often impossible to reconcile with my personal goals as an individual and an instructor. An over-dependency on standardization hampered my ability to instruct students, especially those with reading and writing difficulties, and set back my efforts to creatively inspire my students. The atmosphere that this engendered was one in which the so-called gulf between the humanities and the sciences (or the more aggressively business-associated areas of study) became very difficult to bridge, as the content I was forced to teach, or the manner in which I was forced to teach it, only enforced stereotypes and false assumptions about my field(s).

Nonetheless, I greatly enjoyed the companionship and professional camaraderie of other instructors in my department, both those who were my peers in the graduate programs as well as the assistant and full professors who already held advanced degrees. This, too, occasionally backfired, as teaching,grading,and all of its associated stresses and paperwork often intruded on one's personal life, with little distinction at times between the classroom/office and one's home.

A typical day begins with reviewing documentation and entering numbers into work/spreadsheets. Throughout the day I consult with students, faculty, and staff, recognizing their questions or concerns. Tuesdays and Thursdays I facilitate a study group for a course on campus. I regularly correspond within and outside of the office via email.
     Working in this office has helped me refine my skills in working with people. I also understand the office setting and I have professional language skills and abilities that I did not possess prior to my start in June 2013.
     My co-workers are unique. The office has a diverse group of administration, faculty, staff, and student-employees making for a more enjoyable work day. My co-workers and I work hard to communicate well with one-another, which helps us to deliver better services to our students.
     The hardest part of the job is handling conflicts. Students often have a great deal of stress and even the smallest bump in the road can become a crisis situation. Although I have an effective method for intervening in these situations, you can't always tell students exactly what they want to hear. I will usually explain the process of whatever it is they're trying to work through and ask if they have any questions.
     The most enjoyable aspect of this position is watching the growth process for students. College is a period of time in which people undergo extensive progress as professionals and hopefully as independent people as well. Having the opportunity to witness a student who struggles with certain concepts overcome is a privilege.

A typical day for me at BGSU was going to my area to first pick up trash in the hallways as I walked to my area I then would start with my kitchenette wiping off surfaces and sweeping and mopping the floors then moving to the laundry room the same, then too the elevator area I would dust mop then mop and wipe elev. doors down, then moving to the lounges, I would dust furniture and vacuum if needed after that was done I would go to my stairs and sweep and mop and usually have to scrub the walls as I went, then it was on to the bathrooms I would sweep the floors, put tp in and fill soap dispensers then hose the showers and disinfect daily then mop my way out daily. The last part of the day I would vacuum all my hallways. If I finished early I would work on hallway walls and stock my closets. I learned so much at BG  but if I had to choose I would say how to get along with all kinds of people and mainly safety. The hardest part of the job was summers we cleaned dorm rooms and we was expected to clean so many a day, its also crunch time, when all the stripping, waxing and shampooing takes place. The best part of the job was the students, they are so up beat and fun, they really keep you on your toes. I really enjoyed them. Management could have been better, it is such a big institution it was hard to have uniform rules I feel it would be hard for the supervisors  because their were so many different buildings so it seemed like every building had their own set of rules, they did the best they could.

I retired from BGSU after 10 years there.  At that time, there was little appreciation shown for the work you do, at least by my superiors.  The multitude of freshmen or transfer students' registration times  during the summer are rather hectic if you are in the position of Administration of/for the thousands of  incoming students.  Also, conducting these registration/payment days are in addition to managing the ongoing summer sessions which start and end at different. times throughout the summer.  These two major events are further overlapped by billing of all the rest of the thousands of students throughout the years. At the time, the software used for all this business was not very helpful.  BGSU did finally obtain Peoplesoft programs; but the premier software of Peoplesoft is not the student side of the business, it is or was the Human Resource side of the University for its employees.  Best Wishes to those who work there.  It is invigorating to work in an educational environment---that is the positive side of all of this.  Perhaps by 2021 the appreciation of the Student Administrative Departments may have occurred?

BGSU is a great place to work for people not looking to advance in their careers. Most often jobs are secure, but like most businesses, can be impacted by the growth or decline of enrolled customers (students) and State budgets. 

BGSU strives not to hire the best person, but the best they can do. Sometimes it works, sometimes it doesn't. As a result, turnover can be higher in some areas and not as high in others.

Departments are segmented and often think of what is best for themselves rather than committing to the overall good for the Institution. Usually, this would be a positive as you have experts in varies parts of the business, however decisions are often made without the input or support of the people who have the training, knowledge, and skill sets to help contribute to the greater good of the company. 

As a State-funded business, there is a huge pay gap between hourly/non-management salaried employees and their supervisor counterparts in comparison to industry averages. This could be positive or negative depending on the type of work you are looking for.

BGSU invests in professional development and education, which helps those looking to gain the skills needed to move on to bigger and better things.

I worked for Campus Operations for two years, including two summers. I was on first shift, 7:30-4, cleaning the residence halls. During the summer, we would clean thorough clean the entire dorm; rooms, hallways, bathrooms, lounges, stairs, elevators, if you can think of it, we cleaned it. We would spend 5-10 days at each building then bounce around. So, there is not a residence building on campus I have not been in, aside from Centennial and Falcon Heights, which are not actually owned by BGSU. They outsource their custodial staff there.

More, during the school year, the work is great. You give your supervisor your class schedule and just come in whenever! You mostly do main areas, and things the full-time staff is unable to get it. You meet great coworkers with this job, and it really had a family feel. I created great relationships with all my coworkers and supervisors through Campus Operations. Each semester, you get reviewed, and if positive, get a .25 cent raise. So, if you start as a Freshman, you could be making good money by the time you're a Senior! You cannot keep this job after graduation, which is the only reason I am currently not employed with them. Great job, sometimes really gross (as it is a custodial positon).

All of the issues working as a custodian could be fixed if the workers unionized (ooo scary word and would never happen but really should). I started full-time in good faith and worked very hard to meet the expectations of my managers and higher ups but quit following a large staff meeting with the university. You have a short training period and what may start out as one or two buildings to clean may turn into 3-4, the understaffing issue will never be resolved until some serious changes are made to the pay and workload. I don't believe they treat the more experienced staff with the pay or benefits they deserve and the overall tone of the admins towards their staff was disrespectful; serious questions about pay were met with excuses and serious questions about the workload were dismissed. But, what REALLY made me upset was they were contracting out cleaning to a third company to avoid raising their pay rates to their own staff or just trying to improve the working conditions of the staff that was there. The pros are on good days you can get into a routine and most of the work is done in the morning before students arrive, but meeting all the expectations of your managers with so little staff was always stressful. 

Working as a teaching assistant was a good experience, as i learned to better communicate and improved my presentation skills.
My day begins with the equipment set up (projector and computer), then i assist the students on their computers while the instructor teaches.
I learned more about the software because the students had so many questions and sometimes problems I had to fix or undo.
I learned how to manage a class with or without the instructor and ensure everyone was on the same page. This includes the slow and fast learners.
I had the best Boss at work because he was patient with me when i first started and always told me how i needed to improve or when i did something good.
The hardest part of the job for me was the fact that it was repetitive, we taught the same thing four times.
I enjoyed my job most when the semester came to an end and the students who had little or no knowledge of scheduling prior to the class became very good with the software and the art of program management.

Working in Bowling Green State University, more specifically The Learning Commons, I am in charged of helping students who are struggling with Math and Statistics related course. We assist students by helping them working on different topics within their courses as well as improving their learning experience by providing advice on learning strategy. 
The management of the company is very well designed. I have 2 direct supervisors, one focus on the administrative area while the other focus on academic area. 
The work place is very friendly and coworkers are always willing to help improve each other knowledge and communication skills. 
The hardest part of the job for me is to adjust my mentoring method to different types of learners. Since each person approaching math and statistics differently, it is very important for the mentor to find the best way to help the students. 
Knowing that we make a different around campus and help improving the students' learning experience is definitely the best part of the job since its encourage us to improve ourselves more.

Top Job Titles	Average Salary
Graduate assistant 5 salaries reported	$20,240 per year
Instructor 1 salary reported	$10.70 per hour
Graduate researcher 3 salaries reported	$18,167 per year
Associate professor 1 salary reported	$93,257 per year
Assistant professor 5 salaries reported	$64,000 per year

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