leasing associate

warehouse worker

receptionist

maintenance technician

hvac technician

Brady Sullivan Properties

With over 3 million square feet of commercial and residential properties under their control a typical day for me consisted of a meeting with my staff first thing in the morning. We discussed current projects and set priorities for the day. The rest of the day consisted of checking on the status of various projects providing correspondences as needed and providing management guidance to a staff of three designers involved on various projects at different stages of development. Occasionally, I would have to make myself available for various public presentations either to the Planning Board, ZBA or other local boards as necessary.

What I learned over the past year is that a real estate driven firm such as Brady Sullivan, which is run by the three principal Owners, creates projects of varying priorities based on the specific Owner. From day to day, your attention can be taken away from projects that need to see some progress, but might not be a priority to one of the Owners. It is a delicate balance to provide attention to needy projects while at the same time satisfying the desires of the Owners.

The management style here is very much hierarchical. Everything flows from the Owners down to various staff. Delegation of responsibilities is not encouraged and decisions are often delayed because of this.

Co-workers were generally pleasant, helpful and willing to learn.

The hardest part of the job was satisfying the Owners. There was no review of performance along the way nor are people typically encouraged or congratulated by the Owners if they did something beyond what was typically expected of them.

The most enjoyable part of the job was the fact that I had an opportunity to build an architecture department. We provided architectural services on a number of exciting projects over the year.

If you have no experience with property management this is a decent place to start. Entry level pay. However, you have to have a strong work ethic, excellent customer service skills and the ability to multitask. You will learn from the ground up from rent collection, sales, and building rapport with residents. Since the processes the company use are in the Stone Age, you’ll really learn from the ground up. After working at Brady Sullivan Properties for a while you will realize it’s one of the lowest paying property management companies in the area for your exact position. They claim to be luxury apartment living so when you compare the pay it’s kind of awful. Don’t be fooled this is a small family operated business who tries to run at a huge corporate level. For example, the company prefers expansion than providing quality care to the residents paying luxury prices.

Everyday there was a lot to do. You get used to the chaos eventually. Each task has a checklist with 5-15 items on them and you better follow it to the T. Perhaps it was because the company was so small but, if you made a mistake, you were made to feel dumb. -It’s in the training manual how could you do THIS wrong- On top of that you would not be named but be the cause of a mass email to go out to every employee about what you did wrong. How petty.. how awful it is to demean your employees than provide proper training. There’s a common saying that the corporate office could not survive a week on site. 

The people in the office that you meet will become family. It’s inevitable. You get the world thrown at you daily and you have to work as a team to accomplish tasks and goals. And when negative responses from the corporate office come in, they’re your emotional support system. There’s more I can say for my review but this would be too lengthy. If you’re looking to apply this a decent entry level position.

Brady Sullivan has created a unique culture from recruiting qualified, fun, energetic, and professional employees. Employees are expected to complete the duties of their positions, but with a very approachable management staff; they welcome ideas, suggestions, and recommendations that make your day to day tasks more efficient. 
One of my favorite things about working at Brady Sullivan Properties is experiencing the positive impact they have in our communities. Giving back to the neighborhood has always been an important part of the company’s mission.  I’ve been with the company for 6 years and they continue to find new ways to assist the local organizations that are the pillars of the community. They also like to ensure that the employees get to participate in giving back; whether it be delivering bicycles for the holidays or issuing an oversized check, opportunities for the employees to engage in “feel good moments” are around every corner. 
Coming from 10 years of retail management experience to property management, I can confidently say that I would never go back. I have found a career path that suites my personal and professional needs that is furthermore rewarding. Through hard work, dedication, and commitment, I have been able to advance my appointment. Advancements were not a result of staffing turnover, but more because the company continues to grow.  Being part of such growth is incredible.  
Company Culture. 
Advancement Opportunities.
Fun, energetic, professional peers.

What is the best part of working at the company?
Proximity to home which provided an easy commute. 

What is the most stressful part about working at the company?
Lack of support and training from higher ups and procedures/policies that change often. 

What is the work environment and culture like at the company?
Horrible! The lack of professionalism is seen across the board. Most people in the company in the position of leadership will bully, ignore and gossip constantly not only about other employees but residents as well. Senior employees will do what they want and no one seems to have the authority to discipline according to company’s policies and procedures. I have seen some miss work days, skip whenever they want, be constantly late and the most that will ever happen is they may put you on a “performance review plan, which may lead to termination but never does! 

What is a typical day like for you at the company?
The company’s mentality is one of all hands on deck, which in theory sounds great, employees are well versed in all aspects of propriety management but if you are a good employee, you are stuck picking up everyone’s slack. As an assistant property manager you are conducting tours, processing applications, handling resident complaints, lease renewals, parts ordering, invoices, move in and move outs, etc.

The people within Brady Sullivan are amazing, I have no complaints there. Everyone was wonderful to work with and genuinely kind. However, the work/life balance of the job is not as fantastic. 

Your schedule will be Sun-Thurs or Tues-Sat, unless you have a reason to have a split schedule. Depending on the office you work in, you’ll be working two of those days by yourself and if something comes up in your own life, they take that as “simply too bad”. If you’re scheduled, you’re working and that’s that. Sick, funeral, family member in the hospital? Hope you have someone to cover your shift because Brady Sullivan doesn’t allow unpaid time off. They are not flexible whatsoever with scheduling, especially for a weekend shift. 

Outside of the minimal work/life balance, there will be times where it is incredibly slow and you’ll likely sit with nothing to do and nobody to talk to for hours on end. They started using an AI assistant for their lead system, which sort of takes away half the purpose of a leasing agent, so that’s unfortunate. 

At the end of the day, the people within the company are kind and supportive, but the company’s policies are not great. 

Overall I had a great experience at Brady Sullivan Properties.

I have been an intern the past four years and attended school at Saint Anselm College. I have had experience working with the Controller, CFO, COO, Contracting, and Accounting Department during my time here. Every time I took on a new project or task I was taught with patience, reassurance, and was encouraged to ask questions. 

The management here does an outstanding job. They all share values of communication and leadership among those they work with. 

The culture here is laid back, but professional. It is a very team oriented place to work. 

There are many enjoyable things to say about working here. I had great supervisors who constantly encouraged me and gave me advice for my future. They have many fun office parties during the holidays with some really cool prizes you can win. The company constantly gives out free Red Sox tickets. There are free lunches every Thursday for employees.  On special occasions (Birthdays, Holidays, or Peoples Last Days) we are usually taken out to a restaurant for dinner/ lunch.

A very strange place to work, seem to thrive on the idea of being rude, crude, and punishing attitude toward their employees. Very old and outdated management style (like the 1800s) thinking that you can degrade and demoralize people into submission and expect some type of die hard loyalty. No technical abilities, zero communication skills, very poor quality, money appears to be mostly spent on marketing fluff. 

I came to realize that I was like the 9th guy in line for the project I worked on, others quit one after the other. This is their legacy, they go through good people with incredible turnover. Not just my opinion, it is their reputation in the HR and contractor communities. When I have interviewed with staffing agencies or other companies since, they all (literally) ask me how long I lasted and rolled their eyes and shake their heads. It really amazes me how bad a reputation they have with the small working community we have here in NH. They are spread very thin in a shaky market, stay away and save yourself a lot of aggravation.

BSP is the most friendly and supportive workplace. I’ve had a pleasure of working for Brady Sullivan Properties for little over one year as a Property Manager. I’ve been a property manager for 6 years and I love working for a company who cares about their employees and focuses on teamwork. I’ve ran properties where it had felt like I was the only one running the show and it’s so refreshing working for a company whose employees helps one another no matter what department you’re in. If I ever need help with anything or have a question, I am rest assured that my wonderful Regional Manager is able to assist or point me into the direction of who can.  I am apart of an incredible team of 4 and we handle all leasing and maintenance needs of our 209 units (a mixture of apartments, single family homes and town homes). We have the pleasure of serving some great residents, furry ones as well! I’m very grateful for the opportunity of working with BSP and would recommend anyone who is looking to work in a positive atmosphere with some incredible people to apply!

I always have a plan of action that I think about on my way into work, however as soon as I get to work my plan of action quickly is put on the back burner. Property Management /Mill conversion has been very productive at Brady Sullivan Properties. The constant purchase of new acquisitions of mill buildings to convert into residential condominiums is a huge project where I am processing expenses, entering budgets, and reporting project costs and overviews.
I am one person processing over 150 invoices per day as well as issuing daily check runs, cost accounting, tax planning and much much more. I have learned a great deal about myself while working at Brady Sullivan Properties such as my potential, patience, eagerness to learn more and quick responsiveness to invoice discrepancies. I cant say that I have a hard part of my job becuaes I am so busy I dont believe there is a hard part to it. I enjoy my job, however I would like to explore other options and increase my financial potential.

The day at work is fairly stress free, especially with the market right now, there are very few things to do when there are not any apartments to rent out. However, don't expect to get a day off for the first SIX months of your time with them. They do not allow unpaid time off EVER, you will get written up if you do. You get 24 hours worth of PTO at the start, but once those are gone, let's hope you don't get sick or have an appointment during the work week. After that six months, you get 5 days worth of vacation for the next year, so once again, don't think you'll ever being doing anything outside of work. 

Also depending on the office you work in, you will sit alone with no crucial work to do at least once a week, when there are plenty of meaningful things you could be doing in your personal life. Offices are open 7 days a week, which they really do not need to be, but the company does not want to hear it. So be prepared to sit in an office on a wonderful Saturday twiddling your thumbs. 

Top Job Titles	Average Salary
Leasing associate 2 salaries reported	$18.25 per hour
Warehouse worker 1 salary reported	$350 per day
Receptionist 1 salary reported	$17.00 per hour
Maintenance technician 1 salary reported	$21.10 per hour
Hvac technician 1 salary reported	$33.28 per hour

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