host/hostess

escape room manager

game master

entertainment manager

room manager

Brainy Actz Escape Room

I started working here in my senior year of highschool. I did enjoy it at first when some schools were still on summer break which meant a decent amount of bookings. The booking based schedules are a bummer, I've been scheduled for an entire week before and didn't go in once. I've went through three managers in my time, and all of them were nice. Some coworkers you'll see more than others but for the most part I enjoyed all of my coworkers. Everyone had a bond with eachother and my latest manager sometimes felt a lot more like a friend then a boss. This didn't make her a bad manager though, she was very set on making the business succeed. She added new items to the splatter room, new hints to rooms, supplied the rage room weekly, and focused on building repairs and renovations. Training was very bare bones and didn't prepare for what would really happen on the job. We were told when we got hired that we'd make commission off of items we sold in the rage room only to be told 2 weeks after getting hired that they don't do that. The schedules are very flexible as long as you have the staff to cover it and make sure your manager is made aware some time before. The nerf, rage, and splatter rooms are all very lackluster for the price, so prepare to deal with slightly bummed out customers. The clean up for these rooms is also time consuming, but you get paid as long as you're doing something so enjoy it. The power ups in the Nerf Room barely worked. The only way you are paid is if you have a reason to be in the building otherwise if you plan on staying in the building be sure to clock out. Payroll team wants hosts to time each of their tasks. The escape rooms are fairly easy to set up and host just a lot of memorization but there are chest sheets available when you start. Overall if you're a student who needs some work experience and a bit of money it's a good place, otherwise look for a second or completely different job if you're looking to maintain a lifestyle.

Working at Brainyactz is an exhausting experience where a typical day consists of back to back shifts without any guaranteed breaks or lunches. You learn quickly that the environment is built on high pressure and low support especially when it comes to the upper management. The leadership is consistently lazy and avoids responsibility by trying to delegate impossible demands to staff who are then blamed for every single failure that occurs. The workplace culture is toxic because concerns are met with total indifference or told that if you do not like it you should just leave. The hardest part of the job is definitely being forced to lie to and deceive customers on a regular basis which creates a massive ethical strain on the employees. The administrative side is just as disorganized because you must manually and accurately log all your own hours while properly listing every task completed during the shift. This level of scrutiny only applies if you are in the store which is never a guarantee. You might be scheduled for a 6 hour shift and never actually come into work or get paid for that time even though you are expected to halt your life and constantly check the Resova booking software yourself. The lack of a stable schedule means you often have to bring yourself to work 30 minutes before a booking with sometimes only an hour of notice to prepare. It is an incredibly stressful way to work because management puts all the responsibility of monitoring the business flow on the employee without offering any compensation for that constant availability. There is honestly nothing good to say about the experience because the management simply does not care about the well being of the team or the honesty of the business.

Its very difficult to get any substantial income flow from this job. At minimum wage, you get paid almost $12/hr. 

You may only work 1 hour a day some days. You only get paid for bookings and a slight upgrade for "commissions" (walk in bookings)

If you are scheduled to be on the job, you're required to check the booking website every 30 minutes. 

You are expected to come in ONLY if a booking is scheduled and if a booking doesn't happen then you don't get paid (even if you were checking every 30 minutes).

Hosts are expected to work alone. Shifts are from 12 to 6 pm and 6 to 12 typically. 

The night shifts are scary as you're left to manage the entire workings of the location solo in a fairly active location.

Police are frequently seen across the street arresting people.

Commissions are basically nonexistent. They are tightly managed to the point where if YOU input something wrong, they wont fix it and you wont get credit for it.

The Mesa, Arizona location is given support and maintenance assistance from other states' locations rather than someone based in AZ. 

Good luck making plans, being productive, or anything with the chance of having to go in looming over you.

On an average day, you will be assigned one of two possible time blocks, either noon to 6pm or 6pm to midnight. During this time block, you will set up games for scheduled customers and clean the rooms and halls when needed. The experience is fun and generally easy if you enjoy escape rooms. However, your weekly hours worked will not be consistent. You will only be at location if there is a customer booking to attend to, and you will only be paid if you are at location. There have been days where I did not go to work at all during my assigned time block. Besides this, employees are generally friendly, if you have anybody there to assist you that day. Most times you will operate the building alone, unless there are too many bookings. Additionally, upper management was frequently uncommunicative or unresponsive. The hardest part of the job was cleaning the Rage Room or handling angry customer complaints, but I did enjoy monitoring cameras and giving hints to players as they went through the puzzles. Overall, Brainy Actz is a fun and laidback job most of the time, but the basically random hours makes paychecks unreliable. Would not suggest applying to this as your singular full time employment.

The people I worked with were phenomenal, but this job constantly has you on call. You're scheduled for a certain amount of time and those aren't even guaranteed. If there are no reservations, you don't get paid and you stay at home and have to constantly check the website to see if there's a new reservation and when you go in. You also never get any breaks and when it comes to questions beyond you or even management, you can only text those above you and even then it may take a while for them to respond.

You can be scheduled to be there until 1 AM to close up and there's no security so sometimes it's just you closing by yourself. Most of the time someone else may be there though which is nice. But again, it comes down to reservations.

It’s a very laid back lazy job, not good at all if you would like to make a living and be able to eat 3 meals a day etc etc. Very poorly ran company the management team have 4 brain cells combined, the hours are terrible the pay is insanely terrible considering the hours you get. It’s not a consistent pay at all every paycheck is different and very little, basically this company is a cheap money grab scam situation it’s honestly sad to see scammers continue in this age. 

very fun and entertaining job but you will barely get hours after summer break is over. you don’t get paid for basically being on call and having to show up for the booking instead of already being on sight. if you only show up by booking then you should be getting paid for being on call or they should mention it on the job post. they should really make it booking only or have employees there when scheduled to prevent messy show ups, because nobody can guarantee to be there at the exact time there is a walk in if they aren’t already at work. 

I worked here two years ago. While it was fun talking with people and getting to know them, that's about the only plus. 

Hours are based off of bookings, so you could spend your entire day on-call and not get any work. The training was atrocious. We were given maybe two days' worth, none of which included what to do when the escape rooms' *entirely electronic* clues don't work. 

If you want to spend hours between bookings at the building with nothing to do, just remember you won't get paid since there's no customers. 

I worked here for a short time because they wanted me to drive 100+ miles a day. I was offered a pay raise of 50 cents to become a contractor, which is their way of paying people less and not providing any benefits. I want this industry to succeed, but it's full of greedy corporate overlords who have no interest in compensating people fairly or treating them with any sense of dignity.

It seemed like a good job when I started working there, but theres always a catch. I barely work at all, even when im scheduled and we're all paid in whats basically table scraps. I probably get 20 hours a week MAX. If you work here you will feel as if you dont get paid enough to do what you do, and you dont even do that much. The best part about this job is your coworkers but you never EVER get to see them unless its a meeting. 

Top Job Titles	Average Salary
Host/hostess 5 salaries reported	$16.66 per hour
Escape room manager 2 salaries reported	$21.00 per hour
Game master 1 salary reported	$17.13 per hour
Entertainment manager 4 salaries reported	$20.13 per hour
Room manager 2 salaries reported	$14.00 per hour

Working at Brainy Actz Escape Room: Company Overview and Reviews

Brainy Actz Escape Room

Brainy Actz Escape Room Ratings

Popular jobs at Brainy Actz Escape Room

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected