sales associate

retail assistant manager

line cook

Brandy Melville

A typical day at work included opening the tills in the morning and making the daily zone chart & break sheet for the emloyeess working that day.  When new inventory came in, emails must be sent to the owners to confirm the successful delivery.  Making sure that all sales associates are zoned where assigned and making sure that each zone has appropriate coverage.  Visually merchandising walls tables that are not aesthetically appealing. Training all news associates how to maintain and operate the dressing rooms how to maintain their zones.  Customer service duties included answering phone calls, emails, and chat requests with issues or concerns with their online or in-store purchase or an unpleasant experience they might have had at our stores. Although the work environment is un and easy-going, I could truly say that there is a strong lack of organization, communication and structure within this workplace.  The hardest part of the job was dealing with several closing employees not showing up to their shift, so it would take up to three times as long until all go-backs were properly put back and the store  folded perfectly.  I often worked shifts lasting 8 hours minumum, but if there was more to be done (often the case) I found myself working 12-14 hour (sometimes longer) shifts. The best part about this job was all of my amazing coworkers.  It truly made the staff feel like a team since everyone got along well.  Workers were friendly and cooperative if you ordered them to fold a table or do go-backs.

Brandy Melville was my first job at 15 1/2 years old. I was paid min wage and I worked as a sales associate. I worked for this company for around 1 1/2 years. Which is long considering the high turn over rate. Overall, I would not stay at this job for more than 6 months, there is no/little room for advancement and managers hire employees based off looks and not ability. This is because the company wanted to project a certain reputation, seeing that their customer base was mainly teens.This entry position resulted the staff being mainly consisted of 15-18 years olds, and as you predict there was lots of gossip going around about each other, and terrible service for the customers.



There are little to no benefits other than the 25% discount I received. If you like Brandy Melville, don't work here because this led to most of the girls using a huge chunk of their paycheck buying clothes. During this time, I learned retail skills that I still used today. A plus was that my manager was understanding and was very felixable with my schedule.


However the way they laid me off is that they reduced my hours ALOT and eventually I wasn't scheduled for weeks. This was highly unprofessional because companies do this so you have no choice but to quit and they don't have to give you a severance pay. This was shady in my opinion.



Cons: low pay, little advancement, your co workers will either be your best friends or enemies, company sees you as replaceable (which you are), hires are based on looks, and barely any benefits. 



Pros: Good felixablity, discounts, hours are reasonable, learned people skills, and alright temp job.

I have always loved the clothes at brandy melville, so I was really happy when I got a job there. You do get an employee discount ( when I worked there it was 15% ) which is nice because you can hold things back for yourself to buy after your shift. You often get to be the first to see new shipments of clothes that sell quickly or clothes that are rare that are in the back which appealed to me. The manager at this location is very sweet, although I have heard mixed things about managers from other locations. Most of the girls you work with are pleasant, sometimes younger girls that are hired can be kind of rude. The store will get super crowded on Friday nights, weekends, breaks when school is out, and sometimes the sororities from UC Irvine will book the store and then you have to deal with a super large group of girls sometimes after hours if you’re scheduled to work. You also might be expected to stay after hours to reorganize the store (typically Wednesday nights), so if you have a busy school schedule or a lot of things going on I’m not sure I would recommend this job. I think it’s fun to sort and fold the clothes, some coworkers think it’s boring, and you get the attitude from them that they’d rather not work and would like to be standing in the corner on their phones instead. A lot of people don’t stay too long working there. For a lot of the girls, including myself, it was more of a temporary job. Hope this helps some of you that are applying 💞

My time as an associate at brandy Melville was wonderful, eventually I was promoted to store manager of my location and with that I learned what the company actually is about and how deceitful the company and brand is. Unfortunately there were constantly rumors flying around about each location like the brand owners sleeping with young female employees or girls coming forward saying they were laid off because of gaining weight. The hiring process is horrible. Every interview I would send in to one of the previous company owners who left the company shortly after I had and I would send a summary of each interview and then a photo of the applicant. Well they only would say yes to specific types of women and would often respond “don’t hire” to girls who I reported well for the position, and “hire” for younger 14-15 year olds who wanted one 4 hour shift a week, which we weren’t hiring for. It’s a total mess and a waste of time. Once you think you’re advancing in the company they will most likely lay you off. I haven’t known many people to work there for more than a few years in management besides some of the key people at the Santa Monica location really.

I started working there over the summer after using the QR code in the store to apply. At first, I felt like the management was really nice and my coworkers were all trying to help me learn more about the job. As time went on, I was constantly doing all of the work that no one else wanted to do while my coworkers gossiped and were on their phones. It was all very cliquey and felt exclusive like the girls who worked there found joy in making customers feel bad about not fitting into the clothes and finally being the ones behind the counter with all of the power. Some of my coworkers were very supportive and genuinely made efforts to be my friend, but I always felt left out more so than is natural when you're new. I took the job in the first place to help make the store experience much more positive for the younger demographic that it serves, and when I would try to take time to help people and get to know them, my manager would get upset that I wasn't doing something else. It started to take a negative toll on me mentally, so I quit and my manager was very kind about it all, however, the brand refused to pay me for half of the hours I worked. 

I do not recommend working here. The work environment is extremely toxic. Most employees spend their time gossiping and creating drama instead of focusing on work, and the majority are very immature. Management consistently focuses on minor issues and micromanages small mistakes, while completely ignoring the bigger problems, like the constant gossip and unprofessional behavior among staff.

It’s very stressful to work here because you never know what will set a manager off, and you’re often yelled at in front of customers for things that shouldn’t even matter. Communication is poor, support from management is almost nonexistent, and favoritism seems to play a big role in who gets treated well.

Overall, this job is not worth the stress at all. If you value professionalism and a healthy work environment, I would strongly advise looking elsewhere.

Great work place because you are able to meet and befriend so many girls your age, however the brandy in Boston was quite understaffed and consisted of many long shifts and hours overall. the girls are great however some, including myself, were hired before application which results in some tension as many of the girls are inexpierenced and don’t take the work very seriously. Overall, it is fun working there and I recommend it to anyone as long as you’re not self conscious and you love yourself- because in an environment with so many gorgeous girls your age petty jealousy arises.

The job itself is easy enough; it mostly consists of folding, go-backs, and using the Point of Sale system.  On the other hand, the store would also be super crowded, making it claustrophobic and harder to properly do my job. 

The majority of my coworkers were extremely nice and attentive to their jobs. However, the management lacked in certain categories. Just as an example, a lot of bullying occurred, and because the perpetrator was a keyholder and friends with the manager, if you said anything, you got retaliated against by getting bad shifts and undesirable zoning. Overall, the management was immature, and there is 0 oversight from the company itself. We don't have an HR, making it difficult to voice experiences and concerns.

Brandy Melville had to of been the worst job I had attained. The company's owners were more concerned about having good looking employees rather than having good work ethic. No matter how well you did at the job it was never recognized. The owners, as well, would ask management to take photos regularly of their employees and their outfits and would decide whether or not they were good enough for the store based on one photo. They also would come in and fire good employees simply because that particular day they were not dressed well and did not look their best (had on no makeup ect.) The company has shut down many stores including the location I worked at and probably because of how awful the company truly was. I wouldn't have recommended anyone to work here.

Working at Brandy Melville as a teenager was a fun experience. The environment was mostly made up of young, like-minded people, which made the job enjoyable. There was no formal interview process; they hired primarily based on your style and appearance. While most coworkers were great, some were a bit hypocritical, which could be frustrating at times.

The hourly compensation was good, but as a part-time worker, there were no benefits. The discounts were fantastic, and the company was really accommodating when it came to balancing work with school schedules. Overall, it was a good first job, but definitely centered around image and fashion.

Top Job Titles	Average Salary
Sales associate 7 salaries reported	$20.86 per hour
Retail assistant manager 6 salaries reported	$15.67 per hour
Line cook 1 salary reported	$20.00 per hour

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