direct support professional

direct care worker

respite worker

personal care assistant

personal assistant

Braverhood

I work with the individuals one on one, I am never asked to come to the base. The individual and myself travels all around NY, I’m introducing them to new environments, new people, cultures etc. Along with taking them out, each individuals have goals that need to be met. If the individuals are in good moods - then your day at work will be great. If the individuals aren’t feeling well - then it can be a calm or very stressful day at work! Some individuals in bad moods will protest/hit/stall rather then complete the task. Because of the 8 hour a day limit (most cases don’t need 8 hour days) and the various times to work, I do not recommend making this job a career choice!

No training learn..as you go. Your given over 60 cases, YOU yourself need to find and hire a worker for the families approved services. Benefits, single people pay $350 a month no dental. You don’t get paid on scheduled dates & pay check is different salary no matter if your paid hourly or salary! Can’t work more than 40 hours a week, or you get told off!
No micro management but a you get a whole lot of stress!

During my tenure at Hand in Hand Family Services I was able to develop a great relationship with my consumer and family their members.  learned patience and direct care skills to assist clients in completing and learning Daily living skills. The hardest part of the job is when a family refuse to assist with the goals to help empower a loved one. The most enjoyable part of the job is seeing someone build daily living skills and able to progress and move forward on their own with the set skills learned throughout time.

What is the best part of working at the company?
Participating in the activities with the children as they learn their dancing skills. 

What is the most stressful part about working at the company?
I don’t find anything stressful about working at the company. 

What is the work environment and culture like at the company?
I get to work with children who have different personalities and artistic abilities. 

What is a typical day like for you at the company?
I only work once a week at the company so it’s basically just word of mouth from one of the parents.

I'm not sure why these respite positions don't pay more for all the work some families make you do. The max rate for self directed cases is $20p/h and its no fault of the company but medicaid rules. I used to basically be a nanny and earning that amount. Wasn't enough to survive and medicaid won't approve any overtime either. This is good for a side job and earn some extra cash.

Discrimination! I worked there briefly as a billing clerk. This company is disorganized better said upper management. The pay is low and no benefit. The billing clerk prior to me quit in 2 days. Working for the billing department was the worst. The supervisor stays on her phone bearly works and takes an hour lunch break comes in late and leave early everyday. So the rest of the billers. No organization. No career advancement. The workers in billing department are not welcoming at all if your from a different race.

If you want a job and don’t care how the owner treats you then apply. I wouldn’t recommend anyone to come work for Hand in Hand the owner doesn’t listen to her staff, she won’t come cover shifts, and is ok with burning out her staff. She doesn’t like to pay her staff fairly always worried about paying over time. She asks what is your availability you tell her and she doesn’t care.

A typical work day consists of meeting the needs of the client by showing them how to care for their Activities of Daily Living. I learned to be more humble and patient with clients with Autism. Management was not too involved in the cases with client. The hardest part of the job was teaching client how to learn ADL's.

Pay checks were constantly late (yes they mail paper checks) and sometimes they dont even bounce, but several times they do. Management doesnt care about its workers at all unless you are related to them. They have very thin ethical lines they dont mind bending for their benefit.  

If you want experience with kids with developmental disabilities, and have the patience for it, its great. You form such great connections with these kids and their families. But management can be a bit disorganized and hard to reach, and there definitely needs to be more thorough in person training for DSPs. 

Top Job Titles	Average Salary
Direct support professional 343 salaries reported	$21.18 per hour
Direct care worker 145 salaries reported	$19.01 per hour
Respite worker 92 salaries reported	$26.28 per hour
Personal care assistant 43 salaries reported	$19.00 per hour
Personal assistant 36 salaries reported	$19.00 per hour

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