health information specialist

field representative

sales representative

patient access representative

durable medical equipment coordinator

Breg, Inc

Every job has it’s issues, and that’s expected, but the issues at Breg is upper management not the most common issues you see in warehouses. The VPs and Directors are the ones that hold no accountability. The amount of changes they make without feedback or input and when things don’t work out, the blame that gets placed on the managers is insane! I’ve never seen a company that thinks so highly of themselves but so low of the actual ppl doing the work. The lack of communication is unbelievable but the amount of blame is enough to go around when the lack of communication was the issue in the first place. They want to talk about culture all the time, but do not know what culture truly is because they only care about what’s going on in they own bubble. The associates deserve better and truly work hard in most cases, but will get fired or accused of “not working” just for speaking they mind.  The disconnect between HR and the actual people doing the work is crazy. HR only listens to what upper management is saying but never hears or gets the feedback of the ppl actually doing the work and the people of changes they are making affect.  HR cares about protecting themselves and the people above them, not the associates who really need the protection. It’s sad to say I don’t see it getting better, and I only see the few good supervisors we have left leaving. We have a supervisor on 2nds that just started that spends all night outside smoking and leaves a lady who doesn’t know what she is doing in charge. We have another supervisor that sits all day and talks to people crazy and very rude, but going to the director or HR doesn’t work because he becomes the victim. I’ve been through 7 directors in my time here, and I’m sure it’s going to go up. 

I've never worked at a company with a higher amount of turnover. Ever. Every day people are coming and going here. The pay is adequate at best and the benefits are an absolute sham. The company is far too top heavy so there are a lot of meetings that go on that lead to nowhere except for manual processes for those few that actually have jobs to do. When someone is let go (usually due to cost saving), their position is not back filled and instead their work is passed off to the next person in line, who is already likely being asked to do too much as is. 

Everything here is a manual process. When ideas are broached to streamline a process or to automate something, the dozens of managers will have meetings about it but very rarely does anything actually get accomplished. The process continues to be manual. The reason behind this is that Breg cares only about one thing. Revenue. All decisions lead back to how we can make every customer happy in their own way, so instead of having one process in place they have dozens which leads to a stressful situation for workers, who then leave, and the cycle continues.

There are very few at Breg who know their jobs inside and out, and it shows on a daily basis. Those that do are definitely taken advantage of.

Also, HR is a joke at Breg. Their sole purpose is to back whatever sales wants and whatever the  VPs agenda is any given point in time. 

I loved working at Breg, Inc. and their culture is something I would like to find again. The one belief that I appreciated the most was feedback. It was only management giving feedback but the employee could also give feedback without retribution. I had one team member that just loved to gossip and stir the pot. I steer clear from people like this as they are not conducive to a positive work environment. My desk was set apart from the other collectors/billers so fortunately I rarely heard what was being said. The hardest part of the job is knowing when to stop and take a break. Many times I would get wrapped up in a project and forget to take breaks or lunches. I also help team members if there is a group project with a deadline. I finish my portion and then ask who needs help. The down side of that was team members that would slack off. When we were told "team India" would be helping with collections, the writing was on the wall. The hardest part was the day they told us our jobs were being eliminated even though we were told we would be repurposed within the company. If the opportunity came up to work there again but only as a contracted employee.

What is the best part of working at the company?
I have been working with Breg for a little over a year the best experience I’ve had is everyone works as a team you can go to management with anything, and they welcome you questions are not frowned on everyone is willing to help additional training is also given as well as weekly 1 on 1 to see how we are doing as an employee or if management needs any feedback on how they’re doing as a manager I love working at Breg

What is the most stressful part about working at the company?
Learning something new can always be stressful, but so far with how everyone works together it’s not stressful

What is the work environment and culture like at the company?
The working environment is very welcoming. Even though I work from home we still have our weekly meetings and they make sure we have everything that we need with working from home as well as how we’re doing in our weekly meetings it’s the same as when I worked in the office with Breg.

What is a typical day like for you at the company?
Depending on the workload, it’s busy we always have something to do we stay busy

Good place to work with a company culture not set with a negative perspective.  
Too much emphasis on culture, not enough on improving company efficiency.  If even half that time was focused on improving company systems and bureaucracy, it would do a LOT of good.
Pros: 
- Often good work-life balance.  Managers are very understanding for their team when time needs to be taken off for family matters.  No real resistance to taking PTO (the only real benefit given since pay is lower than market, healthcare not good, etc. (oops, this is the Pros section). 
- Eng Management genuinely wants to put out great products and do good work.
Cons: 
- Not much experience in the teams in their legacy products or actual biomedical understanding.   Management doesn't listen to lower level engineer recommendations, leaving projects mired in overruns (time, money, etc.)  
- Avg eng. time at company is something like 2.5 to 3 years due to the consistent turn-over.
- Management seems lost on how to deliver projects on time, though they may be taking steps now to remediate that.  


The typical day was this company was extremely stressful and overloaded with a dash of boarder-line harassment. Way too much overtime for anybody. Money is not everything.

There was never enough time to finish everything since there were always "meetings" and "BregU" not including excessive "One on Ones". Their beloved "culture" is not really upheld by anyone.

I learned that management lied to me during the interview and I still managed to resist quitting for about 8 months. The worst part was my health when the anxiety, panic attacks, and loss of sleep due to the negative environment. 

I regret not reading the fine print during the interview. I'm sad to say that I also learned the harsh reality as to why many employees left before me.

Even though everything is monitored at this company, and I mean everything. It has a few blind spots that my manager loved to reserve to show her true colors. 

The only part of my job that I enjoyed most was when my patients were happy with my work.

Let me start with the positive, there are some great people who work here. Unfortunately they can end up suffering due to poor management and corporate failures in leadership.  The problems originate from a lack of accountability. It’s preached that employees should embrace empowerment and being bold, but unfortunately employees end up getting micromanaged and ignored if it makes the company look bad. If you do not align in thinking the executive management is brilliant you probably will not go far. There are multiple systems in place to make things easier but due to the aforementioned lack of accountability these tend to function poorly and often lead to things not being done efficiently and effectively. Ultimately patients and good employees suffer, resulting in a company that is more focused on their money rather than their well-being. 

I would never recommend anyone to work here. They placed cameras in every area of this place. They watch you like a hawk, they Unexpectedly fire people without warning, and it doesn't matter if you have worked there more than 20 years, they send letters in the mail telling you that you no longer work there anyone. Breg is an awful, disrespected place. They don't care how you feel all they think about is the $$$$ they are getting no matter if you have family or not. DO NOT work for this company. They are a multi billion company that ONLY cares for themselves not the employees. The worst company on the face of God's planet. This is by far the worst self centered place that thinks of dollar signs and sends their employees down the drain. Please for the sake of your family DO NOT COME CLOSE TO WORKING HERE because you will be next getting a letter in the mail saying they've let you go.

A very bad place to Work Management all out of place. Too many people being leads and team leads also too many people had their significant others working with him so it was a lot of fighting and arguing with other co workers in the middle of the Isles were people was trying to pick. No set hours they say that you were supposed to get off at 6 but end up every day getting off around 9:30. Fast paced job and when you get through with all of your work they make you go and pack orders out from people who have been talking and not working all day. And when it's a busy day and you get swamped and you ask a team lead or manager for help they take 3 to 4 hours to send you help down to your end and some employees will say no they don't want to help so they will just let you stay down there helpless. Terrible place to work!

•	I received calls from patients to help resolve any account issues.  I also made calls to insurance companies to check claim status.  I worked all correspondence and had a one week turn around requirement. 
•	Working at Breg gave me an opportunity to learn a lot about how to bill DME and the insurance company requirements. 
•	I enjoyed working with the management team, but they had a lot of turn over. 
•	I really enjoyed my co-workers, but again high turnover.  
•	The hardest thing about my job was being given the freedom to do my job without someone watching over my shoulder.  I enjoy being a medical biller, that’s why I have been doing it for so long. 
•	Being a medical biller.  I love helping people resolve their billing issues and getting the insurance companies to pay the claim and maximize the patients benefits.

Top Job Titles	Average Salary
Health information specialist 13 salaries reported	$21.42 per hour
Field representative 12 salaries reported	$22.58 per hour
Sales representative 17 salaries reported	$55,918 per year
Patient access representative 9 salaries reported	$20.17 per hour
Durable medical equipment coordinator 4 salaries reported	$57,863 per year

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