automotive technician

production technician

machine technician

senior financial analyst

maintenance technician

Bridgestone Americas

The pay is not that great!! If you’re hourly the only way you make your money is overtime. Oh but wait we can’t work more that 44 hours a week.  Even though my location is the 2nd busiest in the state. They want us to work like a dog but won’t let us hire anyone in the back!! Or up front. We cold use 2 more up front!! Like you expect us to do everything you ask but not have the staff. We have lost 2 service managers because the 1 was a women and they didn’t want to try and keep her even though she was number 1 in sales for 3 years straight and the 2 person was because it was so busy he couldn’t handle it!!  Upper management is a joke!! They could care less about you!! It’s never you guys are doing so good keep it up. But here’s a few things to work on. Nope you get a fist slam and they tell you everything bad you did instead of telling you how well you did understaffed. Even if the profit is way more than what you made last year!! They are creating more store but why???!!! If we can’t  have fully staffed stores now, how are you going to staff a new store!! The sales people get no incentives. You have to sell 1000 things just to get your spiff. That’s if you hit your number. If you don’t hit your number you don’t get any of your bonus that you work so hard for a month. The bonus structure is terrible if your manager. You have to hit so many things just to get a bonus. The safety coordinator has to do all the safety stuff. Which is what I do. But they don’t give you anything for it. No bonuses for no accidents. No bonuses for getting your safety stuff done first of the month instead of at the end. You have to create near misses. So 9 times out of 10 you have to lie and act like you almost fell. Or almost hit a car. Or almost got hurt. Even though there wasn’t any. They still want you to make it up. You get $100 if you sell 21 credit cards. But what’s $100 nowadays. That’s like saying here’s 20 bucks. The sales people barely get any incentives. Yeah I can afford to live on my own. But that’s because I’ve saved and had a lot of overtime. During COVID-19 we were the only major retail shop that had Their employees furloughed. They expected all the store managers to work open to close seven days a week. The assistant manager got to stay during Covid but could only work 35 hours. To me if that’s how you’re going to treat your store managers and let everybody go then you’re definitely a number if you’re just a sales person. They also do not pay their mechanics well. If you’re on flat rate you better hustle on busting your butt on fixing a bunch of cars if you want to make a decent paycheck. This company has been through a few different CEOs. The current CEO ran a major company into the ground. And then decided to become our CEO So now our company is starting to go into the ground. Because they don’t know how to run a business. They really need a woman running the show. Not to mention most women don’t get paid equally even if you are in the same position as another person in a different store. For example if I am a service manager at store A and I’m a woman I’m only going to make $15 an hour. But if I am a service manager at store B And I am a man I make $17-$18 an hour. This company is the worst company I’ve ever worked for. And I’ve worked for a fortune 500 company. I am currently looking for another job. The only thing I can say why I’m still here is because of my store manager. Once he quits I’m walking out with him. Everybody is understaffed and overworked and you don’t get paid that great. Also you can never get anything done because the phone does not stop ringing. I have the highest call volume in my store out of three states. But we can’t hire anybody. The holidays you only get Fourth of July Christmas Easter and Thanksgiving. Other than that you have to work. Also there is no work life balance so I have lost many friends due to this job. The turnover rate is ridiculous. If you started 20 years ago it was worth working for the company. But if you started in the last six years you won’t be there for much longer. I don’t know how many meltdowns I have had because employees don’t care about their job or because upper management is so mean and ridiculous that you have to go in the back and cry for a minute and then come out and act like nothing ever happened.  So if you’re looking for a job in the automotive field you might want to try another place. Fire stone is the definition of oxymoron. They want you to work work work work work and not say no to business but we can’t have overtime. They want you to take a lunch, which is only 30 minutes. But because we don’t have the staff you’re not gonna be able to take a lunch because you’re so busy. You don’t want to leave the other person alone for that long. So you end up ordering food and eating it in front of customers. I am a type one diabetic and this job is literally killing me. This company is about taking care of the customer but they’re not about taking care of their employees, hence the biggest turnover rate ever. So pretty much the managers in every store have decided to do their own thing. At least in my district they have. 9 times out of 10 if you leave here you’re not coming back. So keep on scrolling and find a different job. I know I will be soon. 

Do you enjoy working for an uneducated bully a street thug?  Do you like being yelled at and humiliated constantly in front of customers and co-workers? Do you enjoy thankless work and really rude abusive customers while standing 12 hours per day?  Do you have little self worth as a professional?  If you answered yes to any of these questions by all means join Firestone this is the place for you.  The following review says it all:  


“Abandon All Hope, Ye Who Enter Here...
Service Writer/Advisor (Former Employee) - California - September 21, 2018
What Firestone wants are compliant and obedient robots. You will be expected to memorize written scripts and deal with customers according to the scripts. Mystery shops and phone shops are routine. Incoming calls are recorded, monitored and critiqued regularly. Feel like you’re being watched, evaluated and judged? Well you are…constantly.

Be prepared to surrender your rights as a human being at the door your very first day on the job. Kiss freedom of choice, your life, your family and your dignity goodbye because you are now the sole property of Bridgestone/Firestone and they never let you forget it. Expect to be bounced around from store to store to store because the turnover rate is unbelievable and they absolutely cannot keep people. Think you’re getting a job at a store close to home? It's a lie. Unless there’s only one Firestone store in your town I see a long commute in your future and a lot of your income going straight into your gas tank. You probably won't be staying at the store where you were hired.

You will be required to clock out for lunch (under penalty of death), but you will rarely get a lunch ...and 10 minute breaks? Forget it. Raises are also off the table so don’t ask. You will be on your feet your entire shift and if you opened the store chances are good that you will also be closing the store. With few exceptions, all the stores are chronically short staffed and odds are very high that you will be the only one in the “front shop” greeting customers, writing repair tickets, making recommendations to customers, up-selling, looking up parts, ordering parts, receiving parts, re-ordering wrong parts, pulling tire orders for other stores, supervising the technicians, cashing out customers, handling Firestone credit card problems, dealing with a lot of very unhappy people in the waiting room who have been there for hours because two of your techs called off sick and worst of all you can't get any of it done because you’re constantly being interrupted by a phone that absolutely will not shut up. Sounds like fun doesn’t it? Yeah, mental breakdowns are pretty common at Firestone.

Your superiors won’t lead by example or by incentives; they instead lead by brow beating, bullying and intimidation; and that bonus you thought you were getting? Forget it. Whatever the policy was…they just changed it. If you survive long enough and have the “right stuff” (selling credit cards) you may get your own store someday. But don’t make the mistake of thinking you’ll be running your own store. Uh uh. Micromanagement is the word of the day at Firestone and your store will be run by the area and regional managers. The store manager is only there to make sure the area manager’s commands are obeyed, to participate in conference calls, make out the schedule, fill out pointless reports and to take the blame for everything.

Firestone likes to call itself "a premiere place to work”, but reality is far removed from the company’s lofty opinion of itself. It’s an insane asylum and a terrible place to work. The turnover rate says it all.

Good luck job seekers. I hope you’re able find a job somewhere else.”

What Firestone wants are compliant and obedient robots. You will be expected to memorize written scripts and deal with customers according to the scripts. Mystery shops and phone shops are routine. Incoming calls are recorded, monitored and critiqued regularly. Feel like you’re being watched, evaluated and judged? Well you are…constantly.

Be prepared to surrender your rights as a human being at the door your very first day on the job. Kiss freedom of choice, your life, your family and your dignity goodbye because you are now the sole property of Bridgestone/Firestone and they never let you forget it. Expect to be bounced around from store to store to store because the turnover rate is unbelievable and they absolutely cannot keep people. Think you’re getting a job at a store close to home? It's a lie. Unless there’s only one Firestone store in your town I see a long commute in your future and a lot of your income going straight into your gas tank. You probably won't be staying at the store where you were hired.

You will be required to clock out for lunch (under penalty of death), but you will rarely get a lunch ...and 10 minute breaks? Forget it. Raises are also off the table so don’t ask. You will be on your feet your entire shift and if you opened the store chances are good that you will also be closing the store. With few exceptions, all the stores are chronically short staffed and odds are very high that you will be the only one in the “front shop” greeting customers, writing repair tickets, making recommendations to customers, up-selling, looking up parts, ordering parts, receiving parts, re-ordering wrong parts, pulling tire orders for other stores, supervising the technicians, cashing out customers, handling Firestone credit card problems, dealing with a lot of very unhappy people in the waiting room who have been there for hours because two of your techs called off sick and worst of all you can't get any of it done because you’re constantly being interrupted by a phone that absolutely will not shut up. Sounds like fun doesn’t it? Yeah, mental breakdowns are pretty common at Firestone.

Your superiors won’t lead by example or by incentives; they instead lead by brow beating, bullying and intimidation; and that bonus you thought you were getting? Forget it. Whatever the policy was…they just changed it. If you survive long enough and have the “right stuff” (selling credit cards) you may get your own store someday. But don’t make the mistake of thinking you’ll be running your own store. Uh uh. Micromanagement is the word of the day at Firestone and your store will be run by the area and regional managers. The store manager is only there to make sure the area manager’s commands are obeyed, to participate in conference calls, make out the schedule, fill out pointless reports and to take the blame for everything. 

Firestone likes to call itself "a premiere place to work”, but reality is far removed from the company’s lofty opinion of itself.  It’s an insane asylum and a terrible place to work. The turnover rate says it all.

Good luck job seekers. I hope you’re able find a job somewhere else.

This work environment has led to illness, exhaustion, persistent migraine headaches, excessive stress and frustration coupled with a never ending flow of  constant systemic incompetence on so many levels. Clearly Unsustainable actions forced upon Service Managers and Store Managers alike, such as, Cutting hours and reducing staff based on threats from the Area Manager. Including forced technician relocation, in other words, Area Manager shows up, and say's, #2 Tech. Pack-up your tools, you are transferring to another location. Not a choice mind you, If you don't want to go, you can get a job somewhere else! in turn, drastically cutting the man power in the shop to a bare minimum, yet, still relentless in demanding increases  in sales and technician productivity. You will bleed to the bone, then told "We can do better" Upper Management is relentless and abusive! What you are left with is, significantly over worked, under paid, burned out and exhausted Store Managers, Service Managers and Technicians alike. Frustrated and disgusted employees across the board. As a Manager at any level, expect to work "All Alone, Often" you will be left to run everything, with no support from the Area Manager. They refuse to hire any talented people, they can't and are unable to. "Why" The company's Pay and Compensation is Poor and substandard. Hiring exceptional or even good qualified talent both at Management and Tech levels is not possible, they can't afford to take the huge "Pay Cut" just to work there! One more thing, At all Management and salesperson levels, you must know this. The Area Managers and Store Managers are, and will "Force you" and I mean relentless pressure! To sell the CFNA credit card to customers, "EVERY" Customer! The CFNA card is a substandard, below par "in store only" credit card in which the company locks in the customer to a 29% + high interest rate "Loan shark level" credit card /account. The customer regrets are "Deep" once they are trapped into this account. The customer complaint's seem to be endless. "Irreversible" If you have any good credit, say goodbye to you credit score, "for years" The damage to your credit, just from the CFNA bank's level of incompetence, errors and mistakes on there part is troubling. Again, "Irreversible" By the time you find out what they screwed up, It's too late! Not a big deal, as long as you just plan to pay cash for all purchases for the next seven to ten years! Cars, Trucks, Family Home etc.

I currently work at Bridgestone in La Vergne and I am a Tire Builder which one of the first jobs you can get into. If you are a lazy person any starting position you won't like that and we don't want you honestly, they offer bonsus if we hit our Target goal and have to many lazy people interfering with that already. I like to work and get stuff done makes me more proud of what I do and makes the days go by faster in general and keeps management off my back. So if you're that type of person it will work out great
12 hour days 2 week rotating shift
2 on 2 off 3 on 2 off 2 on 3 off
Starting pay estimate-
Tire building- $18 starting
Truckers - $13-15 depending on department
Maintenance 27-28 
And other operator jobs 8-16 warehouse is the worst pay by far
Are examples of what you can start out with. 
Tire building is the highest paid but is also the most work and most watched by managers. And no you won't know what position you until you are in orientation. After a year and a half you can apply for other positions. 

Raises- 6 months 50 cents 
              Year and a half another 50 cents or $1
              3 years you hit top out and it jumps up by alot 6-7
Topped out tire Builder can make 27 hour if they are a certain new piece of equipment it's 28.
There is overtime everywhere but tire building by far gets the most along with maintenance. Usually no mandatory unless nobody signs up. There have been times in the past where you can get unlimited ot but average is 1 or 2 days extra a week. You can also do a extended shift sometimes before or after your shift making it 16 hour shift so 4 hours extra. People at top out pay if they a ton of overtime can hit over $100k

Union-
Not a huge union die hard kind of guy by no means but they got us this great pay and it's nice to know they have your back if management starts going after you. Nice guys certain ones feel like brothers at this point. Definitely sign up for the Union because if you plan on not doing that don't work here you will get way to much grief and stuff like that trust me it's not worth it.

Management-
I don't have a problem with management but I am a good hard worker so they stay off my back. They do get on people who are lazy or don't show up. So depending how you work and what not will depend on the outcome.

Regular benefits 401k blue Cross blue shield 35% discount on all tires. And sometimes 50.

A typical workday at Bridgestone Americas Portland Distribution center consisted of inbound and outbound order requests being processed by qualified workers. This meant having the ability to drive a forklift was preferred, but could be learned. The mornings were frantic for the inbound receipts and the afternoons were usually very fast paced for the out going customer shipments.

I was educated on how to operate all types of equipment that this distribution center used. I also gained a vast knowledge of the warehouse management system that was put in place to help speed up production. This system allowed for all workers to inquiry any questions they might have about certain stock locations and all the information needed about a certain tire. I was also taught how to use time management and prioritization skills to my advantage. During my time as a inbound or outbound checker (A checker had to correctly identify that all tires coming into or going out of the warehouse were accurate with the customer order) I was able to organize for different aspects of the job, while ordering my tasks by which was most important to complete first. More importantly, working with the my peers to coordinate all these tasks to make sure all jobs were completed by the end of the day.

Management at Bridgestone was structured. This made for easy decisions to come down from the top. When something needed to be implemented managers usually came up with a creative way to achieve the goal. They did this with input from front line workers along with previous experiences.

Co-workers at Bridgestone were usually very motivated to get the job done. There was always a team effort put forth to complete all the tasks that were set out for the day. The co-workers made it easy to perform your own job and were very willing to listen for guidance and instruction, along with sharing their own thoughts on how to improve a certain aspect of the job.

The hardest part of the job was very long hours and the extended overtime every week. This meant standing or walking around the facility for on average 10 hours per day (six days per week during the summer) per week. 

The most enjoyable part of the job was the great people that I was able to work with. They were all helpful when you needed an answer and very willing to learn from each other.

I really respect what BSRO is trying to do within the industry. The company is going to great lengths to abolish the automotive industry's stereotpye, or at least its association to the stereotype. It's something to pay attention to. Give the company a chance if you're a customer (that would make all of us). Their Vision is much improved to what you already expect to experience when getting your vehicle(s) serviced. The rest of the industry would be wise to pay attention. Not there yet though...

With that said, too many organizational restructures in the too-recent past have caused job stability concerns within the field-retail structure, where revenue is generated.

The best part of working here is serving my teammates and peers.

The worst is the continual changes to the organizational structure, and ongoing politics, probably found in most organizations its size. No doubt the company will correct course, but from the retail-field perspective...it's unclear. The two entities, Home Office and Retail stores, are operating perpendicular to one another, not parallel...though that would be a revelation to both parties.

Job culture, at least for my role, is terrific in that I am trusted to execute my job description, to serve my peers and their teammates, and to do so without being micro-managed, which only makes me more agile and productive.

The store teams work their tails off. The Store Managers and their leaders WANT to own it, and WANT to believe in the company's Vision and intentions.

The truth to the industry's empty bucket of qualified technicians should be better explained to the retail teams. All they see is the organization spending more, but not on people. Clarification would put those concerns to rest quickly, as staffing the shops is an entire industry problem, and not one unique to BSRO only.

Great company overall. If you're looking for a great career, whether out of college or transitionally, BSRO will be a very wise choice.

Working in Bus Tire Services provided valuable hands-on experience with commercial vehicles and fleet maintenance. A typical day involved replenishing tires for mechanics, dismounting worn or damaged tires, performing tire rotations, and conducting daily vehicle inspections to help keep the fleet operating safely and efficiently.

One of the most important things I learned from this position was gaining a deeper understanding of vehicles and the importance of consistent preventive maintenance. The role offered opportunities to develop technical skills and become more knowledgeable about fleet operations.

The work environment was generally positive, especially because of the people. Coworkers and other personnel sharing the workspace were enjoyable to work with and helped create a supportive atmosphere. At times, the job allowed for independent work with minimal conversation, which may appeal to those who prefer working on their own.

Management could improve in several areas, particularly communication and responsiveness. Delays in responding to employee needs, late inventory arrivals, and a lack of effective communication sometimes made it more difficult to complete tasks efficiently and without unnecessary frustration.

The most challenging aspect of the job was the physical nature of the work. Employees are exposed to all types of weather conditions, including extreme heat, cold, and rain. The constant lifting, moving, and servicing of tires can be physically demanding and may require short breaks throughout the day. Additionally, some tasks can become repetitive over time.

Overall, this position is a good fit for individuals who enjoy hands-on work, learning about vehicles, and working in a team-oriented environment. However, prospective employees should be prepared for physically demanding work, varying weather conditions, and occasional communication challenges from management.


Even as a temp, I was there almost a year I was one of the few temp encouraged to participate in safety meetings and attend employee only functions like bringing my kid to play at Main Event as though were an employee which was really awesome for having been welcomed into the Bridgestone family!  They also plenty of times would not only encourage but listen and implement any suggestions I had for things like equipment to use for load size which reduced loading times and turn around and stuff like that made one feel not just a temp but a valued asset and appreciated member of the team. But, when they even talked about hiring me as a full time employee they not only didn't have the decency to inform of their decision one way or another but at the time I wasn't tripping since they were only offering $14/hour for full time Transportation Clerk and for a full time employee and as much as I did to me that wasn't near enough to survive on. But, their whole application process was pretty painful in length and time consuming from the like  2hour application process online, but then have the face to face interview,  the background  check, and the hair strand drug screen they do at hire and random for every employee for entire employment period,  the whole process for that to be completed to the time of actually start date would be like 3wk period and I didn't have to go thru all that remaining as a temp which they allowed me to stay on still even after turning down the full time offer though which was cool but they ended up being slightly cut throat when even thought I was moving on without ever asking if true and it wasn't true so that was not cool but overall I don't have much bad to say about the place!!

A typical workday would be to inspect your forklift. Get your list and go out get a pallet ,then start with whatever Bay your scanner tells you to go to ,and get how many tires your scanner tells you to get. Then go to your bay and drop it off. Get it verified by somebody else ,go onto the next order. 

Management is either asleep in the office or messing up what you just spent a half hour getting ready on your bay.. 

workplace culture is in a word a click. There is nothing that one person can do to avoid all of the social pitfalls of even speaking to a coworker let alone using the radio to call for help on any of your orders. 

The hardest part of the job was dealing with other people on the job. The job itself was pretty straightforward. Get forklift, get pallet with forklift ,get order onto forklift from whatever Bay the scanner tells you ,however if you need help or need to talk to another person at all at any point in time during your shift, you will run into problems. Somebody will be in a bad mood. Somebody won’t want to help you or just straight up cuss you out for bothering them.

And the most enjoyable part the break times and to which you didn’t have an order ,you weren’t cleaning the warehouse, aren’t ordered to do anything(mainly while everybody else watches you do whatever it is that you were ordered to do), and you just had time to chill in the break room, which would usually happen around the end of the week or the middle of the week Depending on orders and order statuses

Top Job Titles	Average Salary
Automotive technician 8 salaries reported	$22.56 per hour
Production technician 31 salaries reported	$26.01 per hour
Machine technician 4 salaries reported	$22.50 per hour
Senior financial analyst 4 salaries reported	$106,688 per year
Maintenance technician 2 salaries reported	$29.14 per hour

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