technician

senior technician

construction laboratory technician

diesel technician

shop technician

Briggs Industrial Solutions

 Management is more concerned with keeping team members happy instead of actually managing the business. The team members are very important but if the business is not running as it should why would you completely disregard the issues. At that point you are cheating the employees and the customers. There are really great folks at Briggs who are trying to do the best they can but at the expense of many who do not care about the company, the customers and defintiely do not respect their fellow team members.  Honestly, there is zero accountability for the team members and what they do which comes at the cost of the customers. I would not recommend this company. They say a lot but really do not mean what they say.

Work Days:
Hours worked: M thru F

What I learned?
Do not try to bring in new ideas or different ways of thinking. 

Management:
Puts on the appearance of caring but are very two faced. Really have no ideas on what to do to resolve issues. They are afraid to do anything to address issues because this might cause folks to get upset then to leave the company. 

Workplace culture:
Honestly there is not what I would call a healthy culture. The perceived culture is about taking care of the employee which is great. However, there should be a line where the employee cares about the success of the company as much as the employer gives all this support to the employee. If your operation is not running as it should management has a responsibilty to work these issues and hold folks accountible not act like its all ok and we will get through it. 
Its like charging 10k on a credit card @ 29% and not even making the monthly payment. You will never pay that card off and will end up owing even more in the end.   
Basically you might have happy people but what happens to the business?

Hardest part of the job:
Getting folks to see what they are doing or not doing and how it is impacting the customers and business

The most enjoyable part of the job:
Talking to and working with some really great folks who actually cared about what they did and the desire to see things improve


Performed general office duties including answering phones, filing/faxing/scanning and writing repair service orders.
Dispatched technicians to jobsites as needed.
Maintained spreadsheets with detailed records such as meter readings and maintenance and/or inspection dates.
Received and processed purchase orders and service invoices. Delivery of parts to customers and technicians if needed.

I learned alot about heavy duty equipment machinery, such as forklifts, manlifts, extended reach forklifts. Very interesting pieces of machinery. The hardest part of my job was that sometimes we were short on technicians. Therefore we had to rework the remaining technicians for the emergency jobs. My co-workers were very knowledgeable in their field of work. They got the job done in a timely manner. They taught me a few things about the equipment.
The most enjoyable part was the learning about the equipment and how it worked, and how to operate it. Management was good, they would help out with any major issues we had come up.

This company is very poorly managed. My direct manager was two hours away amd we had very little contact with him. Any problems or concerns we brought up to him were rarely addressed. When covid broke out we were told that we were considered “essential”, until one day while on a job site and actively working on a customers machine, I was called over the phone and told that I would not be coming to work the next day because I was being furloughed. At first I was told to keep my truck, uniforms, phone, laptop, and everything else, but then I was told I needed to bring it all to the yard and turn it in.  A two month furlough turned into an indefinite furlough. Finally five months later of being strung along by this company, I received a call out of the blue and was told they were eliminating my position. I also lost all of my employee stock options because I was just short of being fully vested. Briggs equipment  does not know how to treat employees amd suffers from terrible management. 

I was hired through 1st employment and was told it was direct hire position. after 3 months I was suppose to be hire on with Briggs, and not though 1st employment anymore. 7 months went by with me asking if I was getting hired on. they always told, in a few weeks, we are waiting for our budget to come back to see if we can afford you long term. the budget came back and they was plenty of room for me. but they continued to blow me of. The office manager is two-faced and talked about everyone behind their backs. they always made me feel like a Blow Joe and never valued me. I put in  my two weeks notice and they tried to tell me they weren't going to pay me for a holiday (which happen to be the last day of my two weeks), when I had been paid for previous holidays. I packed my stuff up and left the day told me I wasn't getting paid because "I wasn't a Briggs employee"

As an employeee of Briggs Equipment, this is not a good place to work. The Company Culture puts profits ahead of doing the right thing for customers. They have over a 200% markup on parts, Often have to do big heavy jobs with no help or support from within. It is a political place to work, High turnover rate in the sales dept. Dispatchers are clueless on how to manage a techs job. Service Manager has a take it or leave it attitude as well as the company as a whole. Facillity Manager is lazy, but yet keeps company moral down, and uses bully tactics to get what he wants. Parts manager gives lip service everytime you have an issue with a return part, they don't want back they want you to stick it to the customer. Constant lies by management is the daily routine. Sales people never show up after the sale, they promise the moon and stars and not deliver. Customers lose with dealing with Briggs.

What is the best part of working at the company?
There is no best part.  The management is condescending and non-caring.  The HR department is a joke.  No room for advancement.

What is the most stressful part about working at the company?
There is no best part.  The management is condescending and non-caring.  The HR department is a joke.  No room for advancement.  Employees are taken for granted and treated like dirt.  

What is the work environment and culture like at the company?
The work environment is okay, but the culture is almost non-existent.

What is a typical day like for you at the company?
Stressful and unsatisfying.  The job you do for the company is ignored.

I will keep it short without too many details.... Branch Manager only cares about herself getting her hair and nails done and getting back to McAllen around midweek.... Told me I had to learn spanish after I got hired, always talked in spanish and played spanish music on radio in office. She had office staff tell the company driver he had to clock out at 40 hrs. This was so she showed no overtime for company employees. With no company driver all day Friday, she would have office call on outside trucking....this again was not taking care of our company employees...This was really expensive, but showed no labor on our payrole....We spent mabe $1600-3000 on Friday, rather than paying our driver a day overtime...

They promise the world and don’t deliver, several promises regarding training, advancement, raises etc... and never follow through. The pay is low compared to industry standards.  If you are a fast and efficient worker you will get a target on your back. I did in one day what other technicians would take 2 sometimes almost 3 days to complete and was reprimanded and accused of cutting corners.  I put in 120 hrs in a 2 week period and serviced 2 times the units of any other technician and was terminated and accused of stealing time.

*A typical day at work looks different for everyone in diverse roles however the culture still remains the same and blended across the company. I believe I’ve learned that an amazing culture across the board can truly uplift a company. Management is built up of people who value their people more than they value a timecard. The workplace culture is truly the most respected I’ve ever seen.

Briggs has a great culture and has a great vision for the future.  They run a good company that is fiscally sound and responsive.  My time there has been a pleasure and they practice the open door policy with no exception.  

The company is under going some growing pains and this is evident in some of the slow changes taking effect.  The growing pains result in some slow communication issues and poor flow from top down.

Top Job Titles	Average Salary
Technician 44 salaries reported	$30.00 per hour
Senior technician 2 salaries reported	$30.00 per hour
Construction laboratory technician 11 salaries reported	$30.00 per hour
Diesel technician 12 salaries reported	$30.00 per hour
Shop technician 3 salaries reported	$30.00 per hour

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