direct support professional

program coordinator

youth development professional

learning and development specialist

regional director

Brighter Day, Inc.

They have a great idea and concept, but haven't updated their policies, standards or equipment/software since the late 90s-2000s. They are still using out of date software that isn't covered or updated to work with most programs (meaning data has to be entered multiple times in different locations). 

In home staff is paid extremely low and the mindset is to just offer overtime instead of increasing pay. This results in a high turn over and hard to fill positions.

Most office staff have been there for 10+ years and are extremely uninterested in working with new staff. They have a clique type mind set and go out of their way to exclude new employees and push them out. 
 
HR isn't used in a HR fashion. This role was recruiting and admin duties (data entry, filing, making packets). No decision making in regards to hiring is left up to HR. New hires are approved by a different department after a 3 minute (or less) meet/greet. HR is told not to interact with staff, including disciplinary/policy issue as the staff can take the clients and leave (making BDI lose money), so rules/policies/standards are not followed regularly or enforced, making everyone stressed. Out of date policies or policies with WRONG information are given to new hires and when management was confronted with this, they decided to continue to hand out this policy for another month before meeting to decided to correct the information. 

If someone in the office does poorly at their job, i.e., answering phones, doing training online, it is given to the HR Coordinator instead of re-training the other staff. It seems the HR Coordinator position is only needed to recruit and cover other roles. Every tasks this role does has to be approved and signed off by the Exec Director, including font/text color on newsletters, how emails are written.... Each tasks usually needs to be redone 2-3 times to meet their standards. Be prepared to re-do unnecessary work to please their "visual standards". Any communications with internal staff requires the exec director to be CC'd as they don't want to be left out of ANYTHING. 

HIGH Turn over, no direct deposit (paper checks only!!)

In home/Office staff are not appreciated whether you have been there a week or 25 years, high turn over rate in several positions mainly due to lack of appreciation/benefits and Human Resources department, they do offer benefits but nothing that will benefit spending up until retirement here and the benefits they do offer aren't much, paid time off is accrued and would take several months to accrue even 5 days off, no sick/vacation days are offered, low compensation and minimal raises, they do not advance within the company-zero opportunity for advancement and if they need advancement within the company they do not hire within but hire externally often resulting in long term staff being demoted rather than promoted, not a family friendly environment-zero remorse for things that happen outside of work. Hours are good, some management is great (aside from HR), clients are wonderful.

You have one location that you travel to each day. The clients home is clean and you feel safe in this environment to work. Your daily task is not hard to do. Its like taken care of your love one .


I am thankful for this job , gave me experiences and there are a lot of good people who work there. The hours, and pay not so great, but some people have been with company 10+ years and are happy with the company.

If you like figuring EVERYTHING out on your own, this is the job for you. Houses have no organization, if you are new you're treated like a 3rd wheel, they keep employees that are either too old or disabled to perform job requirements, so be ready to take care of your coworkers as well as client if you're in good health. Benefits suck, and the pay is horrible, no advancement opportunity & NO retirement plan.

I feel that I am working with professionals that I can learn from and that they will push me to take on new and challenging opportunities. I am treated with respect, given daily encouragement, and paid well. I feel respected and valued for what I bring to the office. The flexibility to attend to family matters if necessary and the encouragement to come up with my own ideas and to provide input to the team is very important to me.

Not  a good place to work at they don't care about the client needs only about there personal opinion and aren't fair and don't care about staff. There all related in the office one way or another and it's like there In a group and if your not in it then they don't care 

Brighter Day is an excellent company to work for. I am very supported in my role. I am able to work independently and set my own goals. Everyone in the office is extremely helpful and willing to answer any question I might have. I enjoy working closely with our staff and helping them to be successful in their roles. 

I found out even before hire they offer no 401k no direct deposit no paid holidays and only evening and wend shifts to work. Sounds like they can't find suitable staff to work w clients who live outside of tulsa ok.I was told the day shifts are only for house managers so if u are a working mom needing a weekday shift...goodluck

Working with the clients is the most rewarding part. The company cheap and the training is Extensive. They have a high turnover rate. At one point we were working 80 hours a week because they couldn't keep our house staffed correctly.

Top Job Titles	Average Salary
Direct support professional 18 salaries reported	$13.33 per hour
Program coordinator 6 salaries reported	$55,000 per year
Youth development professional 3 salaries reported	$14.67 per hour
Learning and development specialist 3 salaries reported	$21.50 per hour
Regional director 2 salaries reported	$78,029 per year

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