internal wholesaler

actuary

sales associate

intern

director of marketing

Brighthouse Financial

Review of the Annuities Side of Brighthouse: 

They truly do want to see you succeed, however, the stress levels while working are high. They stretch you very thin, constantly, every day. Typically assigning you to two territories with Two External Wholesalers - sometimes you're lucky & get great wholesalers & other times you get Externals who treat you like an assistant. 
Extreme multitasking (this is an expectation) along with many expectations coming from different directions (i.e, Management, your external wholesalers (2) & financial advisors you work with). There is no bridge training & they expect you to master/land on your feet within your territory very quickly 3-6 months. They train you the basics as an Internal Sales Associate for 6-months while you get licensed, but this doesn't prepare you for the actual role itself. Because of the poor higher management, it makes it hard for the direct managers to truly have their teams back, forcing them to stay neutral between the Divisional sales managers (External's management) & yourself (typical corporate politics). 

Brighthouse Financial is the most politically charged organization. As a new company the focus is solely on successful technology transition from MetLife without consideration to culture, employee impact and morale. Employee morale is low and Executives ignore the obvious impact to the long term sustainability of their employees or organization. There is no clear defined strategy (financial, technology or operational) with separation from MetLife, which leaves employees frustrated and confused as demands are high and skills or knowledge transfer is lacking. Brighthouse has duplication of roles often with multiple consultants hired to do the same task as a full-time employee, which often leads to confusion and resentment. The organization can benefit from a step back to determine a strategic path forward including how they treat employees who are not coveted by the C-Suite MetLife circle.

Probably the best company culture you will find.  Job security is dependent on your job, your work friends (and whether you have any), and department director.  That would be roughly the same as most jobs I suppose.  Overall a pretty solid place to work.  The CEO appears to be kind and emphasizes that within his company.  

One major pro is the experience you can pick up especially if it is your first job out of college.  Managing business relationships, learning multiple crm systems, and becoming malleable to business needs due to its quasi startup nature will be beneficial to any job search in the future should that become necessary.

A typical day at Brighthouse is busy yet collaborative, with plenty of opportunities to learn. I’ve gained valuable skills in problem-solving, client support, and adapting to evolving processes. Management is approachable and supportive, encouraging professional growth. The workplace culture promotes teamwork, respect, and inclusivity, making it easy to connect with colleagues. The hardest part of the job is balancing multiple priorities under tight deadlines, but it has strengthened my time management. The most enjoyable part is helping Sales Team, celebrating team successes, and being part of a positive, growth-focused environment.

The company has a solid foundation. Strong balance sheet. Although newer to the financial world it was established by MetLife a well known provider of retirement solutions in the industry. 

Brighthouse is a fast paced , competitive environment where you will always be learning and has potential for advancement but is a bit difficult proving yourself for advancement opportunities.

Overall a great place to get industry knowledge and increase your personal skill set including territory management, sales presentations, data mining , and relationship building .

The head of my team has a knack for finding people who not only know their stuff but work well within our team. It’s a true pleasure to sign into work. I am challenged and fulfilled in my role. BHF as a whole does a great job with recognition and making team members feel appreciated. Is it perfect, no. But no organization run by people is perfect but I genuinely believe leadership tries to cultivate an amazing culture. I have amazing benefits from backup child coverage to 100% paid parental leave. I also have the flexibility to maintain life work balance. 

The veil of company culture has not genuinely changed. Gaslighting and ignoring the deep issues and covert business practices are exasperating the decline in morale as many other reviewers have also mentioned. Mentorship, advancement and opportunities are secretly offered to some employees but not all. 

What is the best part of working at the company?
Progressive business model, embraces diversity.

What is the most stressful part about working at the company?
Planned layoffs due to scheduled relocation at the onset of the pandemic in 2020. Extremely stressful 60 days for department. Relocation did not occur,  layoff notices were not rescinded. Remote option still in place three years later.

What is the work environment and culture like at the company?
Was exciting and vibrant place starting out. Former MetLife associates still resist BHF ideas.

Serve as an expert and mentor on the financial planning process and annuity solutions available for financial professionals in the mid-west covering a six state territory. Educate and offer insights to advisors on market trends, annuity processes, and contract provisions. Deliver sales ideas and conduct advisor training's on a weekly basis. Continue to fill pipeline daily with new client case illustrations to ensure that quarterly and annual sales goals are met. Work closely with internal partner to ensure that business plan is successfully implemented.

What is the best part of working at the company?
Allows for 100% remote work from virtually any location.

What is the most stressful part about working at the company?
No conformed process.  Silos work independently

What is the work environment and culture like at the company?
Very challenging.  It is very important to be on the right team.

What is a typical day like for you at the company?
Meetings from start to finish. No video so talking into screen with participants' names and pictures.

Top Job Titles	Average Salary
Internal wholesaler 4 salaries reported	$45,925 per year
Actuary 5 salaries reported	$108,298 per year
Sales associate 4 salaries reported	$45,675 per year
Intern 3 salaries reported	$18.67 per hour
Director of marketing 3 salaries reported	$128,333 per year

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