human resources generalist

resident assistant

engagement manager

accounts receivable clerk

staff accountant

Brightwater Senior Living

Care staff is the most important part of Brightwater! They work with our resident the most and they are our eyes and ears! Though management is extremely tough and almost unappreciative of our care staff. They have work that is loaded on to them and they’re able to get it done but then they’re loaded with laundry and kitchen duties alongside getting the residents ready, bathing, toileting, escorting to meals and activities, etc. They seem to get piled up with the workload and no one bats an eye. When our staff is overloaded with tasks from different departments, it leads to stress, poor performance. Not to mention, care staff gets paid $17! McDonald’s gets paid more than that. BW has no problem raising the resident’s rent every couple of months saying it’s for their service and what we’re providing for them but atleast pay your staff more! PM shift has a high turnover rate. Many of the residents here are mostly dependent, high acuity, or SNF level care but management really doesn’t care. They’re just racking in the money. I don’t care too much for the management really. They joke about how they’re just trying to get as many people in as soon as possible. It’s all about the money. It’s only one nurse for each shift and a mid nurse on the weekdays. It’s rough but manageable. But the nurse has to do both med pass, paperwork, communication with doctor and family, pick up meds, hospice binders etc. Everyday is busy. But it would be nice if they had a better system to prevent medication and patient care error! But like I said. All hourly staff is overworked and underpaid! Management takes money from our residents like nothing and keep it for themselves lol .. I love the residents!! And my coworkers!! We all work together and treat each other with respect.. everyday is hard but at the end of the day, I truly appreciate the relationship I have with my coworkers and my residents. 

When I first started working at Brightwater, I was super excited. I loved all the coworkers & absolutely loved the residents. Management is terrible and all the employees were terrified for losing their job every single day. Management gangs up on you and makes it miserable for you to work in hopes that you will quit your job. I had an infant at the time and was nursing. I normally go home on my lunch breaks to feed my child, but was asked to do a lunch run for management and ended up missing my lunch. I asked my mom to bring me my baby so I could feed her when I got back. I told my coworkers that I needed to go to the bathroom to feed my child and to look out at the front desk for me. The next day I was written up for having my child in my work place and for leaving the front desk. After that day, they completely made my life miserable. There is so much drama and no job security especially for people that have families. I ended up sticking it out for a few more months and left that job for another one. It was incredibly hard to leave because I was extremely attached to the residents. Coworkers came and went all the time, would cry in the bathrooms because of management. It was a place I would never work for again unless corporate did something about it. Don't think about going to corporate about a complaint because you will be fired within a week. It's impossible to feel safe working for them.

Working at Brightwater has been an incredibly rewarding experience. As the Digital Marketing/Media Manager, I have the freedom to be creative, lead impactful campaigns, and truly see how my work contributes to the community and the lives of our residents.

What sets Brightwater apart is the amazing culture—it’s positive, collaborative, and full of people who genuinely care about each other and the mission. I feel fully supported in my role, both professionally and personally. Leadership values new ideas and encourages growth, which makes every day feel purposeful.

It’s a place where your work matters, your voice is heard, and your wellbeing is prioritized. I feel incredibly lucky to be part of such a dedicated and inspiring team. If you're looking for a company where you can grow, be creative, and make a difference, Brightwater is it.

Although I’ve only been a part of Brightwater for a short time, I knew from the very beginning that this was where I wanted to be. From the moment I met the staff at a job fair, I was drawn in. The Executive Director’s great attitude and spunky personality immediately stood out—you could just tell the energy within the community was something special. And sure enough, it truly was.

All of the staff are incredibly caring and friendly, always willing to lend a helping hand no matter what department they work in. The management team is equally supportive and understanding. Even if you come in without certain skills, you’ll absolutely gain them through your experience here.

The residents are so loving and make every staff member feel valued and appreciated. The events and activities are fun and meaningful, creating joy not just for the residents, but for the staff as well. It’s this positive, uplifting environment that makes Brightwater such a wonderful place to work.


Brightwater Senior Living is growing, which means plenty of opportunities for growth and expansion in your career. This does mean you get to put in the hard work to earn that, but along the way, there is a culture of flexibility, support, and encouragement.  I work for the Home Office, which means I help support the communities we own or manage. We work in a remote capacity in support of those communities, but are mainly in the office collaborating internally with our teams. The hardest part of the job is how long it takes to learn everything - there is SO much to learn about each of our unique communities. This can also be very enjoyable, given that you are detail oriented and like to have a solid understanding of what you are doing on a day-to-day basis. I love working here because of the opportunities for growth - in my career and personally, the people in the office (also the support provided by the upper management) & the communities are wonderful, and the flexibility has given me a good balance in my life. I have also gotten to know some great people all over the world!

 Working at the senior home was a rewarding experience. Each day involved helping residents with care and respect. I learned patience, teamwork, and how small actions can make a big difference. The staff was supportive, and the environment was warm and friendly. The most challenging part was seeing residents face health issues, but the joy of making them smile was the best part.

I am proud to be a part of Brightwater senior living at Carnegie Heights, where I have witnessed firsthand the incredible care and compassion that our team provides to our residents. 

The commitment to personalized care is evident in everything we do. Each resident’s unique needs and preferences are taken into account, It’s heartwarming to see the joy on our residents’ faces as we engage them in activities that promote their well-being, from fitness classes to creative arts and social events.

I also appreciate the strong emphasis on teamwork and communication from managers. This supportive environment not only enhances our ability to provide excellent care but also makes it a pleasure to come to work each day.

Additionally, Carnegie Heights prioritizes the well-being of its staff, offering ongoing training and opportunities for advancement. Providing investment in our growth by promoting from within. 

 I am incredibly grateful to be part of the team.

Typical workplace, you know what you need to do, most workers do their jobs well, workers are getting along most of the time but management has some nepotism just like every other place you work.. I work there and I see how some people moved up very quickly and some stay where they are since they are hired, I was one of them, never called off, always come on schedule and whenever needed, my schedule has never changed since I first came, I was never offered the weekend off while I see others new hires that knew the management get position that has never offered to new hire and right away they have the weekend off and went to management positions not too long after certain positions they applied.. some people have no experience with the position they applied and they got hired right away..

In a typical day. I complete various duties,  clean residents room, clean commons areas, laundry,  mop, dust, greeting the residents, family,  staff.  I have learned never stop learning. For me learning from people with more experience will help you to grow personally and professionally.  Brightwater have a great management team. They make sure the work done through staff in structured and efficient way. They set goals and making sure everything runs smoothly at Brightwater  . Work culture for me is communication.  Also perks/benefits are certainly great to have. The hardest part of the job is  the death of a resident is a challenging experience. Because you build a close relationship with residents. The most enjoyable part of the job helping other,  Brightwater team, Seeing the results of my work completed. 

It was a hard job because there were many bottlenecks due to so many people (specifically executives) wanting to have their hands in the pot on items they did not need to be a part of. Letting people do their jobs and showing you trust them is a much more effective way to lead a team than the way I was led. On top of that, the lack of work-life balance and lack of overall compensation for the job I performed was not motivating. “Responsible time off” at corporate really just meant you were responsible for your job during your time off. Having that type of mindset and never getting to take time off creates a work environment where people are always burnt out and testy with each other, and even when people would joke around the jokes would be inappropriate or unkind.

Top Job Titles	Average Salary
Human resources generalist 1 salary reported	$25.25 per hour
Resident assistant 7 salaries reported	$20.86 per hour
Engagement manager 3 salaries reported	$20.00 per hour
Accounts receivable clerk 8 salaries reported	$47,500 per year
Staff accountant 6 salaries reported	$60,833 per year

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