housekeeper

registered nurse

behavior technician

licensed practical nurse

registered nurse - operating room

BriteLife Recovery

Good morning,
I’m a former employee of this facility. I spent 3 years working here as a Behavioral Health Technician. During my time at BriteLife Recovery, I had the pleasure of working with many great staff members and serving clients as they came in during the admissions process. I learned a great deal and the days weren’t always easy, however, I never took them for granted. As I spent more and more time working here, I learned that working in a drug and alcohol rehabilitation facility is not easy by any means necessary, however, at the same time, it’s rewarding due to the fact that you’re making a difference in people’s lives.

Honestly, I believe that there are things that need to be improved upon. For example, when multiple admissions would come in at the same time, it could in fact be overwhelming and would take a toll on staff, especially with many things happening at once. Personally, I believe and feel like the admissions need to be more spread out instead of coming simultaneously especially when the facility is short-staffed. When I spent my time working as a Behavioral Health Technician, there were multiple occasions where we had 5-7 admissions on day shift which is a significant amount. As a result of that, I felt like it had a negative impact on techs as well as nursing staff, due to the fact that it made it nearly impossible to get any chance of having a break and or being able to take time to have lunch and relax. It is very important to treat and value staff with the utmost respect and kindness. Having too many admissions at one time also negatively impacts other clients because they’re not receiving as much attentive care, as they could be getting.

I have worked here for over a year. There have been management changes that have been very much needed. New corporate leadership is shifting the workplace culture to one that is more open and focused on patient care and employee satisfaction. 
The hardest part of the job is the industry it self. Working in addiction treatment is DIFFICULT. Period. You have to WANT to work in addiction treatment or you won't last long. 
I've worked for a VERY large organization prior to coming to BriteLife. The focus there was "heads in beds". BLR is backed by ethical partners who want to do the right thing regarding patient care and will be opening new facilities in other parts of the country.
The most enjoyable and rewarding part of the job is that you get to see the OTHER side of addiction: People recovering and living their best lives. For me it's a passion and calling to work in this industry. This by far has been the best employer I've had in 16+ years of working in a "business development" role in addiction treatment. 

BLR has come such a long way in the year I have worked there. Compassion, dedication, teamwork, integrity and excellence are values exuded by this company. I have worked in the role of BHT and have felt wholly supported by my supervisor and upper management as I reach for new career goals. 

The work itself is challenging; there will be days where you’re busy for a solid 12 hours, but the good news is you’ll work with a truly outstanding team that will share the load with you. Although challenging, the work has the potential to be incredibly rewarding based on your personal attitude towards that work. If you approach with a negative mindset, you can expect negative results. However, if you understand how awesome a responsibility it is to care for individuals in true need, you will quickly see the impact you can make for these people. It is highly rewarding to watch someone transition from the earliest stages of change to action, and you will assist them in getting there!

I strongly recommend BLR to individuals who are looking to join a dynamic team, willing to work, and ready to truly make a difference! 

I started working for BriteLife in the summer of 2020. I can honestly say I have never had a company support me in being the clinician that I want to be more than BriteLife has. Management is always willing to listen to my ideas and is encouraging me to challenge myself and incorporate my ideas  and my style into the day to day programming. I feel like I truly have the ability to make a difference working here. I feel a renewed inspiration and passionate about my work and I owe it to the culture of BriteLife. The staff is incredible and is comprised of individuals with so much knowledge in so many different area. There has yet to be a day where I have worked and I haven't been able to learn something new. Overall, my decision to join the BriteLife family has been the best occupational move that I have made since to this date! 

Everyone lacks of communication.

You are promised a lot by word and they never meet their promises.

This place rather than being a rehab has turned mostly into a summer camp for adults. NO RECOVERY!

They ask staff members who are in recovery to make short videos promoting the facility pretending to be a great place.

Employees and clients are nothing but numbers.

Unprofessional General Manager, will hold grudges if you approach him or confront him about anything.

They expect every kitchen staff member to be a dishwasher, a cook, a chef and a server all in one.

Place has two locations and expect you to drive your own car to deliver food and other items from one location to the other.

Not compensated enough for the amount of work is expected from you. 

And if you bring up saftey issues they ignore them and look to get rid of you. worked here 2.5 yrs and hated every minute

So often in this space we put the primary focus on client satisfaction and outcomes.  BriteLife Recovery at Hanover is the first place I’ve worked that makes me feel like they put the staff first in terms of a collaborative work environment, compensation, staff development, and an overall culture of staff modeling the behaviors we want our clients to replicate. I believe the clients will feel that excitement and passion which organically leads to better client satisfaction and better outcomes for those we serve. 

I get excited to go to work every day knowing I’m working with others who have the same passion for helping people like I do. 

It’s not just a job for the people I work with. 

Everyone lacks of communication. 

You are promised a lot by word and they never meet their promises.

This place rather than being a rehab has turned mostly into a summer camp for adults. NO RECOVERY!

They ask staff members who are in recovery to make short videos promoting the facility pretending to be a great place.

Employees and clients are nothing but numbers.

Unprofessional General Manager, will hold grudges if you approach him or confront him about anything.

They expect every kitchen staff member to be a dishwasher, a cook, a chef and a server all in one.

Place has two locations and expect you to drive your own car to deliver food and other items from one location to the other.

Not compensated enough for the amount of work is expected from you.

What is the best part of working at the company?
Fellow employees. That is why most people stay.

What is the most stressful part about working at the company?
Always understaffed, utilizing agency nurses most of the time to fill in the gaps. No Director of Nursing. They keep adding management positions but not paying employees what they deserve. No pay raises in 2 years. No evaluations (due to not having a director). Unsafe nurse/client ratio's. 

What is the work environment and culture like at the company?
Hostile between management (Executive Director) in particular. Condescending and narcissistic. 

What is a typical day like for you at the company?
Always chaotic. We never have the right tools to do the job.

This is a wonderful place to work! All leadership seems to truly care about the well-being and morale of employees, and fosters an environment rich in teamwork, personal and professional growth. Everyone in all different departments and at various levels seems genuinely happy to work here. Working at BriteLife Recovery makes you feel that you are a part of an organization that really values it’s employees and the work we are doing to help those struggling with substance use disorders. This is probably the best working environment I’ve ever experienced. 

Management has no clue how to support staff. They are dishonest individuals who recruit clients with false promises. You will feel a sense of shadiness after working there long enough. The BHTs have to constantly pick up the slack for everything that the recruiters told the clients it would be like there, and they never changed the misleading information. You will stand outside all day long, no matter the weather. Management is all around poor at communication and leadership, and definitely picks favorites. Rules constantly change and they are never consistent with anything, which makes knowing how to do your job very difficult and stressful. 

Top Job Titles	Average Salary
Housekeeper 16 salaries reported	$17.38 per hour
Registered nurse 25 salaries reported	$39.84 per hour
Behavior technician 52 salaries reported	$18.00 per hour
Licensed practical nurse 21 salaries reported	$34.00 per hour
Registered nurse - operating room 14 salaries reported	$32.57 per hour

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