senior relationship banker

relationship banker

real estate manager

private banker

mortgage specialist

Broadway Bank

It's a job. It will pay your bills. They offer benefits. They are not excellent if you have glasses and or contacts but otherwise they are reasonable. I have had a mixed bag when it comes to advancement in the workplace but I feel as though Broadway is trying to keep people employed. They ask you to work for decent pay but the longer you spend there the more work will be required of you for the same amount of compensation. Broadway has a medium to high turnover rate in their low level positions and you may be working with a whole new group of people within a year except for seniors and managers. Be prepared to become a teller, salesman, customer service rep, punching bag for customers, an account specialist, senior's assistant, and a loan support specialist if you apply for the Relationship Banking position.  Your schedule will be unknown until the friday before the next work week but they try to do a good job of scheduling you around doctor appointments and understand that family comes first. 

The old guard at Broadway is fading and the Family aspect of the bank is gone. 

For example: Broadway took "We're here for good" off of their sign in front of the headquarters. Be prepared for change. 

Inbound and outbound English or Spanish call center. 
Assisted the customer with any issue on their accounts by opening or closing checking or savings or retirement accounts. Plus help on debit card or reviewing the account before taking any loans applications for auto or personal or home equity and mortgage accounts.
Heavy data entry customer information to create accounts and mail out application and letters for their signatures.  
Educate plus cross sale all bank products.
I had fun at my job by building the rapport actually had customer continuously calling back when they wanted a new product or needed resolution to issues. Coworkers sitting around me learn by listening to my calls to ask for the business and I love being used to set an example for them to follow. 
The hardest part of the job was being told 5 minutes before leaving for the day to stay late. Instead employees should have been told ahead of time to make after work arrangements.

I learned so much in the short time I was there, had to quit for family reasons, I met so many different people and even on a slow day there was always something to do. Both of my managers were kind and understanding and helped with anything I needed. The staff there works well together, help each other grow and always willing to give a helping hand. the hardest part of the job is the pressure of being in charge of so much money and always having your drawer balanced but once you spend sometime doing it got easier. what I most enjoyed about working here was learning all about keeping the volt safe, refilling the ATM and taking care of the clients personal bank account and loans. You become familiar with the clients and some even have their go to banker.

I enjoyed working for Broadway up until about a year and a half ago. There was a major shift in the Sales and Service department that made the bank more like a Wells Fargo. They cared more about how many products you could sale than the actual customer. I unfortunately couldn't get on board with this new approach and it resulted in me leaving. I loved my job so much it made me extremely sad I had to leave. This job would be great for someone who doesn't mind being super pushy with sales.

Broadway Bank has a good reputation in the market. The culture has changed from a family-owned Bank two more of a corporate type Bank. There is high turnover in many departments and a lack of resources and support staff. This leads to many employees being overworked and not being able to provide a best-in-class customer experience.

I worked here for over 6 years. Got where I thought I wanted to be to only be the same thing over and over. Management stoped caring about employees and no longer family oriented. Bonuses are not as great as before and heaven forbid you make goal and then some the quarter before you had to quit because of sick family members they will not give it to you. Also I requested a call from HR about stuff after I left and never got a call dispute the poor rating I gave. Almost everyone I know has quit and went to other banks or other career paths. Thanks 

A lot of changes . Good company family owned . Pay was low compared to other banks minimum wage. And pay could be better for all the work you do. Only thing I didn’t like they don’t care much about how long the people who have been there who have been with the company for so long they  replace them with new people who don’t know the bank and are starting brand new no consideration for the people who have put in there time, who know the customers and what they want. Definitely having a lot more compassion for the employees who are there . 

The job required to open deposit accounts. It required to print out disclosures and mail them to consumers. It required alot of in depth research from having underwriting department answer questions about a variety of questions about new consumer loans - like mortgages,home equity loans, boat loans, auto loans, and personal loans. It also required to call back customers on a daily basis for difficult questions that needed to be researched. Management was always busy.

Loved working here for the Medical Branch. Just like any company there was some drama within the office place but I always stayed clear of that. As far as upper management goes, you could not ask for more. The company is very transparent to employees, looks out for the best interest of the customer, and puts a high emphasis on employees. When I was working at my branch as a teller they were great about working with my school schedule and the tuition reimbursement they kicked in was nice as well.

Broadway is willing to hire entry level bankers and train them accordingly. They really strive to create an environment that is positive for employees & welcoming to the customers. Yes, there's been changes in recent years & not all of the changes worked, but, what sets Broadway apart from other companies is that if something doesn't work then they look for a solution.  Also, a positive attitude and willingness to contribute to the teams success goes A LONG way with this company.

Top Job Titles	Average Salary
Senior relationship banker 14 salaries reported	$20.93 per hour
Relationship banker 3 salaries reported	$22.17 per hour
Real estate manager 2 salaries reported	$100,000 per year
Private banker 2 salaries reported	$152,500 per year
Mortgage specialist 2 salaries reported	$31.00 per hour

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