maintenance technician

leasing consultant

facilities technician

maintenance supervisor

assistant property manager

Brookfield-Properties

Responsible for managing and providing aid/ training on quality customer service to mall retail employees in order to increase mall traffic and generate larger sales.
•	Responsible for effectively manage, building, and updating different marketing campaigns for the Oaks Mall and its retailers specifically through new innovative social media platforms such as instagram and Facebook.
•	Assisted the Customer Service experience/ Marketing Manager in creating innovate and quality services available for customers in order to increase mall traffic rates and retail revenue. Services included: Personal Shopping, retail/tenant relationship , “look book” outfit ideas, birthday and holiday gifting ideas under different budgets, free faxing and wheel chair services ext. 
•	Assisted General Mall Manager in holiday marketing research in order to understand, evaluate, and predict traffic/sales trends VS. Last year during the peak holiday season. 
•	Gained quality experience on effective oral communication and marketing skills.
•	 This internship allowed me to further develop my retail service skills through interaction and fundamental understanding of consumer psychology and motivation directly related to spending.  By executing and conducting interviews and surveys I was able personally witness the significance that memorable quality customer service experiences has on rate of return rates and revenue spending per customer. 
•	Responsible for fostering and maintaining communication ties between General growth properties mall management team and its tenants.

I was sold in my interview and offer process that this company has great values, positive work culture and helpful managers to coach/train you in the beginning of your employment. 
1 week in and quickly realized I was abandoned on a island without support or acknowledgement in sight. When requesting assistance with anything, you’re quickly told “review training PowerPoint slides in sharepoint folder”. 
Their leadership or lack there of, is completely out of touch with their roles and non existent towards on site staff. 
The harder you work, the more they pile on unnecessary tasks and pressure. You’ll be expected to know how to use 15+ different software programs that are designed specifically for this company and not known typically in the property management world like Yardi, one site and AppFolio. They expect you to know everything and when you ask for help, you’re ostracized and criticized. So many employees don’t last long, they either quit or get fired due to the fault not of their own. 
There’s zero work/life balance! You’re expected to answer calls and emails 24/7. 
Property managers seem to be a revolving door and you’re not given a fair chance. They’re quick to throw you under the bus and avoid taking accountability for setting managers up for utter failure!!!
The only good thing about this company is the pay (maybe) and benefits - That’s it!…. 
If you’re looking to work in a hostile catty high school like work environment, this is the place for you. 


On a typical work day at Mayfair's Management Office, it is normal to greet and be greeted by co-workers. The kitchen is a frequent meeting area; located in the back of the office across from the Accounting Department. Our accounting team was the largest department in our underground office, with 4 co-workers. The most enjoyable part of the job, was tied between the satisfaction of resolving an outstanding tenant account and experiencing the comraderie amongst the team. Our General Manager enjoyed teasing fellow team members, thus maintaining a light, infectious mood. The accounting department is typically quiet except for the occasional laughter due to a joke or comical experience. Thus, our accounting department rarely experienced a dull, monotonous day.
I learned that it takes each individual member of the team to make the team a success. By collaborating with different perspectives and experience levels, we each contribute to our success.
The hardest part of the job was to resolve conflicts diplomatically. As I stated previously, each individual contributes to the team success. One must tread lightly utilizing tact to maintain a cohesive work environment in close quarters. There will be times when each member does not always agree with each others method of performing the task at hand.

I worked at GGP full-time for nearly two years. No problems with GGP as a whole. They are a great company with great benefits.

Since GGP is a huge entity, with multiple locations, I can only speak of one particular location I worked. I have been through two separate management teams at his location. These negative remarks refer to the latest group...

The office dwellers are cliquish. The have little to no real life or work experiences that would have qualified them for the positions they hold. They have no idea that malls are a thing of the past, and are slowly dying. As someone with a military background understanding the team concept, I can tell you they have re-defined "team" from WE to ME. There is no team work, no leadership, and no communication. They have also turned the once great environment into a toxic, almost hostile, place to work. Anyone outside the office is second class to them.

Field workers are expected to perform duties with little to no resources. I understand budgets are a huge factor, but I still fail to understand how remodeling the offices (which didn't need to be) takes propriety over tools, safety equipment, and repairs needed to fix failing and potentially dangerous conditions around the property.
The management group needs to grow up and stop acting like they're in high school. They may want to consider leadership qualities that would benefit GGP instead of making them look bad.

What is the best part of working at the company?
Benefits are good and the 401K is vested 100% from the start

What is the most stressful part about working at the company?
My experience as a former employee felt like a bait-and-switch. The role was presented one way during the hiring process, but after starting, the expectations and responsibilities changed significantly.

Initially, the position aligned with what had been discussed. However, additional responsibilities were later added that felt outside the original scope of the role. When concerns were raised about workload, staffing issues, and long-term growth, the situation was not meaningfully corrected.

The workload became difficult to sustain, including extended hours and time worked outside of normal business days. It was especially concerning to later be told that the expanded responsibilities had supposedly been the plan all along, even though that was not clearly communicated during the interview or offer process.

I would strongly recommend that anyone considering employment here get all important details in writing before accepting, including responsibilities, reporting structure, workload expectations, compensation, and whether the role may change after hire.

What is the work environment and culture like at the company?
Very overworked as they try to slim to basically skeleton crews at their properties.

A typical day for me would be to create ideas for prospective and existing clients to offer a partnership that would provide awareness to their brand through high-impact marketing via in-mall advertising, event activiation, sponsorship opportunities, and most recently digital media, ultimately developing long-term business relationships resulting in meeting / exceeding financial goals.  Last minute out-of-town travel was always expected so that I could canvass the markets to meet the financial expectations of each of the (9) malls through Alternative Revenue.  I learned that my ability to multi-task utilizing my organizational skills was key in doing my job well while managing client expectations and working closely and well with internal departments.  I can't say that I really thought there was anything hard, so to speak, about my job, but would rather position that question as maybe a challenge would be when each of us as a sales team were given a stretch goal towards the end of the year, in order to meet a financial goal as a whole, but I always accomplished that task, or exceeded the goal.  The most enjoyable part of my job was working closely with my new and existing clients and building relationships with them, which many times resulted in long-term multi-million dollar contracts.

I regret to say that my experience with Brookfield Properties Multi-family, particularly at the Pavilion Chicago, has been profoundly disappointing. The management culture is abysmal, prioritizing upper management protection over fair treatment of employees. This creates a toxic work environment where staff members feel undervalued and unsupported.

One of the most concerning issues is the lack of due diligence in investigating workplace problems. Instead of thoroughly examining complaints and addressing them appropriately, the management team tends to sweep issues under the rug, protecting higher-ups at the expense of lower-level employees. This behavior not only demoralizes the staff but also perpetuates a cycle of negligence and incompetence.

Employees at the Pavilion Chicago deserve better. They need a management team that stands up for them, listens to their concerns, and takes decisive action to resolve issues. Unfortunately, Brookfield Properties Multi-family fails to meet these basic standards of good management. I cannot, in good conscience, recommend this company to anyone seeking a fair and supportive work environment.

What is the best part of working at the company?
The Houston location has a insane property manager. Hired and ran off 13 employees is less than 10 months. She will blame everyone else for the problems in the community. Huge lack of accountability on her part.  She will show up to work only half the time at that. I worked there for 5 months by myself before I had to call corporate to get them to make her do her job and hire people. The company itself wasn’t bad but the person they chose to run their only Houston community was a terrible choice. 

What is the most stressful part about working at the company?
Corporate doesn’t really help, property manager doesn’t care. 

What is the work environment and culture like at the company?
Working under a property manager that doesn’t do her job, blames everyone else for problems, talks to you crazy and a corporate team that does nothing about it even when several employees individually reported her was one of the most stressful and toxic work environments i have ever had. 

What is a typical day like for you at the company?
Come in and as a person of 1 did the job of 4 different people because they wouldn’t hire anyone. I would come in early have to skip lunch and leave late not to mention have to come in on my days off.

During my time with GGP, I realized that the only thing I'll miss about the job is the pay. 

I specialize in CCTV administration, project management and networking but when I arrived on my first day, I learned that I would be reporting to a guy who managed desktop security and had no concept of cameras or networking. 

I constantly had to deal with the difficulty of balancing the contrasting priorities of Corporate Security and Information Services since the two departments refused to communicate to one another. I learned first hand what it feels to be "between a rock and a hard place" as I could never find a solution that would make both sides happy. 

The second bomb was dropped on me when I learned that even though I was brought in to help manage the CCTV installations at their malls throughout the country, the IT department had no budget for me to travel. They wouldn't even pay for me to go get trained in the video management system that I was expected to support!

I did get the chance to work with some very talented people and formed some great relationships. But I will not miss the stress associated with working for such a mess of a company.

Brookfield, for the most part, was a great place to work. The environment was uplifting and made us eager to be here. However, when management changed hands, the nightmare began. The buildings are severely understaffed, and the cleaning staff, being a third party, needs a sense of urgency while working there. Additionally, development issues have left us constantly playing catch-up. Moreover, the window problems have caused unnecessary damage due to the strong winds blowing them open.

Furthermore, it's disappointing that the design team chose the cheapest flooring imaginable. This decision has proven problematic, as even a tiny amount of water can cause the floor to rot. In addition, the management office feels more like a frat party, with employees drinking at their desks while working. The lack of professionalism is disheartening.

Moreover, the General Manager's role is reduced to that of a glorified gardener. It's disconcerting to see the management needing to fulfill their responsibilities adequately. To add to the growing list of issues, there's even a stray cat in the office, which detracts from the professional environment.

Top Job Titles	Average Salary
Maintenance technician 8 salaries reported	$22.06 per hour
Leasing consultant 2 salaries reported	$20.25 per hour
Facilities technician 3 salaries reported	$25.67 per hour
Maintenance supervisor 3 salaries reported	$32.33 per hour
Assistant property manager 10 salaries reported	$25.90 per hour

Working at Brookfield Properties: Company Overview and Reviews

Brookfield Properties

Brookfield Properties Ratings

Popular jobs at Brookfield Properties

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected