cashier

stocking associate

order picker

stocker

customer service associate / cashier

Brookshire-Grocery-Company

A typical day at work: I walk through the right entrance and am immediately greeted by all cashiers."Hello!", they say. "Good afternoon!", I reply. I then walk to my locker and place all my belongings within it. Next, I go to our time clock, punch in my partner ID number, scan my finger and then go to the office door. My office manger opens the door, says hello and then hands me a set of office keys. The office manager then leaves, because I am now in charge of the office as well as the front end. I begin to look at the front end schedule, ensuring that all partners have had their lunches/breaks and are performing duties their job titles require (throughout the day). A customer then walks to the window. "Hello, I need to send some money to *Billy Bob and he lives in *New York. What do I need to do?" I let the customer know I'm going to walk around the office and come outside to help. Next, direct the customer to our western union table, show her the form required to send money and highlight all areas required.The customer completely finishes the form, returns it to me, and I then log on to western union. I type in all information, collect the money desired to be sent along with the fee. After I confirm the transaction, I inform the customer that the person receiving the money will need the number at the top of the receipt and their transaction is completed. "Calli to register two, please" I hear. I run to register two, ask what the problem is, turns out an item isn't on file. Next, I need to find the item's spot in the store, get the tag, figure out the price, return to the register and do a department entry. (All of which done at a fast pace, so that our customer isn't stuck waiting for a long period of time, also so we aren't holding up a line) After helping out my fellow partner I sack the customer's groceries, place them in the cart and ask which way they're headed. "The right entrance.I'm in the black mini van", says the customer. After following the customer to their vehicle I then unload all groceries, carry on our random conversation (I can start a conversation about anything) and then proceed to thank our customer for shopping with us and let them know that I am very happy to help. Next I bring the cart inside and notice a customer standing at the office window. I go into the office cash a check, create a money order, perform a bill pay, and send a couple of faxes. The registers outside of the office then begin to build up, so I run out to the third register, crab a few customers on the way and begin to check out groceries. Once it dies down I return to the office and perform daily responsibilities such as, creating bundles, cash deposits, till settlements, office counts, stamp counts, matching sales to paperwork, pickups on tills, cigarette fillings, safe count etc. It's now seven at night and it's time for the office to close. I settle the office pan, run and sort all reports, create a cash deposit, perform a safe count and then clean the office. When I'm finished it's about eight-thirty. I get off work at ten, so I need to find something to help out with! I then either help the assistant manager with a display, face an aisle, sack groceries, check or clean until it's time to go home. When it's time to go home, I ask my assistant if it's okay and then I proceed to clock out, return the office keys, and gather my belongings. On my way home I go!

Working with this company I have learned that I love meeting and talking to people. Before I was outrageously shy and I truly feel that I've come a long way. I've also learned how to deal with problems, I've become a problem solver. 

My management team is wonderful. They're all funny, easy to get along with and they all have good intentions. I appreciate all opportunities that have been given to me.

My coworkers are all amazing! I've grown close to everyone, it's pretty much just one big family up there. We all have nick names for one another, get along and know how to separate funny from business.

The hardest part of my job is... I enjoy a challenge.

The most enjoyable part of my job is getting to meet and socialize with people on a daily basis. I'm a total social butterfly, and I love to be around people, it's just what I do.

I thoroughly enjoyed this job for about a year, until I started my senior year in high school where I had a lot more responsibilities. They were also very understaffed at that time and that meant more hours. It is very difficult to uphold both academic and job responsibilities if you are serious about your grades. I eventually had to hand in my two weeks notice because of this. If you are a high schooler looking into working here, make sure you have enough time to juggle both school and work. It’s possible, but difficult, and I’d say that the benefits are mostly worth it.

Management are generally good people who try to do the right thing. They make a genuine effort to work with you on your schedule, but often in my case at least, I had to sacrifice some good grades because they were desperate to find someone to cover a shift. This probably won’t be a problem after the pandemic lockdown rules and such are over and if the store is not understaffed. It was never a problem up until I had to leave.

The coworkers are great people who work hard to provide to their customers despite their limitations. It’s the only Brookshire’s in the area that still doesn’t have a conveyer belt (and this does in fact make a big difference, coming from someone who’s covered at another location), yet they still got the store of the year award. The atmosphere is very serious about getting the job done right, which is great. If you work here, you’ll be working at one of the best locations.

The company is also great to work for because they genuinely appreciate their employees. For example, when we were getting a lot of sales due to the lockdown, we frequently received bonus checks and Brookshire’s gift cards (that you can just buy a visa gift card with) that frequently amounted up to $100 for a part-time worker like me. During the same time, all employees had a temporary $1 raise which was constantly extended. There’s no question that when the company does well they’ll show their thanks.

The breaks are short and you have to buy your own food and eat it within 15 minutes if you don’t bring your own lunch. This time is valuable, too, because you basically never sit down apart from when you stop to eat. A good strategy I found was to buy the mini chef boyardee cups on the far, left, second from bottom shelf on aisle 4, because they only take 45 seconds to heat up. Sometimes if there’s someone in the deli and they’re not already helping someone it’s faster to grab something from them.

Aside from all the gripes, it’s fun for social and charismatic people who like to have conversations with people. Once you get the mechanics down to muscle memory, the only real job you have is to talk with and help people. So for social people it is a great job.

All-in-all I’d say go for it if you’re honest, social, and a hard worker. The job is very easy when you master the basics, but erratically shifts between stressful and calm. Just don’t get too far into it and leave your other personal responsibilities behind.

Working as a courtesy clerk at Brookshire Grocery Company had its ups and downs, and I have mixed feelings about my experience. While there were some positive aspects, there were also areas that could use improvement. Here's a fair and critical review of my time as a courtesy clerk at Brookshire Grocery Company.

One of the positives of working at Brookshire Grocery Company was the friendly and supportive team environment. My coworkers and supervisors were generally helpful and welcoming, making it easier to adjust to the job. There was a sense of camaraderie among the staff, which made the workplace feel more enjoyable.

However, there were some areas where the company fell short. One major issue was the lack of sufficient training for new courtesy clerks. When I started, I received only basic instructions, and I had to rely heavily on my colleagues to learn the ropes. More comprehensive training would have been beneficial to ensure that all employees have the necessary skills and knowledge to excel in their roles.

Another drawback was the heavy workload and sometimes unrealistic expectations. As a courtesy clerk, I often found myself juggling multiple tasks simultaneously, from bagging groceries to retrieving carts and cleaning spills. The workload could be overwhelming, especially during peak hours, and it sometimes led to stress and fatigue.

Furthermore, the communication between management and frontline employees could be improved. There were instances where important information was not effectively relayed to the courtesy clerks, causing confusion and a lack of clear direction. Open and transparent communication is crucial for a smooth workflow and ensuring that everyone is on the same page.

Additionally, the pay and benefits offered by Brookshire Grocery Company were not particularly competitive. While it's true that courtesy clerk positions are often entry-level roles, a more competitive compensation package would help attract and retain talented individuals.

In conclusion, my time as a courtesy clerk at Brookshire Grocery Company had its positives and negatives. The supportive team environment was a definite highlight, but the lack of adequate training, heavy workload, communication issues, and relatively low pay were areas that could use improvement. Addressing these concerns would make the overall experience better for courtesy clerks and contribute to a more efficient and satisfying work environment.

The manager I had at the time was a very knowledgeable one. She was very adamant about Food Safety and this was taught to you from day 1. She also encouraged anyone would desired to be more flexible with their job training. If you wished to be cross trained..You got it. I absolutely enjoyed the Catering aspect of this job. Being about to Caterer for the Brookshires Family during my time here was the best highlight of all. We also quite frequently would do sack lunches for the schools or even do lunches for Regions 7. Over the coarse of 2 years I learned who my customers were by not only name but by what they often enjoyed that our Deli sold. I would often recommend things to them in their area of likes and interest. I stayed on top of product knowledge to not only aide the customers in their best quality of product and service..But, to also aide my manager in product control. What didn't sell at all,she knew. What did sell, she kept in stock frequently. We also maintained with our manager what we-the clerks- noticed that may be a potential sale opportunity to our customers..Example:Getting rid of our Olive Bar which was low on sales and often would spoil before being sold out..Instead we recommended a Gourmet Cheese display with Wine.Which often stayed empty once it was installed due to high sales/Customers love for it.Hardest part of the job..Would be lunch rushes. Sometimes it could be stressful. Best part? You could never learn enough. There was always something new our manager could teach you in this line of profession. Co-workers, most of them were easy to work with..But, with every workplace there were the few who didn't like the hard labor of the job and made it difficult to get the daily job done. Overall my manager was a great knowledgeable manager. If I had to say anything bad of her..She often would blur the lines between professionalism and outside-of-work relationships. Often she was accused of favoritism. She was also known for having a bad temper and being very vindictive. Which I can not deny that I did see some of. This alone was the only part of the job that became hard to work with. When she was happy and not stressed she was a very enjoyable boss. I left the job with a 2 weeks notice and on good terms from what I was told.

The Brookshire Grocery Company was a great place for me to have my first corporate experience as an intern. The people there were all very welcoming and friendly and they truly appreciated me as an intern by making me feel part of the team. I really enjoyed going to work every morning and I was sad to leave on my last day as an intern.

My typical day consisted of working in my office and communicating and working with my team members who had offices next to mine. While in the office, I'd typically be making calls or managing the email account that the companies Store Trainers communicate with. When out of the office I would usually be working on a project that needed to be completed before a certain date such as assembling some training books that would be used for an upcoming training session. In addition to doing projects I would also gather and ship off requested supplies to store trainers who sent their request to the Store Trainer email account.

My co-workers were great to be around, they always gave me advice and feedback and made me feel like one of the team and not "just the intern". There wasn't ever a time or a day where I felt that I didn't want to be around them. My boss was great too, she had a great sense of humor but also the attitude to lead our team and get things done.

The only bad experience that I could think of is that sometimes it felt that the work was a bit overwhelming. There was just always so much of it and it felt like we needed more team members to handle certain parts of the overall responsibilities of our department. But honestly I look at this as a good thing, if I hadn't had this kind of experience, I wouldn't have learned from it like I did. Now if I ever get into another company and go through this same feeling, I'll be more prepared to handle it.

Overall I have to say that the experience was great for me. I'm happy that the Brookshire Grocery Company and my University allowed me as a student to participate in it. I enjoyed my experience within the company so much that I actively attempted to obtain full-time employment, but sadly since I didn't have any previous work years with the company, it made it hard to compete against those who had 5+ years of previous work experience in the company.

Okay company to get some experience, (entry level) but I wouldn't recommend hanging around if you are young in your career and looking to advance into management or upper level (salary)positions. There aren't many opportunities for growth and advancement in the company.

Turnover rate is high. Once an employee leaves, members on the same team pick up that person's work load without compensation. Most of the time overtime must be approved.

Managers have favorites and aren't always on the same page and expect everything you do to be perfect. Some managers were thrust into new managerial positions that they had absolutely no experience in. 

Compensation is decent. Should the managers/supervisors see fit you'll receive a 2% raise. Also we got paid every week. 

A Typical Day at Work:
A typical day included working in a team set environment working on assignments at my desk for 8 hours. My team and I would often collaborate on assignments/projects that were due in a timely manner. Some days meetings were held with managers and upper level partners about new processes/procedures. 

What I learned:
Companies are a business, and you are only as good as the work you can provide for the company. Upper management most likely doesn't care about you, only what you do for the company. Watch out who you trust because everyone doesn't always have your best interest in mind. Mind your business, do your work, and go home.  

Workplace Culture:
Brookshire's was a nice place to work. Workplace activities were beginning to increase. Employees were nice and fun to work with. Popcorn was provided to all employees during the morning times should anyone want any. Also employees were granted two 15 minute breaks. 

Hardest Part of the Job:
The turnover rate was fairly large which means once a member of my team left, their workload was divided amongst the remaining members which made for long days and hours. No extra compensation was given and overtime may not be provided. It made for stressful times and appreciation from managers was rarely shown.

The Most Enjoyable Part of the Job:
Working in a teamwork environment. This made daily workloads manageable and fun.

Got hired on only to be ignored in my time there.
The manager/trainer over me seemed to actively avoid me in favor of other departments of the store and when asked questions, they either seemed bothered like they didn't want to be talking to me half the time or the other half I was sent to do busy work or left to my own devices. Never did they come to me first. It was like they had to make up things for me on the fly instead of having a set training schedule ready.
Funny, we are told to direct a customer and not simply point a finger with vague directions, yet that was all the direction I received as new hire. I still have no idea where anything in the back is if you asked me. Not even the product I was responsible for.
I'm more than receptive to learning new things. It's one of the best parts of any job, but constantly running circles in an attempt to find your trainer only to feel like they're purposely shirking you off is not a great feeling. I've been a trainer myself in a previous job and never did I close myself off from trainees like that. Unacceptable.

The last day I walked in, I was not even acknowledged as I walked by to "clock in", since my clock information was not even set up yet, nor was I for several hours into my shift until I walked off the job fed up, then had someone ask if I was okay. Clearly not. All the days/hours I wrote on the clock sheet and yet I still have yet to be paid too. Shocker.
Never trust written clocks to be accounted for. Ever. I've learned that in previous jobs and now this as well.

Was never trained beyond what I watched on videos, but decided to say screw it and left. If you don't have the manpower available at the time of hiring to train your new hires then don't bother even hiring them! That's a lame excuse for poor decision making on management's end.

the job is not worth the stress it was ok at first  they don’t tell you about how the incentive program works much until you get out on it and realize your time ever stops u drop a order have to take 5 mins or so to restake it or go to rest room ur time is going down and your time goes down during breaks too so u start off making 500 to 600 a week to making 250 dollars once u get on the percentage specially when they stick you in the freezer u need about 10 mins just to get back warm after one order .they have a heating room for the freezer workers but never want you to go in there and want you to kill yourselves in this freezer sometimes they lock the heat room and your almost having frostbite but they don’t care.  The people who cheat the system they use them as a example of hey they can pull 150 percent why can’t you but they cheat with the headsets and all you have to actually work there to understand that part but the high pullers don’t tell people any of there secrects just say hey just stay busy but u see the high pullers in break room for 30 or more mins and still have high precent while you struggling at 60 precent . Then it’s way to dangerous you ride on these electric pallet jacks to get around people are moving as fast as they can to get orders done to keep there precent up people get hurt ran over legs crushed I’ve been hit about 3 times while I was there almost had my leg broke when a guy just flew by me while I was standing talking to someone then looked at me like I was wrong this place is not worth it save your time and health look somewhere else you won’t move up anyway all the good jobs the people who have them have been around 30 years and are not quiting

I worked at brookshires for a little over a year and a half. I worked as a cashier, but was given inconsistent hours. I would usually work 3 days a week and got extremely lucky if I worked 5. They are terrible at scheduling. They give you your schedule a day before the new week starts!!! I hated that! I worked in retail and as a cashier before so being experienced my pay rate was $8.00 an hour. However, one of the girls I was hired on with had The only difference her being a little older than me. She started at $8.50. I asked the manager and she said it was already in the system and I would get a raise soon anyway. Well that never happened. They never gave me my evaluation after 6 months or even a year so I never got a pay raise. Some management was okay and most co workers were very friendly but some of the management did not care about you and made it known. Main store manager defiantly had favorites and made it known! Very unfair how they treated some over others. I asked several times if I could train in the gas station or produce or at least something other than cashier and was told soon but each time I asked nothing was ever done. This company does love their customers and goes above and beyond to help them, but the same can’t be said for their employees. As a cashier you need to know how to let rude customers roll off your back. You will encounter many! They will walk up and you greet them and ask them how they are and they will cut you off and Ridley yell their phone number at you. I really did not like my experience as a cashier at brookshires. It may have been different had I worked in a different department but who knows. Oh, and they only hire part time and unless your in management cannot work full time hours.the same amount of experience working as me.

When I started out, the managers always answered my questions and understood that as a new Partner, you are bound to make mistakes. They would work with me to better my errors and even show me new and more efficient ways to do tasks. The managers are very polite and respectful if you show them respect and courtesy too. As a matter of fact, if you are really respectful and you bust your rear end daily, they will hear your resquests and put in your desired position (if there is a position open). I have only been there 4 months and have gotten promoted twice already! They started me out as a Courtesy Clerk, then, after 2 weeks, trained me in daystocking (which I was never promoted to unfortunately), then they trained me in cashiering, then again after 2 months, I was moved to the Deli where I began learning the different sub-departments to help me get to management faster. Now, I am currently searching for another job, but that is due to the drama caused by a couple of the Partners in one of the sub-departments. Fair warning: DO NOT entertain any girls that try to flirt or be CLOSE friends with you. They are bad news all around and could cost you your job. Other than that, the place is a VERY good place to work for. Just be nice and respectful and put out a lot of effort and it is truly rewarding.
P.S. Courtesy clerking, cashiering, and daystocking are rather low to mid-effort tasks. The Deli is a challenge...for me at least.

Top Job Titles	Average Salary
Cashier 4 salaries reported	$10.75 per hour
Stocking associate 20 salaries reported	$22.00 per hour
Order picker 3 salaries reported	$18.83 per hour
Stocker 10 salaries reported	$20.50 per hour
Customer service associate / cashier 1 salary reported	$27.50 per hour

Working at Brookshire Grocery Company: Company Overview and Reviews

Brookshire Grocery Company

Brookshire Grocery Company Ratings

Popular jobs at Brookshire Grocery Company

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected