security officer

security guard

flex officer

field supervisor

patrol officer

Brosnan Risk Consultants

Brosnan Risk is a very disorganized company, if you look at all the reviews throughout the entire company you will see a pattern, disorganized, no pto for security officers, no recognition, favoritism is very common, these are not just disgruntled employees, these are facts throughout the nation! They are always changing processes and then changing them back, changing titles as a “promotion “ with no raise and they changed the title back again! I only received one bonus while I was there, not to mention I’ve had several bosses in the almost 3 years I was employed there. 
They do not have room for growth even though they promise that. Management does not hire from within unless you are deemed as a favorite. Anyone who works here will tell you there is a lot of favoritism. 
The work load isn’t terrible, like I said it’s great for some recruitment experience but the communication and the way they treat their employees is terrible. There is no positive acknowledgment from  upper management and no accountability from upper management, they always blame the recruiter or the operations managers for anything that they can to make themselves look better. If you get a job here, just do your work and get your experience in and move on. The pay is decent and the benefits are mediocre. No employee appreciation for the operations teams, no holiday parties, no holiday gifts to staff. They lack in retention in all aspects. I never had a one on one, coaching or mentorship while I was there. I had no one tell me anything about my performance unless  I missed something. It’s sad the lack of effort they put in their employees then deem them as poor performers. It’s unfortunate because it can be a great job if management would get their act together. I’m glad I was able to gain experience and move on to another company but it’s unfortunate that I had to feel like I was never doing enough with no recognition. Employees work hard for good management, after a while it’s easy to not care when you as an employee are not cared for. If they paid more attention to their employees and not treat them as just numbers the employees will stay longer and want to work hard but they don’t, so employees don’t and they get tired and leave. Do better Brosnan, you’ve lost a lot of good people. 

Pros

The job gives you a little bit of freedom to control your schedule

Cons

-Upper management is an absolute joke who will not support you and will throw you under the bus when it is convenient for them.
-They pay mileage, but the amount of miles you put on your vehicle quickly adds up and the pay range is not enough to offset when you have to buy a new vehicle.
-Human resources is absolutely non-existent. No one in the department answers when you need them and when you have something that needs to be completed ASAP it will start getting looked into months after you initially submit to them.
-The pay seems good, but with the amount of stores and shifts you have to cover the pay is woefully insufficient for the amount of work you have to put in to maintain operations.
-The company is willing to throw endless amount of money at vehicles that continue to deadline, but are unwilling to pay good security officers and management more money to keep them on board.
-Do not trust a word upper management tells you. You are a cog in the machine, they will tell you whatever you want to hear just to squeeze the juice out of you.
-Overall, absolute joke of a company. At first it seems like a solid place, but very quickly you will learn that the only reason this company wins bids is that most other security companies are smart enough to avoid the clients Brosnan looks for.
-If you have a family and enjoy being around them, do not apply unless you are willing to set the work phone down and risk the chance of missing a major call. The frequency by which you are responding to calls/texts is absurd and you have little to no free time.

Advice to Management

Clean house and get rid of the bad management and support roles

In all honesty Brosnan is that bad, i guess my experience was just bad maybe, I was originally hired to be placed on a construction site, but i never got placed. They claimed they needed 50 guards to be placed on various construction sites, and every time i called to find out what was going on, they would always say they'd call back to discuss things. They never did. So i was pretty much jobless for a month because i had quit my other job who wasn't giving me enough hours to work for them. Then for some reason i get placed on bank guard duty, and i hated it, working six days out of the week, and only getting one day off. Management was horrible, before they started using the lighthouse app you had to call to clock in and thats no biggie, but when clocking out, it was always a a hassle, and because of that sometimes they'd get your hours wrong because they did'nt want to pick up the phone when you called to clockout, if you clocked out at a later time because the bank closed late, you would not see that time on your paycheck. Getting in touch with HR is also a hassle. I called, and e-mailed them about placement on construction sites seeing that i have the certifications to work those sites, and yet i still have not been called or e-mailed by a supervisor for those type of sites. I was also taken off the schedule because the supervisor made a mistake about my shift, and now i'm on call because of it. If you want the experience and time then yeah work here, but if you want a job you can grow and move up with. Id suggest looking somewhere else.

What is the best part of working at the company?
Operations Manager have great flexibility (As long as they manage their market/markets well). The Company has a good balance of when to take on extra assignments vs. grabbing every contract that comes by.  

Brosnan is a great security company for anyone looking to pursue a career in Public Safety, Law Enforcement, or Corrections. 

What is the most stressful part about working at the company?
The most stressful part about working here would be no different than any other security company, the last minute call outs and the unreliability of some officers.  However, there some officers who are phenomenal. 

What is the work environment and culture like at the company?
The environment is professional and relaxed at the same time. The company has put a lot of effort into training their management and staff.  The culture is very team oriented, managers will travel to other Districts/Markets to assist a struggling area. 

What is a typical day like for you at the company?
A typical day as an OM entails reviewing schedules from the previous day to ensure all supervisors and officers get paid accordingly, to ensure billing is proper for a client, and to ensure accountability. After you complete the administration portion (which also includes hiring) of the job, you go out into the field and inspect supervisors and officers. You speak with clients to ensure consistent satisfaction.

I have been in law enforcement and security for more than 25 years now and out of all the security companies I have worked for, Brosnan Risk Consultants is by far leading the industry. Working for Brosnan, you get a well rounded security experience from working foot patrol and engaging in all aspects of the physical security side. You're greeting customers, working with Asset Protection, Managers, and associates while looking for hazards to retail organized crime. You do that for about every other hour during your regular shift and the other hours you then switch to driving their big black dodge ram 1500 pick up truck, outfitted with light bars and cameras picking up real time video of your surroundings. If an incident was to occur while driving around, you can call their global command center which runs 24/7, and they will assist in retrieving the video, then once you receive that video, you would turn that over to the investigating police officer. As the operations manager, I oversee four sites and about 48 officers. There is great camaraderie among the officers. Just a great atmosphere to work in and be around other like minded officers. They have great insurance, dental, and vision. And last but not least, the pay! Brosnan is leading the industry as well with their pay. Their pay is slightly above what others security companies are paying.

Management team only communicates with you when they need something and they never answer phone calls or texts.  They readily accuse you of lying and stealing with zero proof and when you have never given them any reason to think in such a way.  They regularly treat employees with extreme disrespect as well as that of their families. They never keep their word and regularly lie to their subordinates.  They frequently threaten to write you up or fire you for simply asking a legitimate question.  In the Tampa Bay area of Florida this is a company to avoid regardless of their promises of great pay and benefits.  There is zero availability to communicate with Human Resources.  They refuse to take travel time, cost of fuel, and wear and tear on your vehicle into consideration. They almost always send you to secure sites that are in excess of 50 miles or an hour drive from your home.  They regularly tell you to do nothing at a site you are meant to secure or you will be written up.  I joined this company with the expectation of helping to keep people safe and I was told to do nothing.  As a result, this company regularly looses contracts which results in the loss of jobs and hours per week.  The management team in this area are beyond inexperienced, irresponsible, and immature.

Very efficient company procedures in my district branch.  Excellent training and recurring touch up trainings as needed.  Smart recruitment.  Flexible within reason because they hire good employees.  This is not a place for people that do not take this job seriously.  It can be very easy but as long as you care about the company and do your job you are treated with the utmost respect.  My direct manager is so respectable and worked great with me.  The uniforms are nice to wear.  I've met a lot of really cool people at my retail posts, from store associates, to customers, etc... Most of my coworkers were cool, well... all of them were pretty great for the most part.  Great for building leg strength most especially if you are assigned a walking post.  I preferred walking posts because I could monitor store activity and with good tact in ways that both myself and the company believe for purposes of general security because, after all, Brosnan Risk IS security.  I've worked with another Security Company before and it was not even close to as good as my experiences with Brosnan.  I will not mention any other names out of respect for the privacy of any previous businesses I've worked with as they were mutual contracts and I have respect.  

Thank you.

I worked in Manhattan for about a year before I had to try something new. 

Job hours are whatever shift you get, I worked 3-11 which wasn't so bad. I watched the parking areas around apt. buildings and responded to resident calls.

Pay was terrible, like really really terrible. I was offered a manager position after a few months and knew 
1. I would have to work 3rd shift
2. I would be in charge of ALL scheduling
for $1 more per hour. $1 more is not worth all that stress, hassle, and schedule!

Workwise I was stationed outside, got really cold that year often -15 wind chill. New management got us jackets which was nice, took them long enough though. Other guards were mostly pretty good and easy to get along with, workers are the buildings were also nice. 

Getting to make friends and meet so many new people was a plus! However, my building's manager (I didn't work for the building, but for Brosnan) did not allow people to give guards Christmas tips, while the building next door's manager did, guards got over $1000 in christmas tips and I got nothing! that's BS but not part of the company, just people that hire us.

In all, it was a good experience where I was, but the pay and advancement is nothing, this is just a temp job no one could ever make a career outta this company.

I’ve worked for this company for a year and have had 1 good experience with it. That was day 1. Leadership is petty and biased. Advancement isn’t possible without brown nosing or putting your fellow employees down. Your work environment is hostile from the accompanying associates and your HR won’t handle a situation properly. This company has failed to provide the bare minimum of my request. If you try to call in 8 hours ahead of your shift you will be threatened with termination. If you request a day off to move to a new home you will be asked to come in on that day regardless of your needs. If your family is in the hospital you will be threatened with paperwork for not reporting to work. I can not stress enough how much this company has caused issues for me. I wouldn’t recommend working for brosnan risk consultants if it were my last option. The healthcare doesn’t cover the ER, any request for uniforms will be met with either the wrong sizing or not met at all, you will be told things that aren’t true and if you say no to an extra shift you won’t be asked to work another extra shift or be asked to work at all. 

Hi guys. Let me tell you a bit about myself. I'm a security guard with an extensive management and customer service background. In almost every Company I have worked for, I have either come in as a Manager or been promoted VERY quickly into Management. So when I came to Brosnan to interview, that was my Goal, to work my way up. I was quickly promised f/t. I even took their drug test, went to their (as yet unpaid) Orientation and paid about $200 for clothing because surprisingly, they AMAZINGLY DON'T pay for uniforms EXCEPT for (1) Blazer or Shirt (cheap ******!). Okay, so that really was awful, right??? But HERE'S where it got worse: After Orientation I was promised a Post/Schedule. I went ALMOST A WEEK w/o any word. So angrily, I called THREE Bosses and FINALLY got a "confession" that I was "forgot" about and they HUSTLED to get me a Schedule when they "admitted" again that the Posts had already started! And, to add INSULT to INJURY, they DIDN'T have f/t for me as promised. Fast forward....I begged, pleaded, asked nicely...NOTHING. They IGNORED ME so I quit! This is a bad company that obviously is SUPER disorganized and ONLY cares about itself! Please, I beg you...Stay FAR FAR AWAY! They lied to me and treated me badly every step of the way.

Top Job Titles	Average Salary
Security officer 39 salaries reported	$17.39 per hour
Security guard 100 salaries reported	$16.01 per hour
Flex officer 5 salaries reported	$17.60 per hour
Field supervisor 4 salaries reported	$19.36 per hour
Patrol officer 63 salaries reported	$18.36 per hour

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