licensed practical nurse

nursing assistant

home health aide

cook

maintenance mechanic

Brothers Of Mercy

Working at Brothers of Mercy was a profoundly eye-opening experience. While no two days were the same, one consistent theme was the chronic issue of understaffing—particularly within the nursing department. Despite the ever-present staffing challenges, strict clock-in policies were enforced to the minute, without flexibility.

One of the most disappointing aspects of the role was the lack of respect and recognition for hardworking staff. Management often remained disengaged, frequently absent from the floor, and unavailable to address concerns. Policies were inconsistently applied, and rule-breaking among leadership was not uncommon. Requests for time off were often denied, and employees were regularly asked to stay beyond their shifts with no offer of overtime compensation.

The staff-to-resident ratio was severely inadequate, creating unsafe and unsustainable working conditions. Dedicated employees were overworked, underpaid, and frequently undervalued. Despite these challenges, I gained important insights—chief among them being an understanding of how not to manage a team. Leadership turnover, rule inconsistencies, and the disregard for employee well-being created a culture defined by negativity and low morale.

The physical environment also reflected deeper organizational issues. Equipment was often broken, employee turnover remained high, and wages were not commensurate with the demands of the job. Rather than fostering a culture of care, the workplace left many feeling defeated before the day had even begun.

While I took pride in the care I provided to residents, the overall atmosphere and lack of support made the job extremely difficult. For those considering employment at Brothers of Mercy, I would caution that the current workplace culture does not support or value its employees. Ultimately, the most rewarding moment was moving on from an environment that did not reflect the respect and support that every healthcare worker deserves.

I had actually received my CNA certification there. I loved the class. It was very helpful and the instructor made everything so easy for us to learn. Everyone in my class passed and was able to be certified. What I didn't like about my experience there was their strict rules. If you did receive your certification from them they basically made you stay and work for them. If you decided not to you were given a bill in the mail saying you owe them for your training which they tell you when you sign up is completely free and also paid. As far as their attendance policy, I feel is very unfair they expect you to miss no days which is understandable but, things do come up and you can't control that but they still hold you accountable for it and you are responsible even if you call the day before or 5 hrs before you are scheduled to come in. I also want to comment on how some of the staff there is very disrespectful to new workers that come there and they feel like they are entitled just because they have been there longer or are in a higher rank than you are which i feel is very wrong. This company needs some revision in their policies and staff.

I heard a lot of complaints from others about management in the beginning like if you call off for a true sickness they give you a lot of problems. I experienced it myself. I was so not happy there but the residents and my coworkers on the unit made it worth coming to work. 

Lastly, when I was going through a health problem they gave me a lot of problems about leaving work early , and I’m talking like management but not the women on my floor they were the ones saying i shouldn’t be working right now. I was going through an emotional time and that really hurt me that a place can not care for their employees at all. Shortly after that I left. 

The pay was another good part of the job, but the work can be very hard and sometimes when you ask for help they can’t help because they obviously have stuff to do. The only thing I would say is while it’s still better then some other nursing homes. I feel like CNA’s get paid way less than they deserve. 

I dedicated years of my time to this company, in multiple roles, and in every department I can say the work environment is overall a toxic and negative place to be, the staffing levels are inhumane, there is no organization, the workload placed upon employees is abysmal. Management is an absolute joke. There is bare minimum emoloyee support. Often seeing good people get fired for small mistakes while others who are not to fit to provide care are kept to fill staffing ratios. Equipment is often broken or has a shortage. I can wholeheartedly say I would never entrust the life of a loved one in the hands of Brothers Of Mercy coming from someone provided direct hands on care at this facility. I can say I am proud of the work I did here, knowing I made a difference in these residents day with the overall inadequate care received from staff. Brothers of mercy is not equipped with the proper resources to run a safe care facility. 

What is the best part of working at the company?
I couldn't find anything good about working at Brothers of Mercy. There was very little training and the managers were absent and hard to contact. 

What is the most stressful part about working at the company?
The most stressful part about working at Brothers of Mercy was the lack of training. I'm a self-starter but without a solid basis of training, I was at a loss. 

What is the work environment and culture like at the company?
The nurses were great. The management was not so good, a lot of talk about being involved and available but I could never find them when they were needed. I felt bad for the residents, there aren't enough employees to cover shifts. 

What is a typical day like for you at the company?
A typical day was spent trying to figure out what my job was and how to do it.

I had a very poor experience here. There was almost zero support from management, and HR support in low. I almost lost my house because a failure to send a requested wage statement to my loan officer, also they never answer their phone making it hard for night shifters to get their questions answered.The lack of good quality and sufficient staffing, and strong management support, I believe has led to patient neglect. This has caused employees to burn out also, I believe causing poor patient care.  If you decided to give notice, be sure to cash out any unused PTO , holiday pay prior , because even if the minimum of 2 weeks is given, they will not pay. Never has that been an issue with other employers.  If I could rate less than 1 star I would. I also would not send my family member their for care at this time.


Lack of proper staffing, lack of empathy to residents shown by many staff members, if you want benefits ( any PTO or holiday rate)  the hourly wage significantly decreases, Lack of sufficient training on certain job aspects, paper charting, poor nurse to patient ratios, no holiday rotation ( can be put on every single holiday with merely 2 weeks notice) Only 8 house shifts available, schedule is not available to view online( printed out piece of paper on unit 2 weeks prior to shifts) PROS: welcoming colleagues, competitive pay at the no benefit rate, good place to learn basic skills, ability to grow and progress if you can get past all the cons. 

They have paid cna training. If you don't finish your year there they will come after you to repay the money it took to train you. Even though they have their own nurse on staff that trains you.. But they pick and choose who they come after to repay the money. If you were a good aid they basically black mail and force you to stay or you owe the money. Even though you love your residents, you have to quit because: 1. Short staffed 2. Cliques 3. The amount of work you do as a aid.. Deserves more pay. They had bonus options for picking up shifts. But there were so many things that could jeaporidise you from being able to keep the bonus.

Workplace is often clean , hr doesn’t know half the unprofessional and disgusting things that happens in the nursing home due to being in another building. Senior aides and most nurses  are really nasty and not helpful. When you bring your concerns to higher ups they will not follow up or accommodate you. Cnas’s are degraded very often even though they are one of the most important roles in the facility. 

A housekeepers typical work day depended on what needed to be cleaned. I had more of the general areas and therapy rooms / offices to keep clean. Little to no sitting. A lot of walking. On the night shift you are mostly working alone with here and there interactions. Good job for introverts. Had to wear a uniform and were exposed to a lot of chemicals but you could choose to wear a mask. Wasn't able to connect with a lot of people but always heard that the nursing staff was under staffed and stressed out. I enjoyed working mostly by myself and was able to listen to music and schedule when I wanted to take my break.

Top Job Titles	Average Salary
Licensed practical nurse 9 salaries reported	$29.12 per hour
Nursing assistant 4 salaries reported	$19.23 per hour
Home health aide 4 salaries reported	$18.31 per hour
Cook 8 salaries reported	$18.09 per hour
Maintenance mechanic 7 salaries reported	$19.75 per hour

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